Moon Palace Cancún - All Inclusive Cancun, MEX - Best Price Guarantee

Room type	Options	Nightly price	Book
Superior Honeymoon Suite - King Size Bed 45 square metres 1 King Bed Room sleeps 2 guests Room cleanliness: Wonderful! 4.4 1 King Bed 484-sq-foot room, balcony with partial sea views Club/Executive Level - Light refreshments Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 47-inch Smart TV with satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs Need to Know - No cribs (infant beds) available Smoking And Non-Smoking		Select dates to see price
Other room types
Superior Family Suite Garden View - Kids & Teens Free 90 square metres Room cleanliness: Wonderful! 4.4 969-sq-foot room, balcony with garden views Layout - 2 bedrooms Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 47-inch Smart TV with satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and slippers Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs Smoking And Non-Smoking		Select dates to see price
Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free 90 square metres 1 King Bed and 2 Double Beds Room sleeps 6 guests (up to 5 children) Room cleanliness: Wonderful! 4.4 1 King Bed and 2 Double Beds 969-sq-foot room, balcony with golf course views Layout - 2 bedrooms and living room Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 47-inch Smart TV with satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and slippers Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs Non-Smoking		Select dates to see price
Superior Junior Suite Golf Course - Kids & Teens Free 38 square metres 1 King Bed Room sleeps 2 guests Room cleanliness: Wonderful! 4.4 1 King Bed 411-sq-foot room, balcony with golf course views Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 47-inch Smart TV with satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs Need to Know - No cribs (infant beds) available Non-Smoking		Select dates to see price
Superior Deluxe Ocean View - Kids & Teens Free Room with view 45 square metres Room cleanliness: Wonderful! 4.4 484-sq-foot room, balcony with ocean views Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 47-inch Smart TV with satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs Smoking And Non-Smoking		Select dates to see price
Swim Up Suite Garden View - Kids & Teens Free 45 square metres 1 King Bed Room sleeps 4 guests (up to 3 children) Room cleanliness: Wonderful! 4.4 1 King Bed 484-sq-foot room, balcony with garden views Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 47-inch Smart TV with satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs Smoking And Non-Smoking		Select dates to see price
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free Room with view 90 square metres 1 King Bed and 2 Double Beds Room sleeps 6 guests (up to 5 children) Room cleanliness: Wonderful! 4.4 1 King Bed and 2 Double Beds 969-sq-foot room, balcony with sea views Layout - 2 bedrooms and living room Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 47-inch Smart TV with satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and slippers Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs Non-Smoking		Select dates to see price
Superior Deluxe Garden View - Kids & Teens Free 45 square metres Room cleanliness: Wonderful! 4.4 484-sq-foot room, balcony with garden views Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 47-inch Smart TV with satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Free long-distance calls, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Grab bar in shower, low-height desk, low-height counter and sink, wheelchair accessible, accessible bathtub, roll-in shower, low-height view port in door, wheelchair-width doorways, low-height door lock, low-height bed, hand-held showerhead, and low-height electrical outlets in bathroom Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs Smoking And Non-Smoking		Select dates to see price
Superior Governor One Bedroom Suite Ocean View - King Size Bed Room with view 90 square metres Room cleanliness: Wonderful! 4.4 969-sq-foot room, balcony with ocean views Layout - Bedroom, dining area, and sitting area Relax - Indoor private spa tub Internet - Free WiFi Entertainment - 47-inch Smart TV with satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippers Practical - Free long-distance calls, king sofa bed, and laptop-compatible safe; free rollaway/extra beds available on request Comfort - Air conditioning and daily housekeeping Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs Need to Know - No cribs (infant beds) available Non-Smoking		Select dates to see price

Hotel Amenities

All-Inclusive Details

Gratuities included
Additional gratuities accepted
All food and beverages included
Surcharge for premium food items
Minibar (all beverages included)
In-room liquor dispensers
Meals and drinks at companion properties included
All non-motorised water sports included
All land activities, recreational facilities and equipment included
Kayaking included
24-hour room service
Fitness facilities included
Volleyball included
Football included
Miniature golf included
Yoga classes/lessons included
Pilates classes/lessons included
Aerobics classes/lessons included
Dancing classes/lessons included
Bartending classes/lessons included
On-site live performances included
Theme parties included
Access to on-site clubs included
Childcare not included
Scuba diving excursions not included
Scuba diving certification not included
Motorised water sports not included
Golf green fees not included
Use of golf equipment not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transport to off-site activities not included
Off-site tours not included
All meals served buffet style
Buffet and à la carte dining
Water fitness classes/lessons included
All available beverages included
Scuba diving lessons not included
Windsurfing equipment not included
On-site entertainment and activities included
Tennis not included
Kids club included

