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Mandarin Oriental, Canouan

5.0 star property

Photo gallery for Mandarin Oriental, Canouan

On the beach, white sand, sun-loungers, beach umbrellas
Creator video
Exterior
Couples treatment room(s), hot tub, body treatments, aromatherapy
Villa, 4 Bedrooms (Lagoon, King / Twins) | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Free airport shuttle
  • Spa
  • 24/7 front desk

Explore the area

View map
Carenage Bay, Canouan Island, VC0450
  • Place, Canouan Golf Club
    ‪7 min walk‬
  • Place, Mount Royal
  • Place, Mysore Bay Beach
    ‪5 min drive‬
  • Airport, Canouan Island (CIW)

Room options

View all photos for Suite, 1 Bedroom, Beachfront (King)

1 bedroom, premium bedding, pillow-top beds, free minibar items

Suite, 1 Bedroom, Beachfront (King)

  • 114 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom, Ocean View (King)

1 bedroom, premium bedding, pillow-top beds, free minibar items

Penthouse, 1 Bedroom, Ocean View (King)

  • 250 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 4 Bedrooms (Lagoon, King / Twins)

Villa, 4 Bedrooms (Lagoon, King / Twins) | Living room

Villa, 4 Bedrooms (Lagoon, King / Twins)

  • 940 sq m
  • Lagoon view
  • Sleeps 10
  • 2 King Beds, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (King)

1 bedroom, premium bedding, pillow-top beds, free minibar items

Suite, 1 Bedroom, Ocean View (King)

  • 114 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (King /Twin)

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Suite, 2 Bedrooms, Ocean View (King /Twin)

  • 250 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Patio (Studio Kings / Twin)

1 bedroom, premium bedding, pillow-top beds, free minibar items

Villa, 2 Bedrooms, Patio (Studio Kings / Twin)

  • 336 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Villa, 3 Bedrooms, Patio (Studio Kings / Twins)

1 bedroom, premium bedding, pillow-top beds, free minibar items

Villa, 3 Bedrooms, Patio (Studio Kings / Twins)

  • 344 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 4 Twin Beds

View all photos for Suite, 1 Bedroom, Ocean View (Twin)

1 bedroom, premium bedding, pillow-top beds, free minibar items

Suite, 1 Bedroom, Ocean View (Twin)

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Beachfront (Twin)

1 bedroom, premium bedding, pillow-top beds, free minibar items

Suite, 1 Bedroom, Beachfront (Twin)

  • Sleeps 3
  • 2 Twin Beds

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  • On private beach
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  • Free WiFi
5.0 out of 5, Exceptional, 1 review
The price is NZ$1,851
includes taxes & fees
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About the area

Charlestown

With a stay at Mandarin Oriental, Canouan in Canouan Island, you'll be on the beach, just a 1-minute walk from Windward Islands and 12 minutes by foot from Canouan Golf Club. .This beach resort is 2.2 mi (3.5 km) from Mysore Bay Beach and 2.3 mi (3.6 km) from Mahault Beach.
View more Resorts in CharlestownOpens in a new window

What's nearby

  • Canouan Golf Club - 7 min walk - 0.7 km
  • Mysore Bay Beach - 5 min drive - 3.0 km
  • South Glossy Bay Beach - 6 min drive - 4.0 km
  • Mahault Beach - 6 min drive - 2.7 km

Getting around

  • Canouan Island (CIW) - 12 min drive

Restaurants

  • ‪Shell Beach Bar - ‬6 min drive
  • ‪Big Mama Beach Barbeque - ‬165 min drive
  • ‪Tamarind Beach Bar - ‬17 min walk
  • ‪L’Ance Guyac - ‬8 min drive
  • ‪Pool Bar - ‬2 min walk

About this property

Mandarin Oriental, Canouan

Beachfront resort with 4 restaurants and 9 hot tubs
Mandarin Oriental, Canouan offers 39 accommodations, which are accessible via exterior corridors and feature iPads and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Accommodations offer separate dining areas. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 9 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 39 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. 55-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 9 hot tubs. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Caribbean cuisine at Tides Bar and Grill, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Tides Bar and Grill - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required.
Asianne - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Lagoon Cafe - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Pool Bar - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Turtles Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 50 per person
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Asianne
  • Lagoon Cafe
  • The Pool Bar
  • Tides Bar and Grill
  • Turtles Bar

