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Hotel Indigo Cardiff by IHG

4.0 star property

Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Exterior
Exterior
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

View map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • St. David's
    ‪2 min walk‬
  • Cardiff Castle
    ‪3 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Room amenity

Standard Room, 2 Single Beds

9.8 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(124 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cardiff

A stay at Hotel Indigo Cardiff by IHG places you in the heart of Cardiff, within a 10-minute walk of Cardiff Castle and Principality Stadium. .This eco-certified hotel is 0.7 mi (1.2 km) from Cardiff University and 2.1 mi (3.4 km) from Cardiff Bay.

What's nearby

  • St. David's - 2 min walk - 0.2 km
  • Cardiff Castle - 3 min walk - 0.3 km
  • Cardiff International Arena - 9 min walk - 0.8 km
  • Cardiff University - 11 min walk - 1.0 km
  • Principality Stadium - 1 min drive - 0.7 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Live Lounge - ‬2 min walk
  • ‪Executive Lounge Hilton - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪The Metropole Lounge - ‬4 min walk

About this property

Hotel Indigo Cardiff by IHG

Eco-certified hotel with bars and a 24-hour fitness center
Hotel Indigo Cardiff by IHG offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 122 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch, dinner, or brunch at Lefel6 Bar and Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cardiff? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Lefel6 Bar and Restaurant - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1118 out of 1500 reviews
Rating 8 - Good. 278 out of 1500 reviews
Rating 6 - Okay. 68 out of 1500 reviews
Rating 4 - Poor. 18 out of 1500 reviews
Rating 2 - Terrible. 18 out of 1500 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was friendly and smooth. Room was spacious, clean and comfy; shower was particularly good. Only areas for improvement - there were couple of minor areas needing repair (card slot to turn on lights coming off and hand soap nozzle loose) and could do with more hangers in the wardrobe. Breakfast had a lot of choice and very good quality in a lovely setting. Location is very convenient for city centre. Overall a great stay and fantastic value for money, will definitely be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Dewi

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, fab location
Stayed 1 night in Jun 2025

10/10 Excellent

Katy

Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Boutique style hotel, lovely, great service team.
Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we were out in totally stunk of smoke, we rang reception and they moved us to a new upgraded room! The staff were lovely. The breakfast has changed to buffet style instead of ordering from a menu, and definitely isn’t as good now. Overall good stay though.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and the room was very pleasant
Stayed 1 night in Jun 2025

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect hotel for what we needed and very smooth check-in. Room was great and big bathroom. Breakfast was good but they didn’t have the homemade granola (or any granola/muesli) as in the pictures.
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Fred

Liked: Cleanliness, staff & service
Most things were fine except the most important factor, the bed. We have never stayed in a hotel where there was no matress, only a box spring. It was very uncomfortable. The worker at the front desk had no idea what a box spring was. The breakfast, while extensive was not hot and over cooked. It was as though it was prepared for when the opened and sat around for an hour or more. It had a great selection, but it was luke warm. For the price point, we expected more.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel, no complaints
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Really enjoyable overnight stay! Exceeded expectations. Staff lovely. Room really cosy and styled great, bed very comfy and nice touch of aircon/heating controlled by room. Bar area and restaurant calm and very welcoming, brekkie was the best weve had in a hotel for a long while! Definitely be back and recommend to others.
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Indigo Hotel is a nice clean Hotel in the Heart of Cardiff. The Staff was great and helped us find places we wanted to eat and see.
Stayed 1 night in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Amy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Requested 2 extra pillows initially through a request on Expedia and then at reception. As our last stay at indigo the pillows were a little worse for wear. When I came to reception yesterday, the receptionist firstly didn’t receive the request and then shut me down immediately by saying no one but myself is here today and I can’t leave reception to get you pillows rather abruptly. Explained I would really need them for neck support she continued to repeat again and annoyed then proceeded to open cupboards and a door and said there’s nothing here and said I can’t leave the desk no one’s here but herself. The pillows were indeed as last time ball like clumps and not fit for purpose. We both have tried to sleep by evening using the duvet for support in order to sleep but had a rough uncomfortable night. We have a four hour journey and lack of sleep and neck stiffness is not ideal at all which could have been resolved by adding just two pillows requested. Shame love the hotel but will have to revert to our usual hotel in the future of our regular visits to Cardiff
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay at the Indigo when in Cardiff. Reception staff are so welcoming and helpful and the breakfasts are great.
Stayed 1 night in Jun 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent central location. Staff are amazing. Rooms and bathrooms are fab. We always stay here when in Cardiff.
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Travelled with group
Great location right in the city centre. Very nice hotel with lovely room and comfy bed. Fab breakfast with lots of choice. Only slight downside was as situated in town centre, the noise was the nightclub nearby was pretty loud until 3am Saturday night/Sunday morning,
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As per normal, hotel fantastic and extremely comfortable. We would always stay if the prices weren't often too high
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 1 night in May 2025