Hotel Amenities

Lift
Fitness facilities
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms - 2036
Number of floors - 3
Number of buildings/towers - 16
Airport transport (surcharge)
Coffee/tea in common areas
Laundry facilities
Television in common areas
Arcade/game room
Garden
Free breakfast
Nightclub
Children's pool
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter
Dry cleaning/laundry service
Full-service spa
Marina on site
Spa treatment room(s)
Steam room
Sauna
Wedding services
Designated smoking areas
Pool umbrellas
Airport transport
Billiards or pool table
Tours/ticket assistance
Free WiFi
Number of restaurants - 16
Free reception
Golf course on site
Tennis on site
Waterslide
Number of outdoor pools - 7
Outdoor tennis courts - 2
Snack bar/deli
Turkish bath/Hammam
Free self parking
Free valet parking
Number of bars/lounges - 11
Number of swim-up bars - 9
Number of coffee shops/cafes - 2
Daily
Luggage storage
Beach umbrellas
Beach sunloungers
Pool sunloungers
Beach towels
Terrace
Free buffet breakfast
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (free)
Karaoke
Games
Baby/toddler toys
Table tennis
Table football
Water dispenser
Lockers available
Concerts/live shows
Evening entertainment
Pro shop
Clubhouse
Private picnics
Designer stores on site
Proposal/romance packages available
Banquet hall
Living plant wall
Eco-friendly cleaning products used
Uncovered parking
Uncovered parking
Golf cart
Outdoor entertainment area
Outdoor furniture
Children's games
Children's toys
Free beach club on-site
Bicycle parking available
Lifeguard on site
Organic food
Locally-owned & organised tours & activities
Showcase for local artists
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Water-efficient showers only
Water-efficient toilets only
Accessible airport shuttle

Family Friendly Amenities

Family property
Number of outdoor pools - 7
Children's pool
Waterslide
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis courts - 2
Children's club (free)
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Playground on site
Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
French
German
Spanish
Portuguese
Russian

Parking

Free self parking , Free valet parking

Room Amenities

Moon Palace Cancún - All Inclusive offers 2036 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to balconies. Beds feature premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Air conditioning
Television
Cable/satellite TV service
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Free local calls
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
Balcony
Room service (24 hours)
Desk
Premium bedding
Pay films
Soundproofed rooms
Turndown service
Free bottled water
Blackout drapes/curtains
Slippers
In-room safe (laptop compatible)
Satellite TV service
Free WiFi
TV size 55
TV size (measurement) inch
Private spa tub
Free long-distance calls
Towels provided
Linens provided
Smart TV
Champagne service
Laptop-friendly workspace
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Restaurant dining guide
Wardrobe
Toothbrush and toothpaste available on request
Private spa tub (indoor)
Energy-saving switches

Where to Eat

A complimentary buffet breakfast is served each morning between 6:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.

Momo Teppanyaki - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Agra - This theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.

Trattoria - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Los Caporales - This theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.

Riviera Maya - This theme restaurant specializes in Mexican cuisine. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to do

Hiking/biking trails nearby
Scuba diving nearby
Waterskiing nearby
Parasailing nearby
Fitness classes on site
Basketball on site
Golf driving range on site
Miniature golf on site
Golf lessons on site
Golfing on site
Kayaking on site
Pilates classes on site
Playground on site
Windsurfing on site
Yoga classes/instruction on site
Beach volleyball on site
Beach yoga on site
Boat tours nearby
Motor boating nearby
Health or beauty spa nearby
Jet skiing nearby
Water sports equipment

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 36
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Deep tissue massage
Steam room in spa
Reflexology
Sports massage
Detoxification wrap

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance

Information missing or incorrect? Tell us! Opens in a new window

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Pet Policy

Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 3

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property does not follow regional sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Information missing or incorrect? Tell us! Opens in a new window

Awards & Affiliations

EarthCheck

Moon Palace Cancún - All Inclusive

Grid of 139 images

Choose your room

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: d/M/yyyy

Get an overview of this hotel
Ocean-view property with a nightclub, near Moon Palace Golf Club

Popular property highlights

Languages spoken

Moon Palace Cancún - All Inclusive