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Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property

Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

4 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Aerial view
Aerial view
12 bars/lounges, 2 swim-up bars, 2 poolside bars
Inspira Junior Suite Ocean Front | Beach/ocean view

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪17 min walk‬
  • North Beach
    ‪88 min drive‬
  • Dolphin Discovery
    ‪88 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Inspira Rooftop Suite

View from room

Inspira Rooftop Suite

  • Partial ocean view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - King

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite - King

  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double

  • Golf view
  • 90 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View - 2 Double

View from room

Junior Suite Ocean View - 2 Double

  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View - King

Junior Suite Ocean View - King

Junior Suite Ocean View - King

  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Business Suite

Inspira Business Suite

Inspira Business Suite

  • Golf view
  • 144 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - King

Inspira Corner Suite - King | View from room

Inspira Corner Suite - King

  • Golf view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - 2 Double

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite - 2 Double

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front | Beach/ocean view

Inspira Junior Suite Ocean Front

  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out - King

View from room

Inspira Junior Suite Swim Out - King

  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out -2 Double

View from room

Inspira Junior Suite Swim Out -2 Double

  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front | Private spa tub

Inspira Master Suite Ocean Front

  • Ocean view
  • 181 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Inspira Junior Suite Swim Out Ocean View King

Beach/ocean view

Inspira Junior Suite Swim Out Ocean View King

  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - 2 Double

Premium bedding, down duvets, free minibar, in-room safe

Inspira Corner Suite - 2 Double

  • Golf view
  • 90 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Wheelchair Accessible Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Wheelchair Accessible Junior Suite

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.7 out of 5, Exceptional, (1053)
The price is NZ$1,091
for 1 room
includes taxes & fees
14 May - 15 May
Excellence Playa Mujeres - Adults Only All Inclusive

About the area

Punta Sam

With a stay at Atelier Playa Mujeres - Adults Only - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier. .This all-inclusive property is 7.1 mi (11.5 km) from North Beach and 8.6 mi (13.9 km) from Plaza 28.

What's nearby

  • Mujeres Beach - 15 min walk - 1.3 km
  • Playa Mujeres Golf Club - 17 min walk - 1.5 km
  • Isla Mujeres Ferry Terminal - 82 min drive - 11.3 km
  • North Beach - 88 min drive - 11.5 km
  • Dolphin Discovery - 88 min drive - 16.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪World Café - ‬18 min walk
  • ‪Don Fernando Lobby Bar - ‬1 min walk
  • ‪El Suspiro - ‬15 min walk
  • ‪Hideaway Bar At Dreams Playa Mujeres - ‬4 min drive
  • ‪The Sand Bar - ‬4 min drive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NUUP SPA has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 593 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a steam room. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Mercado 19, one of the property's 13 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is included.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Punta Sam? This property has 21115 square feet (1962 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Limón y sal - This restaurant specializes in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
Takeshi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Cilento - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 12 bars/lounges
  • 13 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Art gallery
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (21,115 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number AVH161104JQ0

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 891 out of 1118 reviews
Rating 8 - Good. 121 out of 1118 reviews
Rating 6 - Okay. 54 out of 1118 reviews
Rating 4 - Poor. 24 out of 1118 reviews
Rating 2 - Terrible. 28 out of 1118 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

clark e, delafield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mixologist Bar staff/ great pool staff towel guy was amazing along with the wait staff ! Would like more entertainment around pool & poor evening entertainment-Shows
Stayed 7 nights in Jan 2025

8/10 Good

Goldie, Schaumburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was really great in the resort! However, the spa was a disappointment. Nothing was explained about the services surrounding our massage.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rhennetta Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Got a swim out room and it was stunning and so relaxing. Food was fantastic. Overall there are so many pools and things to do that nothing was overly crowded. Even had a sports bar to watch the playoff football games out. Will be going back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , and friendly staff . The steak was good but the lobster can use some TLC. I would visit here again .
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the food options. Loved Maria Dolores. Took our waiters reccomendations and the food was excellent (My husband is a retired Chef) It is a must! We also opted for a chef's dinner at Cilento, we purchased wine and the chef created a special menu for us. Amazing. Thank you Artoro, Chef Israel, Andreas and Octevi! We opted for an Inspira room a swim out. Our butlers Leyner and Carlos looked after us daily. We enjoyed the relaxing pool and our time in a cabana at the beach. The water is swimable. Our favorite waiter was Alberto who always remembered our orders. The relaxing pool was quiet except for one day where they booked a private party - thankfully we planned that as one of our beach days. The concierge helped us get into our room one evening when we both forgot our bracelets. La Consentida was our place for breakfast. The waiters were excellent and even the hostess remembered our name. Food was excellent. Lots of variety as well. My husband, a cyclist, joined in a morning of cycling. The tour was informative. We'll take his cycling gear next time. The resort is very walkable and there are golf carts that will transport those with mobility issues. Can't wait to return next year!
Stayed 9 nights in Jan 2025

