TownePlace Suites by Marriott Charleston-West Ashley

3.0 star property

Room options

View all photos for Studio, 2 Queen Beds (Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Full Kitchen)

9.2 out of 10
Wonderful
(61 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Full Kitchen)

9.0 out of 10
Wonderful
(73 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(32 reviews)
  • 84 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property

Town & Country Inn and Suites

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1584)
The price is NZ$241
for 1 room
includes taxes & fees
17 Aug - 18 Aug
Town & Country Inn and Suites

About the area

Charleston

Located in Charleston (West Ashley), TownePlace Suites by Marriott Charleston-West Ashley is within a 10-minute drive of North Charleston Coliseum and Performing Arts Center and Medical University of South Carolina. .This hotel is 7.1 mi (11.4 km) from Port of Charleston Cruise Terminal and 5.9 mi (9.5 km) from College of Charleston.

What's nearby

  • Medical University of South Carolina - 10 min drive - 9.6 km
  • College of Charleston - 11 min drive - 10.2 km
  • Charleston City Market - 13 min drive - 12.2 km
  • The Citadel - 13 min drive - 11.6 km
  • Port of Charleston Cruise Terminal - 14 min drive - 12.5 km

Getting around

  • Charleston Station - 13 min drive
  • Charleston Intl. Airport (CHS) - 10 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Cookout - ‬9 min walk
  • ‪Metro Diner - ‬18 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panera Bread - ‬5 min walk

About this property

TownePlace Suites by Marriott Charleston-West Ashley

Hotel in Charleston with free breakfast and a fitness center
TownePlace Suites by Marriott Charleston-West Ashley offers 112 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 112 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and barbecue grills.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Charleston Hotel
TownePlace Suites Marriott Charleston-West Ashley Hotel
TownePlace Suites Marriott Ashley Hotel
TownePlace Suites Marriott Charleston-West Ashley
TownePlace Suites Marriott Ashley
TownePlace Suites by Marriott Charleston-West Ashley Hotel
Hotel TownePlace Suites by Marriott Charleston-West Ashley
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston

TownePlace Suites by Marriott Charleston-West Ashley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with family
The rooms smelled of urine, rugs were torn, air conditioners were noisy.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was the bed was too hard for me personally, but otherwise it gets high makes on everything. Staff was especially personable and helpful
Stayed 1 night in May 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front staff was friendly and inviting. Asked why we there and really seemed to listen.
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not look like much from the outside, but on the inside, the rooms are all suites with a small kitchenette. And the staff is second to none… Especially Calvin, who was very helpful.
Stayed 4 nights in Apr 2025

4/10 Poor

Bonnie

Disliked: Staff & service, property conditions & facilities

Not up to par

Our first room had a huge tear in the rug! Unsightly and unsafe. We were there for 5 nights and our room was never cleaned. It was “refreshed “ the day before we left but the bathroom was not cleaned or the room dusted. They made the bed and changed the towels. I have stayed in other townessuites which were great. This hotel is worn and tired.
Stayed 5 nights in Apr 2025

2/10 Terrible

Hamilton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing I noticed was the overwhelming smell of moth balls. There was also random body hair on the shower walls. I tried using the “sink” in the room but the drain did not drain… I wouldn’t stay here if they gave again me a free room.
Stayed 2 nights in Apr 2025

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I’m torn in my review with this hotel. The room was somewhat cleaned. And I say somewhat because I come from a housekeeping background. It needed a good vacuum and dusting. The kitchen area like dishwasher needed to be wiped down and shined. Water left in iron which (if you know, you know) causes rust in the iron and it stained my shirt for my grandmothers 85th birthday party but luckily I wore a vest so it wasn’t seen. The check in and out staff was very friendly. Everyone that worked there greeted me in the property. The guests above us made noise for hours walking back and forth stomping. But I was too tired to complain (so that’s on me). The pull out couch was awful. Mattress stained crumbs everywhere I had to wipe it down and clean it better. And it needed to be vacuumed underneath. One of the electric panels was hanging from the wall under the desk, more of an eye sore instead of a bother. They definitely need a better rooms inspector before punching rooms that were recently checked out. The linens were clean and fresh. I had one set of towels for two people and no bed in a bag so I had to go downstairs myself and get it. Because I felt bad for front desk staff because it was crazy on the property with rude little kids running everywhere. Very accessible from restaurants to tourist attracts.
Stayed 1 night in Apr 2025

10/10 Excellent

Genaro

Stayed 2 nights in Apr 2025

4/10 Poor

Yu jin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I checked in late. There was a guest ahead of me who seemed to have an issue, and I didn’t mind waiting. However, when it was my turn, the staff member handed me the key and explained things in a very cold manner, without even a simple apology for the long wait.
Stayed 1 night in Apr 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here. We've been here before and it was just as pleasant as this time..
Stayed 1 night in Apr 2025

10/10 Excellent

Shea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed here for 3 days. Our toilet often would not flush, causing us to repair it own our own. Our comforter had blood stains on it, the couch had several stains on it with an odor. We did not receive enough toilet paper and had to request it twice. The staff was very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here twice. We like the 2 bedroom option and the hotel is in a great location.
Stayed 2 nights in Apr 2025

6/10 Okay

Claire

Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff at check in was awesome. So friendly and nice and really did an awesome job.
Stayed 1 night in Apr 2025

4/10 Poor

Condra

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is by far the roughest Town Place Suites I’ve ever stayed at. Before, I go any further, let me just say the front desk attendant “V” was amazing. She was so friendly and welcoming and went out of her way to help me get settled and she took the same care with every guest. However, she was the shining light in a dark space. The building is dirty…I took pictures of someone’s nail clippings in the hallway, carpet not looking like it had been vacuumed in a while, liquids that dripped down the walls and now dried, and surfaces inside and outside of my room that weird covered in dust or muck. My room’s door looked like someone had repeatedly tried to opened without a key. Oh, and the back door to the building was broken, as in the push bar is broken. Inside the room several fixtures were hanging off the wall. Before you ask, why did I stay, let me tell you. For the past month my husband has been waiting at MUSC for a heart transplant. I’ve been staying in other hotels , but I wanted to stay in a hotel with a kitchen so that I could cook because I was tired of eating out. Big mistake, because the dishes were so greasy I didn’t bother making dinner. At the end of the day, don’t stay here
Stayed 1 night in Apr 2025

10/10 Excellent

Dakota

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice at the front desk. Very helpful and courteous. Facility overall was in good shape but could use some updates. Easy location to find and get in and out of. We would go here again.
Stayed 1 night in Apr 2025

6/10 Okay

Shani

Travelled with family and small children
Liked: Staff & service
The staff was friendly. The rooms were nice enough for a couple nights; however the bathrooms could have been cleaner. In addition, several cars were broken into the night we stayed, so there should be more cameras or security to help alleviate things like this from occurring again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Glenda

Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Room in poor condition: paint chipping or peeling, carpets ripped or stained, very noisy ac, door did not close properly; security door on ground floor did not latch, etc. Not up to standard for Marriott.
Stayed 3 nights in Apr 2025

8/10 Good

Lily

Travelled with family
Liked: Staff & service
The front desk staff was very friendly!
Stayed 5 nights in Mar 2025