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Gateway Hotel

3.0 star property

Photo gallery for Gateway Hotel

Sun deck
Breakfast area
Desk, iron/ironing board, free WiFi, bed sheets
Shower, free toiletries, hair dryer, towels
Twin Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View map
42 Chepstow road, Newport, Wales, NP19 8EB
  • Place, Rodney Parade
    ‪5 min walk‬
  • Place, Friars Walk Newport
    ‪10 min walk‬
  • Place, Newport Cathedral
    ‪18 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪49 min drive‬

Room options

View all photos for Single Room

Shower, free toiletries, hair dryer, towels

Single Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About the area

Newport

With a stay at Gateway Hotel in Newport, you'll be within a 15-minute walk of Rodney Parade and Friars Walk Newport. .This hotel is 13.9 mi (22.4 km) from Cardiff Bay and 14.4 mi (23.2 km) from Cardiff Castle.

What's nearby

  • Rodney Parade - 5 min walk - 0.4 km
  • Friars Walk Newport - 10 min walk - 0.9 km
  • Newport Cathedral - 18 min walk - 1.5 km
  • Belle Vue Park - 4 min drive - 2.0 km
  • Principality Stadium - 23 min drive - 24.9 km

Getting around

  • Newport (XNE-Newport Train Station) - 15 min walk
  • Bristol International Airport (BRS) - 54 min drive

Restaurants

  • ‪The Godfrey Morgan (Wetherspoon) - ‬8 min walk
  • ‪Villa Dino - ‬6 min walk
  • ‪The Riverfront - ‬10 min walk
  • ‪Senn bbq - ‬7 min walk
  • ‪The Busy Kitchen - ‬6 min walk

About this property

Gateway Hotel

Hotel in Newport with free parking
Gateway Hotel offers 15 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Newport hotel provides complimentary wired and wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Featured amenities include complimentary wired internet access, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Gateway Hotel Newport
Gateway Newport
Gateway Hotel Hotel
Gateway Hotel Newport
Gateway Hotel Hotel Newport

Reviews

Gateway Hotel Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 63 out of 218 reviews
Rating 8 - Good. 75 out of 218 reviews
Rating 6 - Okay. 42 out of 218 reviews
Rating 4 - Poor. 18 out of 218 reviews
Rating 2 - Terrible. 20 out of 218 reviews

Reviews

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good stay

The hotel is being refurbished but overall good value for money, breakfast was good too though no bacon available 😋
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
On site parking for 8 or 9 cars. Check in disappointing, after driving nearly 5 hours it would have been nice to sit and relax for the 25 m8nutes before check in, which is 3 o'clock. We were greeted by a locked door and a sign saying "Check in 3 o'clock." We were allocated a room in the seperate annexe, not so good, obviously, for breakfast or if reception was required, if it is raining. On check in the staff were polite and informative. The decor, in general, was excellent, modern and funcional. It seems everywhere has had a recent revamp/upgrade. The room was roomy and, also, in "as new" condition. The ensuite shower room was very well laid out with an excellent shower. Hot water was "a plenty" and very quick to reach temperature. One oversight, in our opinions, was the lack of heavy curtains. The blinds in the bedroom are not ideal for security or light ingress. Tea and coffee facilities provided, but, no milk ?? Too inconvenient, in the rain, to walk to reception just for that. The bed was comfortable, however, the sheet and quilt combination was not to our liking. Breakfast, a small time window, was available 7-8.30, not ideal except for business/working people. No sausage or bacon ?? Turkey rashers ?? I know why, but, you can't really call it a "full English." Unacceptable. "When in Rome." etc. Aisha, the lady serving/cooking our breakfast, was very friendly, efficient and attentive. Checkout was another "unmanned affair" being instructed to leave our key on the table.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Nice clean and comfortable place, good breakfast too. All staff i met were friendly and helpful. The only issue i had was the external noise, it is on a very busy road and some windows didn't quite close fully. However I would definitely stay again.
Stayed 1 night in Sep 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Except for the fact that there were only blinds and no curtains on the windows. So when the sun can game up we were up also. Good breakfast and a nice pub right down the street. I would stay again but would ask for a room with curtains
Stayed 2 nights in Aug 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Shower was held by zip ties, stains on the bedding but other than that it was alright for one night. Front desk staff not too friendly, I guess it depends on who’s there
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive hotel and didn't expect it

