Embassy Suites by Hilton Charlotte Ayrsley

3.5 star property

Photo gallery for Embassy Suites by Hilton Charlotte Ayrsley

Lobby
Dining
Exterior
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
1917 Ayrsley Town Boulevard, Charlotte, NC, 28273
  • Topgolf
    ‪2 min drive‬
  • Charlotte Premium Outlets
    ‪4 min drive‬
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds

King, Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

King, Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

King, Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible, Jetted Tub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

King, Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Fireplace

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Charlotte

When you stay at Embassy Suites by Hilton Charlotte Ayrsley in Charlotte, you'll be near the airport, within a 15-minute drive of Carowinds Theme Park and Bank of America Stadium. .This hotel is 8.8 mi (14.2 km) from Spectrum Center and 8.4 mi (13.4 km) from Charlotte Convention Center.

What's nearby

  • Topgolf - 2 min drive - 3.3 km
  • Charlotte Premium Outlets - 4 min drive - 6.7 km
  • Carowinds Theme Park - 6 min drive - 5.6 km
  • Billy Graham Library - 8 min drive - 8.5 km
  • SouthPark Mall - 14 min drive - 13.6 km

Getting around

  • Arrowood Station - 8 min drive
  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Subway - ‬10 min walk
  • ‪Mac's Speed Shop - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk

About this property

Embassy Suites by Hilton Charlotte Ayrsley

Hotel in Charlotte with free breakfast and a fitness center
Embassy Suites by Hilton Charlotte Ayrsley offers 170 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 170 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Charlotte Ayrsley has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte/Ayrsley Hotel Charlotte
Embassy Suites Charlotte/Ayrsley Hotel
Embassy Suites Charlotte/Ayrsley Charlotte
Embassy Suites Charlotte/Ayrsley
Embassy Suites Hilton Charlotte Ayrsley Hotel
Embassy Suites Hilton Ayrsley Hotel
Embassy Suites Hilton Charlotte Ayrsley
Embassy Suites Hilton Ayrsley
Embassy Suites by Hilton Charlotte Ayrsley Hotel
Embassy Suites by Hilton Charlotte Ayrsley Charlotte
Embassy Suites by Hilton Charlotte Ayrsley Hotel Charlotte

Embassy Suites by Hilton Charlotte Ayrsley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Joy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good. Breakfast was great! The manager social would be better if there was something other than chips. The restaurant food was pricey. The parking is terrible!!! This hotel shares their parking lot with two other hotels.
Stayed 2 nights in Mar 2025

8/10 Good

Damaris

Liked: Cleanliness, amenities
Beautiful
Stayed 2 nights in Feb 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Very comfortable rooms super clean
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

The best

I would love to stay here every time I visit the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leonid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was completely satisfied
Stayed 2 nights in Mar 2025

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Hotel was clean and the sraff was very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Miguel

Stayed 1 night in Dec 2024

10/10 Excellent

Eric K Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT WEEKEND GETAWAY

Solo trip to Charlotte for the weekend!!! Hotel staff was great, room was comfy
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

TONYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Antonio, simpsonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Santo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Feb 2025

10/10 Excellent

keith

Liked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only problem I had is the managers reception I remember when they had real hot food meatballs chicken of some sort salads and pasta salad quesadillas guacamole and nachos fruit and veggies but now they just have chips and they don't refill the snack area so if you don't get there before or by 5:00 they don't replenish one thing I can say I enjoyed what's the black girl that made the omelets she has glasses and I can't remember her name but baby if you read these I love you to the Moon and back you made my morning so complete with that awesome breakfast not only was The Omelette he ain't that was tasty seasoned well she put everything in there you ask for a saute your veggies and stuff and it's just was a beautiful thing a nice melody in my mouth I really enjoyed breakfast pool was nice but for the drinks seems like bottom shelf could do name brand as much money as they make. My overall experience was great though I would go back hopefully they can work on not being so cheap for God's sake they are the embassy suites.
Stayed 2 nights in Feb 2025

4/10 Poor

Audrey

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Need a refund of one night

I checked in about 4pm for a Valentine weekend. We went out for dinner and drinks and returned about 9pm. After settling down to shower we realized there was no hot water to shower. I called the front desk and they advised we move from the 3rd floor to the 5th floor. We then packed up everything and moved to the 5th floor about 10pm. Once settling in on the 5th floor I called the front desk again related to an issue with the heat. The young lady came and said maintenance was gone for the evening and she was not sure if they had another room and if they did she would help me move this was about 11:30pm now. She tried to reset the heat with the maintenance guy instructions from the cell phone. I asked if they had an electric heat until the morning. She called back and I was upset by now and I told we will just rap up in the blankets until the next morning. About 3am I heard the heat coming on. I always stay at Embassy Suites because they are the best. This was very disappointing and I feel this one night stay should be refunded because we paid TOP dollars because it was a Valentines weekend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yancey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Daisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very inviting. Room was very spacious and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

cory

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Embassy has gotten frugal.

The internet connection was not working. The gym was under construction. The staff advised that I had to buy water for night #2 instead of providing a couple bottle of water? Is $.25 worth of water going to hurt the financials. Breakfast does not open until 6:30 AM. Those of us that work, just need a cup of coffee and a banana for the road. Working individuals cannot wait around for simple items like that. Other hotels in this area have these amenities and provide a clean room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jan 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nakeya Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great tuckaway
Stayed 2 nights in Jan 2025