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Kimpton Hotel Palomar Phoenix Cityscape by IHG

4.0 star property

Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape by IHG

Exterior
Meeting facility
Lunch, dinner, brunch served; al fresco dining
Terrace/patio
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service

Explore the area

View map
2 East Jefferson, Phoenix, AZ, 85004
  • Place, PHX Arena
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed (Essential)

9.4 out of 10
Exceptional
(51 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible, High Floor)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Accessible (Mobility Accessible, High Floor)

8.0 out of 10
Very good
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Queen Beds (Essential)

9.4 out of 10
Exceptional
(70 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(12 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(16 reviews)
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room (Essential)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, Accessible (Mobility)

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(10 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Queen Beds, Accessible (Mobility)

7.8 out of 10
Good
(9 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential, High Floor)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed (Essential, High Floor)

9.2 out of 10
Wonderful
(84 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Arena)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite (Arena)

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 123 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Phoenix

With a stay at Kimpton Hotel Palomar Phoenix Cityscape by IHG in Phoenix (Downtown Phoenix), you'll be steps from PHX Arena and 5 minutes by foot from Phoenix Convention Center. .This hotel is 0.3 mi (0.5 km) from Chase Field and 6.5 mi (10.5 km) from Grand Canyon University.

What's nearby

  • PHX Arena - 2 min walk - 0.2 km
  • Phoenix Convention Center - 3 min walk - 0.3 km
  • Chase Field - 7 min walk - 0.6 km
  • The Van Buren - 8 min walk - 0.8 km
  • Arizona Center - 10 min walk - 0.9 km

Getting around

  • Washington - Central Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 13 min drive

Restaurants

  • ‪Blanco Block 23 - ‬3 min walk
  • ‪The Arrogant Butcher - ‬1 min walk
  • ‪Pigtails - ‬2 min walk
  • ‪Ingo Tasty Food - ‬2 min walk
  • ‪Potbelly Sandwich Shop - ‬1 min walk

About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

Hotel with a rooftop terrace, steps from PHX Arena
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in September 2025.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and shopping on site.
Grab a bite to eat at Blue Hound & Eden, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Phoenix? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Blue Hound & Eden - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated guestrooms - September 2025
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 39.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 28 for adults, and USD 7 to 26 for children
  • Fee for in-room wireless internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired internet in public areas: USD 12.99 per day (rates may vary)
  • Self parking fee: USD 30 per night
  • Covered valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 843 out of 1168 reviews
Rating 8 - Good. 171 out of 1168 reviews
Rating 6 - Okay. 85 out of 1168 reviews
Rating 4 - Poor. 32 out of 1168 reviews
Rating 2 - Terrible. 37 out of 1168 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Leland, Whiteriver

Stayed 2 nights in Jul 2025

10/10 Excellent

Julio Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

WALLACE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of Chase field and numerous restaurants.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Breanna

Stayed 3 nights in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Kimpton is always a great place to stay so reliable and close to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palomar was right in the heart of downtown Phoenix. It was in walkable distance to bars and restaurants. Great amenities like roof top bar and pool. The city view suite was amazing. I will definitely be staying here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexis

Stayed 1 night in Jul 2025

10/10 Excellent

erich

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great day. Great location in downtown PHX.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place to stay!

It was a fabulous stay. The location is excellent and the amenities the hotel has to offer is great that!!
Stayed 1 night in Jul 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell in garage was horrible, spread throughout hotel due to cleaning grease vents. Area was littered with homeless, and took away from the hotel stay. Room was clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Shyra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome. However smelled terrible at the pool during the stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Melissa

Travelled with group
Liked: Staff & service

Smelled really bad

Positives first, check in was quick and they got us in early. We needed a sewing kit and were sent one right away! Negatives: room had a musty smell, beds were okay. We were woken up by a very strange noice. Come to find out the plumber was working on the room next door, our sink drain baked up with black water. We used the sink, the plumber came knocking and was upset we used the sink. We felt bad because we had no idea what was going on. We didn’t get a heads up at all! We started packing up to go! When we finally left the entire hallway smelt like sewage. It was AWFUL! As we moved through the hotel it got worse, I have no idea what went wrong with their plumbing but we weren’t glad to be checked out!!
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Chelsea

Stayed 1 night in Jun 2025

10/10 Excellent

Ligen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel. Great location in downtown and near the baseball park. Really nice room. Outstanding customer service, including a few problems quickly and generously solved at check-in. Easy parking. Great breakfast. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Misael

Stayed 1 night in Jul 2025

10/10 Excellent

Keli, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
A great respite in the heart of the city. The pool is a lovely bonus; the rooms are very spacious!
Stayed 2 nights in Apr 2025

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025