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Bastión Luxury Hotel

4.5 star property

Photo gallery for Bastión Luxury Hotel

Relax in comfort with two cushioned chairs and a small table on a tiled patio.
Relax by the rooftop pool surrounded by lush greenery and comfortable lounge chairs.
Relax in a spacious living room with a plush sofa, wooden coffee table, and elegant chairs, offering a sophisticated atmosphere and a view of the outdoors.
Experience a grand and welcoming atmosphere in this elegantly designed space, featuring a dining area and seating area with a sofa and chairs.
Enjoy a lively beach experience with stunning ocean views and lush surroundings.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001
  • Walls of Cartagena
    ‪3 min walk‬
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room

Classic design meets comfort in this well-appointed room featuring a tufted headboard bed and stylish seating area.

Premium Room

9.0 out of 10
Wonderful
(9 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Relax in comfort with a well-appointed room featuring a neatly made bed, ornate lamp, and large mirror.

Luxury Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Relax in this inviting room with a comfortable armchair, vanity area, and framed artwork.

Standard Room

10.0 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Relax in a classic room with a four-poster bed, bedside tables, and a plush armchair.

Standard Twin Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room with access to Beach Club Makani (Tierrabomba).

Relax in a spacious room with a large bed, nightstand, and sofa.

Deluxe Room with access to Beach Club Makani (Tierrabomba).

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers

Hyatt Regency Cartagena

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.7 out of 5, Exceptional, (1351)
The price is NZ$343
for 1 room
18 Aug - 19 Aug
Hyatt Regency Cartagena

About the area

Cartagena

With a stay at Bastión Luxury Hotel in Cartagena (Cartagena Walled City), you'll be steps from Santo Toribio Church and 4 minutes by foot from Walls of Cartagena. .This luxury hotel is 0.9 mi (1.5 km) from San Pedro Claver Church and Convent and 1.8 mi (2.8 km) from Cartagena de Indias Convention Center.

What's nearby

  • Walls of Cartagena - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • San Pedro Claver Church and Convent - 9 min walk - 0.8 km
  • San Felipe de Barajas Castle - 16 min walk - 1.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Los Tacos del Gordo - ‬2 min walk
  • ‪Uma - ‬2 min walk
  • ‪Townhouse Rooftop - ‬2 min walk
  • ‪Restaurante Carmen Cartagena - ‬1 min walk
  • ‪Restaurante Mistura - ‬1 min walk

About this property

Bastión Luxury Hotel

Luxury hotel with a full-service spa and free breakfast
Bastión Luxury Hotel offers 51 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 51 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary full breakfast is served each morning between 6 AM and 10 AM.
Bastión Luxury Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena

Bastión Luxury Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1002 reviews
Rating 8 - Good. 136 out of 1002 reviews
Rating 6 - Okay. 32 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ruben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Bastion Luxury Hotel and I was thoroughly impressed by the exceptional service provided by the staff. From the moment we arrived, every team member I encountered was professional, courteous, and genuinely welcoming.
Stayed 3 nights in May 2025

10/10 Excellent

erron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Rogelio, chula vista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, todo muy bien
Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Stayed 3 nights in Apr 2025

10/10 Excellent

Catalina, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Leevan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't change a thing
Stayed 6 nights in Apr 2025

10/10 Excellent

BIANCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful experience! Would recommend and stay here again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff was superb!! They over delivered to accommodate our every need and desire. Highly recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lorin M

One of the best hotels in centro historico
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is central to every place you might want to explore in the city! It’s a 20 minute walk to the San Felipe Castle and most other places are 10 minutes away. We found excellent dining all around. The staff is wonderful and the daily included breakfast is excellent with plenty of options.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cheryl, Broomfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful Hotel highly recommend it
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The staff is wonderful: Elizabeth, Hector, Gina, pool bartender(did not get his name). Everyone was knowledgeable, very friendly and accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool area is fantastic. The staff are friendly and so helpful. Smooth operations during our stay from check-in to check-out. Thanks Bastion!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sikander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional location and property. Amazing attention to detail. Couldn’t recommend more highly. Hotel staff is A
Stayed 2 nights in Apr 2025

10/10 Excellent

Diasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Jannell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the hotel is amazing! This is the o my place I’ll stay in Cartagena. The spa was wonderful. Rooms are well appointed and very clean. Every staff member goes above and beyond to ensure you have a pleasant stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks ! Al good
Stayed 3 nights in Mar 2025

8/10 Good

bryan, alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 5 nights in Mar 2025

10/10 Excellent

WENDY

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous, clean and comfortable...and the staff make it even better!! They are thoughtful and kind. Always attentive and each person took care of us like we were the most important person there. I was very sad to leave.
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family

Wonderful Stay

We had a wonderful stay at Bastión Luxury Hotel! The property is beautiful and perfectly located within walking distance to everything in the walled city. Our daughter especially loved the pool area, and the rooftop was a highlight for the whole family. A special thank you to Jhordan at the concierge desk—he did an excellent job helping us book memorable activities. We’d definitely stay here again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Derek

Stayed 6 nights in Apr 2025

6/10 Okay

Dorothy

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Room comfort

Bastion Hotel review

The room was very humid. It also had a smell. They gave us a tiny dehumidifier that barely worked. Location was excellent and breakfast was excellent. In all i would say it was more like a 3.5 star hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Florentino, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff - Service was above and beyond excellence. Room service, pool service, all over, the service was superb.
Stayed 5 nights in Mar 2025