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Hôtel Montmorency

3.0 star property

Photo gallery for Hôtel Montmorency

Outdoor pool, pool loungers
Large Suite | Terrace/patio
Premium Deluxe
Exterior
Large Suite | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar

Explore the area

View map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000
  • Place, Historic Fortified City of Carcassonne
    ‪2 min walk‬
  • Place, Château Comtal
    ‪2 min walk‬
  • Place, Aude Gate
    ‪6 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪9 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

8.4 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 9 bedrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Deluxe

Premium Deluxe

Premium Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Room

Junior Room

Junior Room

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Large Suite

Large Suite | Living area

Large Suite

  • 180 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Carcassonne

Located in Carcassonne, Hôtel Montmorency is in the historical district, within a 5-minute walk of Château Comtal and Narbonnaise Gate. .This family-friendly hotel is 0.3 mi (0.6 km) from Le Musée de la Torture de Carcassone and 0.5 mi (0.7 km) from Basilica of St. Nazaire and St. Celse.

What's nearby

  • Historic Fortified City of Carcassonne - 2 min walk - 0.2 km
  • Château Comtal - 2 min walk - 0.2 km
  • Narbonnaise Gate - 3 min walk - 0.3 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.4 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Carcassonne Station - 10 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪Bar Restaurant le Sénéchal - ‬5 min walk
  • ‪La Taverne du Chateau - ‬4 min walk
  • ‪La Girouette - ‬4 min walk
  • ‪Le Trouvère - ‬5 min walk
  • ‪Hôtel du Château - ‬2 min walk

About this property

Hôtel Montmorency

Mediterranean hotel with a full-service spa and a steam room
Hôtel Montmorency offers 30 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a steam room. Additional features at this Mediterranean hotel include complimentary wireless internet access, babysitting (surcharge), and a television in a common area.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 1980
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Hôtel Montmorency Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 580 reviews
Rating 8 - Good. 230 out of 580 reviews
Rating 6 - Okay. 57 out of 580 reviews
Rating 4 - Poor. 22 out of 580 reviews
Rating 2 - Terrible. 4 out of 580 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

jean

Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the medieval city & great personnel! We had a great stay, would recommend!! :)
Stayed 2 nights in Sep 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting the medieval city of Carcassonne.
Stayed 4 nights in Sep 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High End

Huge room with singles for the kids and air con that actually works. Set away from the main building but quiet and only a 5 minute walk up to the castle. Pool area is tranquil and the pool is lovely but gets deep quickly more aimed at adults rather than families. Breakfast is an add on and aims to be all natural and up market.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place & Great Staff

Great location and some close to the castle grounds! Pool is very nice also! Staff are very attentive & helpful!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for Sightseeing

Great location and some close to the castle grounds! Pool is very nice also! Staff are very attentive & helpful!
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location near castle.

Great location, 1 minute from the castle. Our room for 3 (1 queen, 1 double) was very tight. Modern purple / lime green walls and decor didn’t really match the charming and serene rest of the property but I guess that’s a personal choice. Staff were friendly and helpful. A good place to stay if you’re spending one night or two and then off on the rest of your trip.
Stayed 1 night in Aug 2025

10/10 Excellent

Kasey

Stayed 9 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! This quiet little corner of Carcassone was so close to the walled city, yet was beautiful to stay at, the staff were incredibly helpful, and the pool was a fantastic spot to cool off in the afternoon. Plus, the decor of the rooms was fantastic (our was hot pink and orange). Could not have been happier with our stay at Hotel Montmorency!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy hotel in Carcassone

A lovely.place with excellent amenities and staff. Location was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Montmorency is 4* and right opposite the Hotel Chateau which was 5* so they share the same facilities which made it a great stay. Fantastic location set back 200m from Carcassonne entrance Gorgeous pool area, a bit smaller than official photos suggest but still lovely Breakfast was amazing, an array of dishes served to you by a waitress, fruit, cheese, ham, pastries, croissants, white and brown rolls and option for boiled eggs and muesli. Lovely setting at front of hotel overlooking the castle for breakfast, food and drink, gardens are beautiful The decor in the Montmorency is a bit on the loud side and the rooms a little small but the beds are very comfortable and great shower. Very pleased with our stay though a little disappointed that they did nothing at all to help us celebrate my 60th birthday and our silver wedding anniversary despite banners and cards all over our room and we’d notified them months in advance?
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexandru

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Room we had was very clean but the room in general was far too small, shower room too small, toilet room too small apart from that everything else was okay
Stayed 3 nights in Jun 2025

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location but poor bathroom

Basic but convenient location for exploring old city. Configuration of bathroom was very poor.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel- perfect location, helpful friendly staff, clean, lovely gardens and pool and comfy bed. Bar snacks a bit disappointing but that was only downside.
Stayed 4 nights in Jun 2025

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel close to the old city
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a fantastic location just under the city walls - only complaint is that the shower wasn't working
Stayed 1 night in May 2025

8/10 Good

Stuart

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communal areas, snazzy rooms, clean and comfortable. Superb location. Friendly staff. Good location. But should have been clear on Expedia's website and also when checking in that the car park would incur a charge.
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very attentive and pleasant. Room are slightly tight and the doors are a little difficult to lock. We had a plugged sink that drained very slowly. Air conditioner worked, but temperature did not match the setting. Overall fine. The location is so close to the castle entrance. Great location and ambiance. Parking is convenient.
Stayed 1 night in May 2025

6/10 Okay

Myron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Facility was very nice & very close to castle. Only issue was the room was small & a bit garish (red)
Stayed 1 night in May 2025