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Holiday Inn Cardiff City Centre by IHG

3.5 star property

Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Point of interest
Exterior
Standard Room, 1 Double Bed with Sofa bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
Castle Street, Cardiff, Wales, CF10 1XD
  • Place, Bute Park
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪8 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

Standard Room, 1 Double Bed (Minibar)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

7.6 out of 10
Good
(30 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Cardiff

With a stay at Holiday Inn Cardiff City Centre by IHG, you'll be centrally located in Cardiff, steps from Animal Wall and Bute Park. .This hotel is 0.1 mi (0.2 km) from Cardiff Castle and 0.3 mi (0.4 km) from Principality Stadium.

What's nearby

  • Bute Park - 1 min walk - 0.1 km
  • Cardiff Castle - 1 min walk - 0.2 km
  • St. David's - 8 min walk - 0.7 km
  • National Museum Cardiff - 10 min walk - 0.9 km
  • Utilita Arena Cardiff - 12 min walk - 1.1 km

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Corner Coffee - ‬4 min walk
  • ‪The Gatekeeper - ‬2 min walk
  • ‪Tiny Rebel - ‬4 min walk
  • ‪Blue Bell - ‬4 min walk
  • ‪On The River - ‬4 min walk

About this property

Holiday Inn Cardiff City Centre by IHG

Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 157 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Junction Restaurant serving guests of Holiday Inn Cardiff City Centre by IHG. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cardiff? This hotel has 8633 square feet (802 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Junction Restaurant - This restaurant specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar.
Callaghans Sports Bar - This pub serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 16 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaghans Sports Bar
  • Junction Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 8,633 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.00 per person
  • Uncovered self parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Holiday Inn Cardiff City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Mr R J Slater

Liked: Cleanliness, staff & service, amenities
Room was very comfortable and warm. The reception staff were very welcoming.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennie

Travelled with family
Liked: Amenities
Friendly and flexible staff. Good facilities. Very clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Victoria

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Stayed 2 nights in Dec 2025

8/10 Good

Sharon

Stayed 2 nights in Dec 2025

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities
Your receptionist was exceptional. Our room wasn’t ready, but it didn’t matter due to her customer care and making us feel welcome.
Stayed 1 night in Dec 2025

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good setvicea all good
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room,and let me check in early.
Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Perfect location, room a little warm overnight despite air con, but otherwise no issues.
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and comfy bed
Stayed 1 night in Dec 2025

8/10 Good

Andrea

Travelled with group
Liked: Amenities
Very clean, polite helpful staff. Room was great, plenty of space. Breakfast ok, some of the fruit was past it’s best.
Stayed 1 night in Dec 2025

10/10 Excellent

Rhiannydd

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

MISS P

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room is clean and staff are friendly and helpful. Did not have breakfast nor use the bar. Hotel within walking distance.
Stayed 6 nights in Oct 2025

8/10 Good

Neil

Stayed 1 night in Nov 2025

6/10 Okay

Richard

Travelled with group
Food and drink facilities were very good. The room was a little tired and air conditioning not working.
Stayed 2 nights in Nov 2025

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for everything we arranged.
Stayed 1 night in Nov 2025

10/10 Excellent

Felicity

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
yes everything was as expected..brilliant
Stayed 1 night in Nov 2025

8/10 Good

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

CHRIS

Liked: Property conditions & facilities
Room clean breakfast great choice
Stayed 2 nights in Nov 2025

8/10 Good

Callie

Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

4/10 Poor

SIMON

Stayed 1 night in Sep 2025