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Villa Palmeras

3.5 star property

Photo gallery for Villa Palmeras

Interior
Junior Studio Suite | Terrace/patio
Junior Studio Suite
Interior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Place, Parish of the Risen Christ
    ‪3 min drive‬
  • Place, Moon Palace Golf Club
    ‪12 min drive‬
  • Place, Delfines Beach
    ‪21 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(27 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard double room

Standard double room

Standard double room

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The price is NZ$201
includes taxes & fees
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About the area

Cancun

With a stay at Villa Palmeras in Cancun (Alfredo V. Bonfil), you'll be within a 15-minute drive of Moon Palace Golf Club and Xoximilco. .This hotel is 10.4 mi (16.8 km) from Delfines Beach and 14.1 mi (22.7 km) from La Isla Shopping Mall.

What's nearby

  • Parish of the Risen Christ - 3 min drive - 3.2 km
  • Moon Palace Golf Club - 12 min drive - 13.1 km
  • Iberostar Cancun Golf Course - 20 min drive - 18.5 km
  • Delfines Beach - 21 min drive - 19.2 km
  • La Isla Shopping Mall - 29 min drive - 26.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive

Restaurants

  • ‪Barbacoa Los magueyes y minisuper Caballito - ‬17 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪EL 5ABOR UMAMI - ‬4 min drive
  • ‪Restaurante Mito - ‬3 min drive
  • ‪El Pocito - ‬3 min drive

About this property

Villa Palmeras

Villa Palmeras offers 17 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 17 air-conditioned rooms featuring LED televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and an arcade/game room.
At Villa Palmeras, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Free self parking is available onsite.
Villa Palmeras has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number HBC220406314

We should mention

This property does not have elevators
Pool access available from 7 AM to 9 PM

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Villa Palmeras Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 76 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ivan

Stayed 1 night in Dec 2025

10/10 Excellent

Boby

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! The food was great.
Stayed 7 nights in Dec 2025

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving at the property, we couldn't enter or access the Wi-Fi; even the QR code wasn't working. We contacted you via WhatsApp, but you never responded with a solution; you simply sent the same photos. The television wasn’t working either. Since the WiFi wasn’t working, it was very hard to contact an uber and was very scared he would miss his flight in the morning. You’re not able to talk with anyone and the area is very dark and secluded behind an alleyway. The locks on the room door were broken and I have pictures to show this. Didn’t stay at the property, left and found another hotel downtown.
Stayed 1 night in Dec 2025

2/10 Terrible

Fani

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2025

6/10 Okay

Viridiana

Travelled with family
Liked: Cleanliness, property conditions & facilities
El personal muy amable, de eso no puedo decir nada. Sin embargo, el internet fue un problema para nosotros ya que era muy difícil conectarse y a los pocos minutos se desconectaba. El lugar está un poco alejado pero pensamos iba a ser fácil conseguir transporte, sin embargo era también un poco complicado ya que está sobre la carretera federal y muchas veces el transporte nos cancelaba pues tenía que rodear.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ravneet

Stayed 4 nights in Dec 2025

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. It would have been nice to have a bathmat. There was a weird smell coming in from the balcony, so we kept the door shut between the bedroom and the bathroom area. The fan didn't work. Virtual entry was easy and communication was excellent. The food at the restaurant was very good, but a little pricey. Overall, a nice stay for an airport layover.
Stayed 1 night in Dec 2025

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Clean,staff super friendly.
Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was ok Tv got fixed Pool was fine Out of the way for walking to anything
Stayed 1 night in Dec 2025

10/10 Excellent

LEONARDO, Canton

Liked: Cleanliness, amenities, property conditions & facilities
Room was very good, overall good experience
Stayed 2 nights in Dec 2025

10/10 Excellent

franklin

Liked: Cleanliness, amenities, property conditions & facilities
excelent services thank you
Stayed 1 night in Dec 2025

8/10 Good

Shirley

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Is a nice place but nobody speaks English no mini fridge or coffee maker, and the restaurant is not the greatest plus is pricey.
Stayed 2 nights in Dec 2025

6/10 Okay

Jovan

Stayed 5 nights in Nov 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant food was all homemade from scratch and MADE WITH LOVE. There was no need to go out for food or have it delivered because the onsite restaurant was OUTSTANDING!!! The property felt so cozy and personable. It was a perfect place for my 5-day stay there. I couldn’t imagine staying anywhere else… Villa Palmeras is PERFECT!!
Stayed 4 nights in Dec 2025

8/10 Good

Lydia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, looked like the pictures, good view, bed was comfortable, grounds/environment was peaceful. Restaurant staff were lovely and helpful. Food pricing was reasonable.
Stayed 1 night in Dec 2025

10/10 Excellent

Ilsa

Stayed 4 nights in Nov 2025

2/10 Terrible

Avantika

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The property is very old and rooms need serious maintenance. Don't trust the room photos or high ratings. The AC was noisy and worked on single setting. The bed had certain constant vibration feel from the floor or wall idk. The pillows given were terrible and had worst ever filling which felt like some crumbled garbage. Balcony chairs were dirty and stained. The washroom needed serious maintenance. No hot water in shower. Very low pressure shower. No elevators to take your luggage to the rooms which are not on ground floor. The parking door doesn't close at night leaving your car open to risk although nothing happened to us. Very secluded area location and could feel little unsafe if you're going there late at night although we didn't run into into problems. I'm summary, not worth even the low price you'll pay.
Stayed 1 night in Dec 2025

10/10 Excellent

Ya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 4 nights in Dec 2025

2/10 Terrible

Matthew

Stayed 1 night in Dec 2025

6/10 Okay

Christian

Liked: Amenities
Disliked: Cleanliness
Staff seemed fine and I enjoyed the automated check in. It’s a perfect little location if you have a layover and know you’re not trying to get to the beach or enjoy the nightlife. However, I was not impressed with the cleanliness of the room. The drawer had someone’s leftover condom and half of some sort of pill in the drawer. If this was missed who knows what else was skipped over during the cleaning process
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Easy to check in, cozy, clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Christal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from villa and great communication with staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Marcos Tulio

Travelled with family
Liked: Cleanliness
Great services!
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and very clean. The place is very affordable and perfect for a good nights rest. The restaurant inside was very good too. Would definitely come back.
Stayed 1 night in Nov 2025