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor tennis courts
  • 9 hot tubs
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Shopping
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2013
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • IPad

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.96 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 50 per person
  • Late check-out fee: USD 50 (subject to availability)
  • Facilities fee: USD 3.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Canouan Carenage Bay Grenadines
Canouan Resort Carenage Bay Grenadines
Resort Carenage
Canouan Resort Carenage Bay Grenadines Canouan Island
Canouan Carenage Bay Grenadines Canouan Island
Pink Sands Club Hotel Canouan Island
Pink Sands Club Hotel
Pink Sands Club Canouan Island
Mandarin Oriental Canouan Hotel Canouan Island
Mandarin Oriental Canouan Hotel
Mandarin Oriental Canouan Canouan Island
Mandarin Oriental Canouan Resort Canouan Island
Canouan Resort at Carenage Bay The Grenadines
Pink Sands Club Canouan
Mandarin Oriental Canouan Can
Mandarin Oriental, Canouan Resort
Mandarin Oriental, Canouan Canouan Island
Mandarin Oriental, Canouan Resort Canouan Island

Reviews

Mandarin Oriental, Canouan Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

10/10 Excellent

Frederick E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely incredible experience; start to finish! Pre-departure, the hotel staff ensure smooth airport transfers as well as a full menu of daily activities to consider. Upon arrival and throughout our stay, Mandarin's hotel staff exceeded our expectations. There is plenty to do on the premises and the food was excellent. The surrounding restaurants are also terrific and everything is a short drive from the hotel. Highly recommended.
Stayed 7 nights in Apr 2022

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

ANDRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful hotel, peaceful

Stayed in late November in the penthouse suite on a short trip, was travelling around the Caribbean with my girlfriend and spending few days in each island. we were at bequia before coming to canouan so the property was far better than the options available in bequia. for this kind of hotel, just stay inside the property, no need to travel outside the resort. it used to be a different resort before Mandrain acquired it. it has only suites or villas, all beautiful views. what we like about it : quiet, beautiful, peaceful, luxurious. what we did not like : butler was almost non existent, we stayed for 2 days only and he did say he is going away on holiday and mentioned he will leave the direct butler phone with another butler for us to contact him, we tried doing so several times and the phone was always off. communication was not clear, even there was a letter that was inviting us to a trip during our stay was placed in the living room table and we did not even see it, a staff member came to our room to escort us for the event and we told her we don't know what event she is talking about, she did not bother to explain and just left. preferably these notifications should be placed under the door, by the entrance or I have seen hotels attach it in a small leather case by the door handle to catch the attention of the resident. Overall staff is friendly and helpful though and I would like to return again to explore the property further and stay longer.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Amazing and Wonderful

Our trip to Pink Sands was beyond expectation. If you are looking to get away from it all, this is the place to be! We strategically choose shoulder to low season to avoid the crowds and we ended up with a private resort to ourselves (about 30% occupancy). The Pink Sands is in transition to be under Mandarin Oriental operations but even pre-transition the service was impeccable and all the staff always had a smile on their face and would say Hello! The resort is on the windward side of a windward island so there is always a 15+ mph wind blowing from the east. The waves will be stronger as a result which make it great for sailing but not everyone may appreciate the wind and you may find warmer clothing to be necessary at night. The protected reef in front of the hotel is beautiful and amazing. We took the Hobbie Cat sailing through the reef and Shell Beach and we both learned how to harness the power of the wind. I now understand why sailing is so addictive. We also rented the Splendid Adventure catamaran for a day and went to Tabago Cays to snorkel with turtles, see iguanas on one of the small cays and then had lunch on Union Island at Sparrows and also took a quick stop at Mayreau to complete the day. Beachfront suite room is a dream. Loved the pink color spread throughout. The TV hidden in the sliding door mirror is something I want in my master BR. The Barbadian chocolate that is stocked in the food pantry is some of the best chocolate I have ever tried.
Stayed 4 nights in Apr 2018

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito!!!

Perfeito!!! Serviço maravilhoso!!!
Stayed 4 nights in Jul 2020