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Dreams Jade Resort & Spa - All Inclusive

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Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Popular amenities

Pet-friendly

Explore the area

Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

Puerto Morelos Town Square
‪5 min drive‬
Ojo de Agua Beach
‪5 min drive‬
Puerto Morelos Beach
‪10 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪35 min drive‬

Room options

1 bedroom, free minibar, in-room safe, desk

Junior Suite Double

Good

65 sq m
Sleeps 4
2 Double Beds

Preferred Club Suite Ocean Front King

Exceptional

71 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Suite Ocean View King

Exceptional

71 sq m
Ocean view
Sleeps 3
1 King Bed

Junior Suite Ocean Front Double

65 sq m
Ocean view
Sleeps 4
2 Double Beds

Preferred Club Suite Ocean View Double

Wonderful

71 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Ocean Front King

Excellent

65 sq m
Ocean view
Sleeps 3
1 King Bed

Junior Suite Ocean View Double

Excellent

65 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite King

Very good

65 sq m
Sleeps 3
1 King Bed

Family Room

Exceptional

130 sq m
Sleeps 6
1 King Bed and 2 Double Beds

Junior Suite Ocean View King

Very good

65 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Governor Suite

101 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Suite Ocean Front Double

71 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Tropical View King

Excellent

65 sq m
Sleeps 3
1 King Bed

Junior Suite Tropical View Double

Excellent

65 sq m
Sleeps 4
2 Double Beds

Similar properties

Pool
Hot tub
All-inclusive
Spa

for 1 room

includes taxes & fees

16 Aug - 17 Aug

Pool
All-inclusive
Spa
Parking included

for 1 room

includes taxes & fees

16 Aug - 17 Aug

About the area

Puerto Morelos

When you stay at Dreams Jade Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the waterfront, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. .This all-inclusive property is 13.6 mi (21.9 km) from Moon Palace Golf Club and 13.9 mi (22.4 km) from Maroma Beach.

What's nearby

Puerto Morelos Town Square - 5 min drive - 4.3 km
Ojo de Agua Beach - 5 min drive - 4.3 km
Puerto Morelos Beach - 10 min drive - 7.8 km
Monumento Ruta de los Cenotes - 11 min drive - 8.5 km
Dr. Alfredo Barrera Marin Botanical Garden - 16 min drive - 9.5 km

Getting around

Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

‪Ile de France - ‬11 min walk
‪Arrecife Restaurant - ‬8 min walk
‪La Alhambra - ‬8 min walk
‪Trattoria D'Gulio - ‬10 min walk
‪Zan-Za Bar - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools

Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 550 guestrooms featuring free minibar items. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and an arcade/game room.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Carnival Buffet, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is included.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 10710 square feet (995 square meters) of space consisting of a conference center and a meeting room. Limited parking is available onsite.

Guests are offered a complimentary buffet breakfast.

Carnival Buffet - This beachfront buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Capers - Italian - This fine-dining restaurant serves dinner only. Open daily.

CinCin - Mediterranean - This fine-dining restaurant serves dinner only. Open daily.

Mercure-French Adult Only - This fine-dining restaurant serves dinner only. Open daily.

Tamarindo - Mexican - This fine-dining restaurant serves dinner only. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Rowing/canoeing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Miniature golf

Soccer

Tennis

Volleyball

Lessons/classes/games

Dancing

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Limited on-site parking

Food and drink

Free buffet breakfast
2 swim-up bars
3 bars/lounges
7 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

Capers - Italian
Carnival Buffet
CinCin - Mediterranean
Mercure-French Adult Only
Tamarindo - Mexican

Things to do

2 outdoor tennis courts
3 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Bicycle rentals
Bicycle tours
Billiards/pool table
Children's pool
Full-service spa
Gym
Heated pool
Hot tub
Kayaking
Mini golf
Nightclub
Personal motorised watercraft
Playground
Sailing
Shopping
Surfing/bodyboarding
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Laundry facilities
Mini golf
Playground
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (10,710 square foot of space)
Coworking space
Meeting room

Outdoors

Beach loungers
On a private beach
On the bay
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
In-room massages
Manicures/pedicures
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

4 floors
9 buildings
Annual offsets purchased for at least 10% of carbon footprint
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic drinking straws
Reusable cups
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Ceiling fan
Desk
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests traveling with a pet must present their pet's current vaccination record at check-in.

Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night

Welcoming dogs only

1 total (up to 22 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

Pet fee: USD 65 per pet, per night
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Parking height restrictions apply

Children under 18 years old are not allowed in the spa without adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive

Now Jade Riviera Cancun Resort And Spa

Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos

Now Jade Riviera Cancun Hotel Puerto Morelos

Dreams Jade Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Poor

Taylor

3 May 2025

Liked: Staff & service

Disliked: Cleanliness, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

3 May 2025

Stayed 5 nights in Feb 2025

10/10 Excellent

Isha

1 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I absolutely enjoyed this resort..staff was amazing. So peaceful and relaxing. Truly 10/10

Stayed 3 nights in Apr 2025

10/10 Excellent

David

1 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well maintained property. Knowledgeable staff. Excellent beaches and pooles. Beautiful suite, with hot tub and balcony. Weather was perfect for sunbathing and swimming.

Stayed 8 nights in Apr 2025

8/10 Good

lakshmi

Travelled with family

29 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very family friendly resort with good pools and beach. The food was great but staff service was very slow, understaffed at most areas and the staff could not keep up with the crowd especially at breakfast buffet and lunch times. We have been to many resorts over last decade and I would say, this resort has a very poor staff service. They are inattentive, busy, could not get basic things to your food table before you finished your meal, like filling the glass with water, silverware, cup of coffee etc

Stayed 4 nights in Apr 2025

8/10 Good

shakira

Travelled with family

28 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

Kid friendly, lots of activities! Great food and drinks . Just book the trip !

