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Gateway Hotel

3.0 star property

Photo gallery for Gateway Hotel

Sun deck
Shower, free toiletries, hair dryer, towels
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View map
42 Chepstow road, Newport, Wales, NP19 8EB
  • Celtic Manor Resort Golf Club
    ‪5 min drive‬
  • International Convention Centre Wales
    ‪5 min drive‬
  • Tredegar House
    ‪9 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪49 min drive‬

Room options

View all photos for Single Room

Shower, free toiletries, hair dryer, towels

Single Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

Ibis Budget Newport

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Breakfast available
3.9 out of 5, Good, 1,003 reviews
The price is NZ$95
includes taxes & fees
12 Oct - 13 Oct
Ibis Budget Newport

About the area

Newport

Located in Newport, Gateway Hotel is within a 5-minute drive of Friars Walk Newport and Newport Cathedral. .This hotel is 14.7 mi (23.7 km) from Principality Stadium and 19.8 mi (31.9 km) from Brecon Beacons National Park.

What's nearby

  • Newport Transporter Bridge - 4 min drive - 2.4 km
  • Celtic Manor Resort Golf Club - 5 min drive - 4.6 km
  • International Convention Centre Wales - 5 min drive - 4.6 km
  • Caerleon Amphitheatre - 7 min drive - 5.0 km
  • Tredegar House - 9 min drive - 5.0 km

Getting around

  • Newport (XNE-Newport Train Station) - 15 min walk
  • Bristol International Airport (BRS) - 54 min drive

Restaurants

  • ‪The Riverfront - ‬10 min walk
  • ‪The Ivy Bush - ‬4 min walk
  • ‪Villa Dino - ‬6 min walk
  • ‪The Busy Kitchen - ‬6 min walk
  • ‪Horton's Coffee House - ‬8 min walk

About this property

Gateway Hotel

Hotel in Newport with free parking
Gateway Hotel offers 15 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Newport hotel provides complimentary wired and wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Featured amenities include complimentary wired internet access, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Gateway Hotel Newport
Gateway Newport
Gateway Hotel Hotel
Gateway Hotel Newport
Gateway Hotel Hotel Newport

Reviews

Gateway Hotel Reviews

7.4

Good

8.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 59 out of 208 reviews
Rating 8 - Good. 73 out of 208 reviews
Rating 6 - Okay. 40 out of 208 reviews
Rating 4 - Poor. 18 out of 208 reviews
Rating 2 - Terrible. 18 out of 208 reviews

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean tidy and friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness
Ok for the price. Unfortunately no hot water in room.
Stayed 1 night in Jun 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
On first appearance the room looked nice, at bed time I discovered body fluid stains on the bottom sheet and holes in the duvet cover, we used the top sheet to lie on, the bottom sheet was too small for the mattress, the toilet roll was virtually empty and I had to use tissues out of my bag, breakfast time was a disaster, the continental breakfast was extremely minimal, on the full breakfast only turkey rashers were on the menu, not offering normal standard bacon, i have intolerances and allergies to certain foods, so opted not to have the turkey rashers, my food came nicely presented and the staff are lovely, I cut into my sausage, the texture and colour didn't appear normal to me so I queried what the meat was and discovered it to be chicken which I am allergic to, I asked if anything else on my plate was cooked in the same pan as the sausage and was told that the hash brown was cooked with the sausage. If I'd have eaten these products then I would have been extremely poorly, the menu never stipulated that the sausages were made from chicken and we were never asked if anyone had any allergies. My breakfast was totally ruined. My overall experience is 2 out of 10 and I wouldn't recommend this place to anyone, the dining area acts also as a storage space as there are kitchen items and a oil filled radiator stored underneath& around a table, also a large linen press. How this establishment got rated as a hotel beggers belief. A partial refund would be most welcome
Stayed 1 night in May 2025

6/10 Okay

Christopher

Stayed 2 nights in May 2025

2/10 Terrible

Emma

Stayed 1 night in May 2025

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Our room was clean but was small
Stayed 2 nights in Apr 2025

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant ☺️

Lovely clean modern room. Lots of clean fresh towels. Nice thick carpets and so no disturbance from below room. Large shower area with good water pressure. Sadly it had no shelf to put shampoo and shower gel whilst in there. Lovely white cotton bedding. The only minus with the room was that it was very warm, i know its i Wales and not noted for warm weather. A fan in the room would be a good addition just in case any more warm days bless Newport. Breakfast was plentiful and the ladies very pleasant too. I had requested ground floor if possible due to my poor mobility, i was emailed a day after booking to say no family room available on ground floor for my date. I asked for a room as near as possible to the stairs as i would manage them albeit slowly. We stayed in room 14 which was at the top of stairs. A really nice place and would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

andrew

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Rafaqat

Liked: Cleanliness
Disliked: Staff & service
Property itself was nice nosey around
Stayed 1 night in Apr 2025

8/10 Good

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

The brief stay

When we arrived at the Gateway Hotel at 3.30pm the front door was locked, so had to phone the hotel to let us in. The reception was closed, when they said it would be manned from 3pm to 10.30pm. The double room was clean, but no information folder found in room. No fire escape information given. Breakfast was ok, but we did miss the proper pork bacon. On the postive side, we requested a ground floor room, which was given.
Stayed 2 nights in Apr 2025

6/10 Okay

Kevin

Stayed 1 night in Apr 2025

6/10 Okay

Catalin

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gavin

Stayed 1 night in Mar 2025

8/10 Good

Charlotte

Stayed 1 night in Oct 2024

6/10 Okay

Miguel

Liked: Cleanliness
Disliked: Amenities
Again, reception almost doesn't exist lots of waiting outside for some to open door. No breakfast because refurbishment received £5 refund. Heating is switched off by night I think from 12am till 7:00 am very bad when is outside between 1 and negative temperature.
Stayed 2 nights in Jan 2025

4/10 Poor

Carl

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Pat

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

shaun

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Property under going refurbishment
Stayed 1 night in Dec 2024

6/10 Okay

craig

Stayed 1 night in Dec 2024

2/10 Terrible

Jeff

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Appalling, do not recommend

Paid for a double room and was given a single room, this was no bother as the lady at reception apologised and put me into a double room. Got into my double room and it was filthy, it was late, I had a long day and wanted to crash. Instead I went out for the whole evening until 10pm so I would not have to sit in a filthy room, and on my return I could go to sleep and leave first thing in the morning. I pulled my bed covers back to get in bed and it was covered in blood stains, big patches of blood all over the sheets and duvet. I threw the bedding on the floor and slept in my coat for the night. Absolutely disgusting, never again.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Nobody at the desk when we arrived and hotel locked. Lady serving breakfast cried the entire service. Also breakfast is only 7.00-08.30 which should have been stated on booking because I ended up paying for breakfast I couldn’t have as I was unable to get up on time- 4 breakfasts paid but only 2 taken. Also cleaning lady thought it was appropriate to knock on the door and ask when I was leaving before check out time and demanded my room key. Could do with some lessons on manners and etiquette.
Stayed 2 nights in Dec 2024