Hey all What a suprise this booking turned out to be. I cancelled initially to see if I can get a cheaper hotel, but rebooked for same price(😌🙏thankfully) £80 but worth it. It's in an ideal location of Newport, motorway within a mile away. The two major Welsh cities aren't far off - even Bridgend that I visited prior to checking in, isn't far away. The best thing about the hotel is it is operated by a family of people who care and provide the best customer service - a Pakistani family, so Muslims who book with the breakfast only option, can be rest assured that it is 100% halal. The signing in is easy and Umar makes it very quick and hospitable. There's loads of parking. Rooms are clean and very elegantly designed. Breakfast is delicious the young woman and the the chef provide excellent food and theres great options for breakfast too - thank you so much to you both. I was really impressed with the pear tree at the back outdoors as your directed to your room and the our host allowed us to take some for ourselves - the pears taste really nice by the way 😋 Forgot to mention there's not much to see in the actual city of Newport but shouldn't put you off from booking the hotel as I mentioned the other cities nearby. I'll be back at the hotel when I visit the North of Wales when I'm back soon. Overall the Gateway hotel is a smooth one night or a weekend stay - Thanks so much to the host and his family. Will be coming again in the future.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Stayed 1 night in Aug 2025

10/10 Excellent

Phil, Totton, Southampton

Stayed 3 nights in May 2025

8/10 Good

Simon

Stayed 1 night in Aug 2025

10/10 Excellent

carla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgraded

A lot of money has been spent on the hotel so you can safely ignore older reviews about the poor state of the property and furnishings.However the unfinished electrics are a bit concerning and the hotel signage needs improving - very easy to miss it.
Stayed 1 night in Jul 2025

10/10 Excellent

YASH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property that appears to be in the middle of a refurbishment. Reception staff had gone out when I arrived so had to wait to gain access to the property. Room was comfortable with newly fitted carpets, however no air conditioning or fan available, this meant leaving the window open and noise pollution from outside resulted in a disturbed sleep. Large shower in the bathroom with plenty of hot water and good pressure. Breakfast was average and only served until 8:30am.
Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great trip, it was handy to Walk into Newport to catch the tea onto Cardiff for a concert. You can see a major reverb has been done on the property. Lovely and quiet.
Stayed 1 night in Jul 2025

8/10 Good

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I booked the Gateway just a few days before our stay, as we were attending an event in Cardiff. It turned out to be a very good choice. I'd rang in advance to see about early check-in, which was helpfully accommodated by the staff, and our room was just what we needed for one night. It was comfortable and clean, there was parking outside, and the breakfast the following morning hit the spot too. It was no more than quarter of an hour on foot to Newport train station, all main road and into the centre, and we had no problems walking back after midnight. Don't expect high-class luxury but if you just need a base for your stay before going off elsewhere, you won't go far wrong.
Stayed 1 night in Jul 2025

4/10 Poor

William

Disliked: Property conditions & facilities

Unappealing

Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean tidy and friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness
Ok for the price. Unfortunately no hot water in room.
Stayed 1 night in Jun 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
On first appearance the room looked nice, at bed time I discovered body fluid stains on the bottom sheet and holes in the duvet cover, we used the top sheet to lie on, the bottom sheet was too small for the mattress, the toilet roll was virtually empty and I had to use tissues out of my bag, breakfast time was a disaster, the continental breakfast was extremely minimal, on the full breakfast only turkey rashers were on the menu, not offering normal standard bacon, i have intolerances and allergies to certain foods, so opted not to have the turkey rashers, my food came nicely presented and the staff are lovely, I cut into my sausage, the texture and colour didn't appear normal to me so I queried what the meat was and discovered it to be chicken which I am allergic to, I asked if anything else on my plate was cooked in the same pan as the sausage and was told that the hash brown was cooked with the sausage. If I'd have eaten these products then I would have been extremely poorly, the menu never stipulated that the sausages were made from chicken and we were never asked if anyone had any allergies. My breakfast was totally ruined. My overall experience is 2 out of 10 and I wouldn't recommend this place to anyone, the dining area acts also as a storage space as there are kitchen items and a oil filled radiator stored underneath& around a table, also a large linen press. How this establishment got rated as a hotel beggers belief. A partial refund would be most welcome
Stayed 1 night in May 2025

6/10 Okay

Christopher

Stayed 2 nights in May 2025

2/10 Terrible

Emma

Stayed 1 night in May 2025

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Our room was clean but was small
Stayed 2 nights in Apr 2025

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant ☺️

Lovely clean modern room. Lots of clean fresh towels. Nice thick carpets and so no disturbance from below room. Large shower area with good water pressure. Sadly it had no shelf to put shampoo and shower gel whilst in there. Lovely white cotton bedding. The only minus with the room was that it was very warm, i know its i Wales and not noted for warm weather. A fan in the room would be a good addition just in case any more warm days bless Newport. Breakfast was plentiful and the ladies very pleasant too. I had requested ground floor if possible due to my poor mobility, i was emailed a day after booking to say no family room available on ground floor for my date. I asked for a room as near as possible to the stairs as i would manage them albeit slowly. We stayed in room 14 which was at the top of stairs. A really nice place and would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

andrew

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025