Stayed 3 nights in Apr 2025

10/10 Excellent

Anita Sharma

Travelled with family, Travelled with family and small children

28 Apr 2025

Liked: Staff & service, amenities, property conditions & facilities

Very Convenient & enjoyable pool area for families to have fun.

Stayed 4 nights in Apr 2025

2/10 Terrible

Shawn

Travelled with partner

28 Apr 2025

Disliked: Staff & service, property conditions & facilities

We had terrible service at the restaurants and the food was not good at the Mexican restaurant (server wouldn’t come take our order then after we finally got our food he never returned to us. We got up and walked out) and Italian restaurant.

Stayed 4 nights in Apr 2025

4/10 Poor

Shashi

Travelled with family

27 Apr 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Expected more from a Hyatt property. The room service and room service staff were great. Buffet had limited options and most food was terrible. Staff was not that friendly. Overall for the price you can stay somewhere else and get more for your $$

Stayed 3 nights in Apr 2025

6/10 Okay

Igor

Travelled with family, Travelled with family and small children

27 Apr 2025

Liked: Cleanliness, amenities

It was just alright as opposed to last time when we were blown away by the experience. This time responsiveness wasn't there; seemed staff wasnt being supported or directed very well.

Stayed 9 nights in Apr 2025

8/10 Good

Raymond

27 Apr 2025

Stayed 6 nights in Feb 2025

10/10 Excellent

Yogesh

Travelled with partner

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was convenient and good

Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love Dreams Jade for its very welcoming and hardworking staff, close proximity to the airport and many tourist hot spots, quality dining and beverage/bar options and ability to eat in any restaurant without having to book in advance (except for Teppanyaki at Spice), excellent onsite and offsite activities for all ages, hotel safety and cleanliness, its quiet location outside the hustle and bustle of Cancun, beautiful pool areas and beach and never having a problem to find chairs, ability to relax without being hassled by vendors, beautiful hotel design and smaller intimate hotel feeling with access to everything you could ever need! We are longtime Hyatt members and have visited several Dreams locations in the Caribbean. We strongly recommend Dreams Jade if you’re looking for a perfect family, friends, or couples vacation, or to celebrate a special occasion or wedding! Thank you Dreams Jade for a lifetime of fun memories and making us feel just like family!!

Stayed 8 nights in Apr 2025

10/10 Excellent

James

26 Apr 2025

Stayed 6 nights in Apr 2025

10/10 Excellent

NICOLE DANIELLE

26 Apr 2025

Stayed 4 nights in Apr 2025

4/10 Poor

Joelle

25 Apr 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

Becareful i booked a spa for my 1st day, as soon as i got in they sent me to a time share trap who promised me credits to sit through a 90 min session, and rescheduled my spa day.They went over to 2 hours and 15 minutes, and they tried to keep my Id to keep ne there longer.When i decided to leave without my ID they got were not happy to have to find me to bring it to me.This 2 hour plus workshop in turn messed up my schedule fpr the spa,which i ended up missing and they charged me for it right before i was checking out.Will never stay here again.The staff is in on the scam BEWARE....too bad too because other than that i enjoyed myself

Stayed 3 nights in Apr 2025

10/10 Excellent

Tomislav, Coquitlam

Travelled with partner

24 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience and plan on returning soon!

Stayed 9 nights in Apr 2025

8/10 Good

Michelle, burnsville

Travelled with group

24 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach was wonderful. The food is above average. The resteraunts do not require reservations and the decoration of each one and food is excellent. The property is very tropical and pretty to walk around. There is plenty of room for everyone without feeling crowded. The entertainment in the theater is lacking. They need to work on that, a lot! But the music out in the common area was very good. The spa is very nice. We enjoyed our stay and would return. The rooms need a little bit of upkeep and a deep cleaning but they are roomy. Definitely, upgrade to an oceanFRONT room. If you pay for an ocean view, it doesnt always mean you get a good view of the ocean or even really see the ocean without leaning over your balcony railing to see it. They did upgrade us to a oceanfront but it took 2 days and 2 hours of waiting in our room for a bellboy to come get us and our bags and show us where our new room was. Worth the wait once we got the oceanfront view!

Stayed 7 nights in Apr 2025

10/10 Excellent

Ankita

24 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The friendly staff and the atmosphere was family friednly.

Stayed 4 nights in Apr 2025

2/10 Terrible

CATHERINE

23 Apr 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

GREGORY

Travelled with partner

23 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property with a great layout. We loved that we could clearly see the sea from the pool.

Stayed 4 nights in Apr 2025

8/10 Good

Kathi

23 Apr 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Felicia

23 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Sanchit

Travelled with partner

22 Apr 2025

Liked: Cleanliness, amenities

Amazing

Stayed 4 nights in Apr 2025

10/10 Excellent

Lambros

21 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent all around!

Stayed 5 nights in Apr 2025

Dreams Jade Resort & Spa - All Inclusive

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Popular amenities

Explore the area

Room options

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Junior Suite Double

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King

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Preferred Club Suite Ocean View King

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double

View all photos for Junior Suite Ocean Front King

Junior Suite Ocean Front King

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

View all photos for Junior Suite King

Junior Suite King

View all photos for Family Room

Family Room

View all photos for Junior Suite Ocean View King

Junior Suite Ocean View King

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double

View all photos for Junior Suite Tropical View King

Junior Suite Tropical View King

View all photos for Junior Suite Tropical View Double

Junior Suite Tropical View Double

Similar properties

Dreams Riviera Cancun Resort & Spa - All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive

About the area

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Dreams Jade Resort & Spa - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information