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Shangri-La The Marina, Cairns

5.0 star property

Photo gallery for Shangri-La The Marina, Cairns

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Point of interest
Point of interest
Horizon Marina View Room Twin

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Pierpoint Road, Cairns, QLD, 4870
  • Place, Reef Fleet Terminal
    ‪2 min walk‬
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Esplanade Lagoon
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Marina View Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Suite

  • Sleeps 2

View all photos for Deluxe Sea View King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View King

9.4 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Sea view

View all photos for Deluxe Sea View Twin

Deluxe Sea View Twin

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Sea view

View all photos for Executive Marina View King

Exterior

Executive Marina View King

9.0 out of 10
Wonderful
(33 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Marina view

View all photos for Executive Marina View Suite

Executive Marina View Suite

Executive Marina View Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Marina view

View all photos for Executive Marina View Twin

Exterior

Executive Marina View Twin

8.8 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Marina view

View all photos for Horizon Club Marina View Room King

Exterior

Horizon Club Marina View Room King

8.8 out of 10
Excellent
(29 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed
  • Marina view

View all photos for Horizon Marina View Room Twin

Exterior

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 2 Single Beds
  • Marina view

View all photos for One Bedroom Suite King

Exterior

One Bedroom Suite King

9.4 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Bay view

View all photos for Horizon Club Suite 1 King

Exterior

Horizon Club Suite 1 King

9.8 out of 10
Exceptional
(6 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Marina view

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room Twin

9.0 out of 10
Wonderful
(35 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room King

9.0 out of 10
Wonderful
(84 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Executive Suite, City View

Executive Suite, City View

Executive Suite, City View

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for One Bedroom Suite Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Sea view

View all photos for Royal Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Royal Suite

  • Sleeps 2

View all photos for Horizon Club Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Suite

  • Sleeps 2

View all photos for Deluxe King Room with Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room with Sea View

  • Sleeps 2

View all photos for Deluxe Twin Room with Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room with Sea View

  • Sleeps 2

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Horizon Club King Room With Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club King Room With Marina View

  • Sleeps 2

View all photos for Horizon Club Twin Room With Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Twin Room With Marina View

  • Sleeps 2

View all photos for Executive King Room with Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive King Room with Marina View

  • Sleeps 2

View all photos for Executive Twin Room with Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room with Marina View

  • Sleeps 2

View all photos for One Bedroom Twin Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Twin Suite

  • Sleeps 2

View all photos for Horizon Club, Room, City View

Horizon Club, Room, City View

Horizon Club, Room, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club City View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club City View Room

  • Sleeps 2

View all photos for Executive Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for One Bedroom Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite

  • Sleeps 2

View all photos for Horizon Club Marina View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Marina View Room

  • Sleeps 2

View all photos for Executive Marina View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Room

  • Sleeps 2

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About the area

Cairns

Shangri-La The Marina, Cairns is centrally located in Cairns, a 4-minute walk from Cairns Esplanade and 5 minutes by foot from Reef Fleet Terminal. .This family-friendly hotel is 3.1 mi (5 km) from Centenary Lakes Botanic Gardens and 8.8 mi (14.2 km) from Skyrail Rainforest Cableway Station.

What's nearby

  • Reef Fleet Terminal - 2 min walk - 0.2 km
  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Marlin Marina - 3 min walk - 0.3 km
  • Esplanade Lagoon - 3 min walk - 0.3 km
  • Reef Hotel Casino - 5 min walk - 0.4 km

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪Salt House - ‬4 min walk

About this property

Shangri-La The Marina, Cairns

Family-friendly Cairns hotel connected to a shopping center, steps from Reef Fleet Terminal
Shangri-La The Marina, Cairns offers 255 accommodations with laptop-compatible safes and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 255 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cairns? This hotel has 4456 square feet (414 square meters) of space consisting of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Backyard - Overlooking the ocean, this bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (4,456 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (96 centimetre high)
  • Height-adjustable showerhead
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1014 reviews
Rating 8 - Good. 235 out of 1014 reviews
Rating 6 - Okay. 88 out of 1014 reviews
Rating 4 - Poor. 41 out of 1014 reviews
Rating 2 - Terrible. 22 out of 1014 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities
.
Stayed 7 nights in Nov 2025

10/10 Excellent

Tomasz

Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Melody, Marysville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view from our balcony and the easy convenient walk to all of the seaside restaurants. The staff were amazing and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Trudy Ann, Sapphire Beach

Liked: Cleanliness, staff & service, property conditions & facilities
everthing was amazing, will definatly go back again. Would not stay anywhere elsein Cairns
Stayed 5 nights in Oct 2025

10/10 Excellent

Trifon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Run like clockwork.
Stayed 4 nights in Oct 2025

8/10 Good

karen

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First off, the location is perfect and the marina view is definitely the way to go. The room we had was very calming, and the bed was super comfortable. We loved waking up and having our coffee on the balcony watching the ships go out for the day. The staff were all very friendly and helpful. I don’t have a single negative thing to say. I 100% recommend the Shangri-La and the marina room—it’s worth the cost. We would go back in a heartbeat!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Travelled with family
Liked: Amenities
Wonderful hotel, great service and facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was amazing. The staff were friendly, breakfast was lovely and the location was perfect with walking distance to a lot of great restaurants. Would highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good nice clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Ailsa

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Mina

Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel a few times over the last ten years and every time has been wonderful. This visit was no exception. The hotel reception and other staff were so welcoming and helpful. Rowan the night duty manager was incredibly accommodating and we wanted to thank him personally for going above and beyond. Looking forward to our next visit to Cairns and hope to stay longer.
Stayed 1 night in Oct 2025

8/10 Good

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was really nice
Stayed 1 night in Oct 2025

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shops & Restaurants.
Stayed 1 night in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Stayed 2 nights in Oct 2025

2/10 Terrible

Philip John

Stayed 7 nights in Sep 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better location to stay in Cairns everything was fabulous. This has been my 3rd visit from NSW in 18 months I look forward to staying again and wouldn't stay anywhere else when I visit Cairns.
Stayed 5 nights in Sep 2025

10/10 Excellent

Oliver

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location Excellent service Great rooms
Stayed 5 nights in Sep 2025