10/10 Excellent

Kina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Trip was amazing will be back
Stayed 3 nights in Jan 2025

8/10 Good

Samuel

Stayed 3 nights in Jan 2025

10/10 Excellent

Karl Jude

Stayed 4 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that you could not make dining reservations until after you got room key. We were there for 5 hours before the room was ready and by that time NO a restaurant reservations before 9:30 pm- This is unacceptable and a huge detriment to a stay
Stayed 3 nights in Jan 2025

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
1. Our toilet broke three times. Each time a person would come fix it, it would break again. I had to remind the front desk to send someone after they said they would, and they occasionally did not. 2. The thermostat broke twice. Two nights were too warm as a result. My wife is pregnant and this was not convenient at all. Again, I would have to remind the front desk to send someone after telling me they would. Sometimes, the issue would need to wait until the next day. 3. Bees swarmed the exterior door, stinging me three times when trying to enter the room. I’m very lucky that I am not allergic to bees. Nonetheless, this was incredibly painful. We don’t keep food out, so this was unrelated to what was on the inside of the door. 4. The concierge / front desk staff did not seem interested in making any of this right despite superficial words of sympathy. They initially offered to send a sole bottle of sparkling to the room (FOR MY PREGNANT WIFE), at an all-inclusive where the alcohol is … already paid for. Thanks Atelier! 5. They insisted on only discussed further measures at check out when they knew I’d be in a rush to leave. In the end, their final offer to make it right was to pay for our visit to the spa one morning. This is not enough. The week was stressful due to the constant issues and required chasing / follow ups for both maintenance and information. 6. Per the above, they sent a clear message that client satisfaction is not a priority. I am so disappointed.
Stayed 7 nights in Jan 2025

10/10 Excellent

Seyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im writing this review as i’m waiting for my ride to pick me up to the airport. As a single male seeking a luxury all inclusive adult only with amazing beach, this place was truly paradise. In fact, this was my 2nd visit followed by 2023. The whole staff was very well mannered and most of the staff knew my name and always had alot of energy and made sure the guest were having great time The room amenities were very well equipped and the room service was top notch. I had a small issue with the room, but it was rectified almost immediately. If i have to say one thing that was not amazing, was the food. I would say it was good which i was happy, but it wasn’t amazing. I stayed 7 nights and 8 days. I highly recommend
Stayed 7 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atelier is an exceptional, luxurious, beautiful resort. It is absolutely the best place I have ever stayed. The level of service my sister and I received during our stay recently was above and beyond anything Ive ever experienced. We had a butler for the first time ever. Alexis went out of his way to be helpful and kind and provide the best service possible. The spa is like a visit to heaven including hydro therapy, facials, massages, pedicures. The food is excellent, whether it be room service or one of the restaurants. The pools are gorgeous. Every employee at Atelier is friendly, kind and extremely helpful. I cant say enough good things about Atelier. It is exquisite. I cant imagine any resort being any better.
Stayed 11 nights in Jan 2025

10/10 Excellent

Arianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd visit to Atelier and each time we leave loving it even more! My husband and I look forward to our getaway every year - filled with incredible food (seafood lovers will be in paradise!), top-notch service, delicious drinks, and a beautiful resort from the rooms to the beaches. This is the perfect resort for a couple’s getaway or even with a few close friends! I will surely be back several more times! Thank you Atelier for a wonderful stay as always!
Stayed 7 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the resort was spotless. Everyone greeted us with a “welcome home”. The food rivaled any fine dining experience! By far my favorite vacation!
Stayed 6 nights in Jan 2025

10/10 Excellent

Loulou, New york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible food. Very attentive staff. Beautiful views
Stayed 6 nights in Jan 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atelier was a lovely property, if you want to relax and take in the scenery. Plus the food was delicious and the service was impeccable. Highly recommended to couples who want to bond!
Stayed 8 nights in Jan 2025

10/10 Excellent

Nino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! We'll definitely come back!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Mahta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Been there twice and loved it
Stayed 6 nights in Dec 2024

10/10 Excellent

Kristjan

Stayed 7 nights in Dec 2024

8/10 Good

Hamid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 5 nights in Dec 2024