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Kenzi Basma Hotel

4.0 star property

Photo gallery for Kenzi Basma Hotel

1 bedroom, premium bedding, pillow-top beds, free minibar items
Reception
Daily buffet breakfast (MAD 100 per person)
Reception
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View map
Avenue Moulay Hassan 1er, Casablanca, 20000
  • Place, Place Mohammed V
    ‪7 min walk‬
  • Place, Central Market of Casablanca
    ‪11 min walk‬
  • Place, Hassan II Mosque
    ‪3 min drive‬
  • Airport, Casablanca (CMN-Mohammed V)
    ‪33 min drive‬

Room options

View all photos for Family Duplex King Bed Mosque View

1 bedroom, premium bedding, pillow-top beds, free minibar items

Family Duplex King Bed Mosque View

  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Room

1 bedroom, premium bedding, pillow-top beds, free minibar items

Superior Room

8.8 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View

Superior Double or Twin Room, City View

8.4 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Duplex Suite Mosque View

Duplex Suite Mosque View

Duplex Suite Mosque View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double or Twin Room Mosque View

Deluxe Double or Twin Room Mosque View

Deluxe Double or Twin Room Mosque View

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Duplex Suite City View

1 bedroom, premium bedding, pillow-top beds, free minibar items

Duplex Suite City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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4.0 out of 5, Very good, 532 reviews
The price is NZ$168
includes taxes & fees
30 Nov - 1 Dec
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About the area

Casablanca

With a stay at Kenzi Basma Hotel, you'll be centrally located in Casablanca, within a 5-minute drive of Hassan II Mosque and United Nations Square. .This hotel is 4.5 mi (7.2 km) from Ain Diab Beach and 0.4 mi (0.7 km) from Complex Cultural Sidi Belyout.

What's nearby

  • United Nations Square - 2 min walk - 0.2 km
  • Place Mohammed V - 7 min walk - 0.6 km
  • Central Market of Casablanca - 11 min walk - 1.0 km
  • Port of Casablanca - 20 min walk - 1.7 km
  • Hassan II Mosque - 3 min drive - 2.6 km

Getting around

  • Place Nations Unies Station - 5 min walk
  • Casa Voyageurs Station - 11 min drive
  • Mohammed V Airport (CMN) - 42 min drive

Restaurants

  • ‪Dar El Kaid - ‬7 min walk
  • ‪Cafe de france - ‬9 min walk
  • ‪Pizzeria Castello - ‬8 min walk
  • ‪Cafe Vog - ‬4 min walk
  • ‪Annabel’s Casablanca - ‬4 min walk

About this property

Kenzi Basma Hotel

Art Deco hotel with 2 restaurants and free valet parking
Kenzi Basma Hotel offers 114 accommodations with minibars (stocked with some free items) and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Make yourself at home in one of the 114 guestrooms featuring minibars (stocked with some free items) and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy international cuisine at Le Bloom Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Le Bloom Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Le Comptoir - This bar specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: MAD 100 for adults and MAD 50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Bloom Restaurant
  • Le Comptoir

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Low-height bed (50 centimetre high)
  • Low-height desk
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 300 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 100 for adults and MAD 50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kenzi Basma
Kenzi Basma Casablanca
Kenzi Basma Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel Casablanca

Kenzi Basma Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 114 out of 378 reviews
Rating 8 - Good. 144 out of 378 reviews
Rating 6 - Okay. 66 out of 378 reviews
Rating 4 - Poor. 26 out of 378 reviews
Rating 2 - Terrible. 28 out of 378 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sergio

Liked: Amenities
I had no idea they provided room service. I had to ask on my 2nd day.
Stayed 2 nights in Jul 2025

6/10 Okay

ELKEBIR

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was excellent, the lobby is nice. I wasn’t so happy with the room though: 1) the kettle was broken (the staff changed it quickly, so that speaks pretty highly of the good service) 2) the balcony door was broken and couldn’t lock (safety threat when sleeping). 3) wifi extremely weak 4) cups not super clean, one in a small storage next to the fridge wasn’t cleaned.
Stayed 1 night in Jul 2025

10/10 Excellent

Varvara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs wor

Room was spacious but several problems. Sink plug did not work, pillows were like rocks, neither wifi did not work in our room 602, breakfast was not very good lots of choice but not great. View from our room was spectacular. Staff were very friendly and helpful
Stayed 3 nights in May 2025

