Hotel Indigo Cardiff by IHG

4.0 star property

Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Premium Room, 2 Queen Beds
Lobby
Exterior
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Place, Cardiff Castle
    ‪3 min walk‬
  • Place, Bute Park
    ‪3 min walk‬
  • Place, St. David's
    ‪5 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

Standard Room, 2 Single Beds

9.8 out of 10
Exceptional
(34 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room

9.8 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(141 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, 1 Queen Bed (Up to 3 Guests)

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About the area

Cardiff

A stay at Hotel Indigo Cardiff by IHG places you in the heart of Cardiff, within a 10-minute walk of Cardiff Castle and Principality Stadium. .This hotel is 2.1 mi (3.4 km) from Cardiff Bay and 10.6 mi (17.1 km) from Barry Island Beach.

What's nearby

  • Cardiff Castle - 3 min walk - 0.3 km
  • Bute Park - 3 min walk - 0.3 km
  • St. David's - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 11 min walk - 0.9 km
  • Cardiff University - 11 min walk - 1.0 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 46 min drive

Restaurants

  • ‪Executive Lounge Hilton - ‬4 min walk
  • ‪The Owain Glyndwr - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Greggs - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Hotel Indigo Cardiff by IHG

Hotel Indigo Cardiff by IHG offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 122 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Satisfy your appetite for lunch, dinner, or brunch at Lefel6 Bar and Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cardiff? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Lefel6 Bar and Restaurant - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 19 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 per person
  • Nearby parking fee: GBP 19.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1174 out of 1596 reviews
Rating 8 - Good. 303 out of 1596 reviews
Rating 6 - Okay. 77 out of 1596 reviews
Rating 4 - Poor. 22 out of 1596 reviews
Rating 2 - Terrible. 20 out of 1596 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay only compliant was bed was a bit hard but that is personal preference
Stayed 2 nights in Jan 2026

10/10 Excellent

Chrysanthi

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, plenty of teas/coffee, biscuits and water in the room. Staff were super friendly and helpful too. There is a good gym as well.
Stayed 2 nights in Feb 2026

10/10 Excellent

Angela

Stayed 2 nights in Feb 2026

2/10 Terrible

Geraint

Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great breakfast and cocktails. Nice and central, parking close by.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ade

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was just right. Great welcome, awesome room, all very classy. Great location too and just a short walk from the NCP in Greyfriars Rd where you’ll get discounted parking. Staff all super friendly and a good quality breakfast to finish. Would DEFINITELY stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities
The room was lovely, location was perfect and the staff were very friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
This place was great! The location is a bit hard to find at first - inside a shopping arcade - but once you are inside, it's lovely. Friendly staff & clean, spacious rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff extremely courteous and the waiters in Lefel 6 on Monday evening 26th Jan were amazing.
Stayed 1 night in Jan 2026

10/10 Excellent

Caroline

Everything from booking to leaving was excellent. If I was going to say anything it would be the view but we were out most of the time. We had the Welsh themed room and the bed and pillows were very comfortable and two small bottle of water in the fridge.
Stayed 2 nights in Jan 2026

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities
Hotel is in a great location for the city centre. The room was very spacious and clean, and the staff were very friendly throughout
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Stayed 1 night in Jan 2026

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, amenities
Spotless rooms, great reception team and location fab
Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Another excellent stay at Hotel Indigo Cardiff. Staff, accommodation and breakfast still very good. This is about the 8th time we have stayed at the hotel over the years and it never disappoints.
Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Bobby

Stayed 1 night in Jan 2026

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very clean room, and hotel is really nice. the lift was out of order which was inconvenient
Stayed 2 nights in Nov 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Really good
Stayed 1 night in Jan 2026

10/10 Excellent

sjg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great room and central location. Good breakfast. Friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Rhys

Liked: Cleanliness, staff & service, amenities
The staff on arrival were very friendly and welcoming, even offered to suggest activities as I was travelling solo.
Stayed 1 night in Jan 2026

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, amenities
Rooms bigger than expected. Absolutely spotless throughout the hotel. Staff at reception and rooftop bar were extremely helpful and polite
Stayed 1 night in Jan 2026

8/10 Good

Lisa

Stayed 1 night in Jan 2026