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OZ Hotel

3.5 star property

Photo gallery for OZ Hotel

Reception
Reception
Flat-screen TV
Rooftop terrace
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
Carrera 3 N 4-61, Cartagena, Bolivar, 130001
  • Place, Centro Comercial Nao
    ‪2 min walk‬
  • Place, Rio Cartagena Casino
    ‪3 min walk‬
  • Place, Bocagrande Beach
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪40 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room

Premium bedding, down duvets, pillow-top beds, minibar

Classic Room

8.4 out of 10
Very good
(49 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Free daily buffet breakfast
OZ Hotel Luxury
Bocagrande
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,002 reviews
The price is NZ$153
31 May - 1 June
OZ Hotel Luxury

About the area

Cartagena

Located in Cartagena (Bocagrande), OZ Hotel is within a 10-minute drive of Clock Tower and San Felipe de Barajas Castle. .This hotel is 2.5 mi (4.1 km) from San Pedro Claver Church and Convent.

What's nearby

  • Centro Comercial Nao - 2 min walk - 0.2 km
  • Rio Cartagena Casino - 3 min walk - 0.3 km
  • Bocagrande Beach - 5 min walk - 0.4 km
  • El Laguito Beach - 9 min walk - 0.8 km
  • Castillo Grande Beach - 12 min walk - 1.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬3 min walk
  • ‪Pool Bar Intercontinental - ‬5 min walk
  • ‪Italian Pizza & Pasta - ‬2 min walk
  • ‪Kiosco el Bony - ‬4 min walk
  • ‪Arepas Pues - ‬3 min walk

About this property

OZ Hotel

OZ Hotel offers 60 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers and hair dryers. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 60 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and a ballroom. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
At OZ Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6 AM to 10:30 AM.
Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk.
A complimentary full breakfast is served each morning between 6 AM and 10:30 AM.
OZ Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • Free full breakfast available daily 6 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel OZ

OZ Cartagena

OZ Hotel

OZ Hotel Cartagena

OZ Hotel Hotel

OZ Hotel Cartagena

OZ Hotel Hotel Cartagena

OZ Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ini

Stayed 5 nights in Dec 2025

10/10 Excellent

Ludra

Stayed 2 nights in Feb 2026

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean rooms.
Stayed 3 nights in Feb 2026

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had an issue with the room that they moved me to before arriving there but the following day Andria assisted me with no problem. She has the best customer service and the greatest smile. Her quick assistance made my stay even better than before. Also, the hotel and rooms were clean and everyone was polite. This place will always be my first choice to stay.
Stayed 3 nights in Feb 2026

2/10 Terrible

Archie, Oxon hill

Liked: Cleanliness, property conditions & facilities
I had an extremely disappointing experience with OZ Hotel Management in Cartagena. I booked a four night stay but was forced to leave after the first night due to a genuine family emergency. I immediately informed hotel management and requested reimbursement for the unused nights. Despite the circumstances, they refused to refund even a single night and showed zero empathy or flexibility. I understand policies exist, but hospitality is about people, not just rules. The complete lack of compassion and unwillingness to work with a guest during a family emergency was shocking and unprofessional. Customer service was dismissive and unhelpful, and communication felt cold and transactional. This experience left a very bad impression and is not what I expect from a hotel that claims to value guests. I would strongly caution traveler, especially those who may need flexibility to think twice before booking here. If something unexpected happens, do not expect understanding or support.
Stayed 4 nights in Jan 2026

10/10 Excellent

Neil, BROOKLYN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean Hotel and great staff
Stayed 7 nights in Oct 2025

10/10 Excellent

Marc

Stayed 1 night in Dec 2025

10/10 Excellent

Celso

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great spot. Friendly staff and good location.
Stayed 3 nights in Dec 2025

10/10 Excellent

michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Shangxuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stuff. great breakfast. room is clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel supero mis expectativas. Buen desayuno variado volveria a hospedarme 🙌
Stayed 2 nights in Dec 2025

4/10 Poor

Derrick

Stayed 5 nights in Dec 2025

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good I'm always happy when i stay at oz hotel. Thanks for everything
Stayed 3 nights in Dec 2025

10/10 Excellent

Sydney, Cedar Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff. This is my second time at this hotel and it was just as good of an experience as the first time.
Stayed 5 nights in Dec 2025

8/10 Good

Chabely

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean but the bed didn’t feel that comfortable. Room was also quite small. The water pressure was weird since at times it was strong and at times it was not. Check in was good though. The front desk provided us with a good parking spot even though parking is not available on site. Close to the beach, supermarkets, pharmacies, and restaurants.
Stayed 1 night in Nov 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option in BocaGrande Cartagena!!! Breakfast bufete its great!!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Great stay,just need a little more variety on breakfast.
Stayed 5 nights in Oct 2025

10/10 Excellent

Archie, Oxon hill

Liked: Cleanliness, amenities, property conditions & facilities
What stood out with their commitment to honor my VIP perks. The staff here is always amazing and obliging to all of my needs and wants. The room in the new tower was top tier and hit all marks
Stayed 2 nights in Nov 2025

8/10 Good

Ramiro

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was wonderful, no doubt about it, and breakfast was awesome! However they offered an upgrade which I gladly accepted days before my trip and in the end got nothing, the OZ hotel does not have nice views outside, and it does not have a pool nor bathtub or jacuzzi. If you are only planning to sleep and take a quick shower then yes, it is for you.
Stayed 5 nights in Oct 2025

10/10 Excellent

Mathew

Stayed 5 nights in Sep 2025

8/10 Good

Ronaldo, Valley Stream

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce, Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff
Stayed 1 night in Oct 2025

8/10 Good

Jimmy

Liked: Cleanliness
Disliked: Staff & service
The staff showed an unfriendly face. Specially one lady at the front desk.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 7 nights in Oct 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025