10/10 Excellent

Abdul Kadir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason, our breakfast was not included and Haffsa the IT manager very kindly offered 1 breakfast as gesture of goodwill. She was very polite and professional. Also housekeeping was excellent especially the lady Bauchra was particular about the cleanliness and kept the room spotless. Highly recommended. Will go there again
Stayed 4 nights in May 2025

10/10 Excellent

Christy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location close to medina, train station and main part of city. Clean and nicely appointed room.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and beautiful hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Lisa

Liked: Staff & service
The hotel area was safe enough, around the hotel didnt seem to have much dining restaurants close by.
Stayed 3 nights in Mar 2025

10/10 Excellent

Anjandeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Convenient location, close to lots of shopping and dining options and walkable to tourist sightseeing options. The staff was friendly and courteous. Our rooms were beautiful, very clean and smelled wonderful. Wish we had another day to spend here because the hotel was wonderful!
Stayed 1 night in Feb 2025

4/10 Poor

jiraporn

Disliked: Staff & service
It was the first day we arrived in Casablanca. We got a room and then I found that there was a broken mirror on the clothset so I notified the staff and requested for a new room. Apparently, we have to wait for an hour for a new room and we are very tired from the traveling from the airport and needed to use the bathroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Nozm, Springfield Gardens

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was just ok rooms were small and dusty. Employees were very good responsive. In need of some upgrades very average .
Stayed 1 night in Nov 2024

6/10 Okay

Nozm, Springfield Gardens

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It was just ok , rooms were small , dusty in need of upgrades. The employee response was good when u needed something.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will never book here again.

This has to be one of the worst experiences I’ve had to date. From my bookings not being updated as requested to phone calls from staff after 1am to request proof of marriage (a practice that has since been abolished and either way was not acceptable to contact and wake clients at this time for anything other than an emergency). I am disgusted by how we have been treated, the lack of professionalism and management has been abhorrent. We will be formally complaining to the British consulate, and Kenzi Group, as well as sharing this experience online.
Stayed 1 night in Oct 2024

6/10 Okay

Dorit

Business traveller
Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Musab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Svitlana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel (4 stars by the way), old and dirty. Staff is friendly and speak English very well. Didn't like our stay at all. I hope I don't have to travel to Morroco ever again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mwilwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and rooms looked great, were clean and generally very spacious. The kitchen staff, the porter and especially the reception staff were very friendly and helpful. The location is great as it is only a few minutes walk to the tram station and an endless amount of varied shops and restaurants.
Stayed 3 nights in Jul 2024

10/10 Excellent

Musthak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with my stay, reception staff were very helpful and friendly, as was Adil and Madam Talbi. Good clean hotel, which is exactly what I wanted.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yaniv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, Friendly staff and very welcoming. great experience. thank you.
Stayed 1 night in Jun 2024

10/10 Excellent

Musab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jun 2024

8/10 Good

Karam Alfred Al

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the heart of the city. Close to old souk. Hotel is nice but a bit old. Clean and calm. Service and food are good.
Stayed 6 nights in May 2024

10/10 Excellent

Rupert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe.
Stayed 5 nights in Apr 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Kenzi Basma Hotel and it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warmth and hospitality. The cleanliness of the hotel was impeccable, with every corner shining and every surface gleaming.One of the highlights of my stay was the incredible buffet offered at the hotel. The variety of dishes available was astounding, catering to every taste and preference. Whether you're a fan of local delicacies or international cuisine, the buffet had something for everyone. Each dish was prepared with care and attention to detail, ensuring a delightful dining experience every time.Furthermore, the location of the hotel is unbeatable. Situated in a safe and walkable area, I felt completely at ease exploring the surroundings. Whether I wanted to take a leisurely stroll or venture out for some sightseeing, everything was conveniently within reach.Overall, my experience at the Kenzi Basma Hotel was nothing short of exceptional. From the pristine cleanliness to the delectable buffet spread and the convenient location, it's the perfect choice for any traveler looking for a memorable stay. I can't wait to return!
Stayed 2 nights in Apr 2024

10/10 Excellent

Andre T., Upper Marlboro

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I can't believe I never booked this hotel all the other times I have traveled to Casablanca! Wonderful bar/restaurant, friendly and professional staff, dedicated parking space, clean and comfortably rooms. Located at the heart of the city and yet no insane noises nor traffic, I loved it!
Stayed 6 nights in Mar 2024