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ZiOne Luxury Hotel Cartagena

3.5 star property

Photo gallery for ZiOne Luxury Hotel Cartagena

Superior Suite, 1 King Bed, Jetted Tub
Reception
Superior Suite, 1 King Bed, Jetted Tub
Superior Suite, 1 King Bed, Jetted Tub
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001
  • Bocagrande Beach
    ‪6 min walk‬
  • Castillo Grande Beach
    ‪9 min walk‬
  • Clock Tower
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room - No view

Superior Room with living Room - No view

Superior Room with living Room - No view

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Cartagena

Located in Cartagena (Bocagrande), ZiOne Luxury Hotel Cartagena is a 3-minute walk from Bocagrande Beach and 8 minutes by foot from Castillo Grande Beach. .This hotel is 2.2 mi (3.5 km) from Clock Tower and 2.2 mi (3.6 km) from Cartagena de Indias Convention Center.

What's nearby

  • Bocagrande Beach - 6 min walk - 0.6 km
  • Castillo Grande Beach - 9 min walk - 0.8 km
  • Walls of Cartagena - 5 min drive - 3.1 km
  • Clock Tower - 6 min drive - 3.1 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

Restaurants

  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel with free breakfast, a quick walk to Bocagrande Beach
ZiOne Luxury Hotel Cartagena offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 51-inch flat-screen televisions come with satellite channels.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
ZiOne Luxury Hotel Cartagena has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 6 metres
  • Street parking available
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Built in 100
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 51-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: COP 9500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number RNT 60221

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

ZiOne Luxury Hotel Cartagena Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 242 out of 519 reviews
Rating 8 - Good. 136 out of 519 reviews
Rating 6 - Okay. 70 out of 519 reviews
Rating 4 - Poor. 30 out of 519 reviews
Rating 2 - Terrible. 41 out of 519 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool vibe. They had music playing and a bar. Wonderful. The room service was nice. As far as the breakfast I wish they had more of a variety.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was safe, quiet and walking distance to the beach. It was also so convenient.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

DJIMRA, Brooklyn

Stayed 2 nights in Feb 2025

6/10 Okay

Marcel

Liked: Cleanliness
Nice hotel, clean and well positioned. A lot of restaurants and supermarket in the area. This hotel have a problem with water pressure and it's difficult to have a regular shower. The AC is noisy for people with light sleep. Nobody in this hotel speak English so you need Google Translate. They have a nice terrace view.
Stayed 7 nights in Feb 2025

4/10 Poor

Eduardo, Greenville

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again, staff was very friendly and efficient. We only had 1 issue and that was a dirty blanket. That resolved that with no problem. Besides the bar at the pool being overly priced we had a great stay and will return again.
Stayed 4 nights in Mar 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, cute property, good service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel Hernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Feb 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Feb 2025

8/10 Good

Dalila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
,,,
Stayed 3 nights in Feb 2025

6/10 Okay

Cristela Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a good hotel it’s in the middle of everything Only things I didn’t like are the bed was hard My room had small mosquitos and to go in the hotel I had to walk stairs and I got bad knees other than that the place is good for a quick stay not long like how I did
Stayed 5 nights in Feb 2025

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from rooftop pool and room comforting and spacious
Stayed 1 night in Feb 2025

4/10 Poor

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 3 nights in Feb 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Ernixh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

The view was amazing. Loved the privacy. I will greatly recommend it and try to stay once again. Thanks ZI one
Stayed 2 nights in Feb 2025

2/10 Terrible

Lloyd

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was forced to cancel because I got sick before the trip. The property wouldn’t even respond to a refund or credit inquiry. I lost the total amount paid. I’m really not sure about the property but the staff is horrible for this.
Stayed 4 nights in Jan 2025

8/10 Good

Huy

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Kerly Yohana Salazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar para descansar El desayuno estuvo delicioso El personal muy atento
Stayed 3 nights in Jan 2025