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Embassy Suites by Hilton Charlotte Ayrsley

3.5 star property

Photo gallery for Embassy Suites by Hilton Charlotte Ayrsley

Lobby
Bar (on property)
Meeting facility
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
1917 Ayrsley Town Boulevard, Charlotte, NC, 28273
  • Place, Metalmorphosis
    ‪2 min drive‬
  • Place, Carowinds Theme Park
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪14 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for King, Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

King, Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite, 1 King Bed, Non Smoking

42-inch flat-screen TV with satellite channels, TV

King, Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

42-inch flat-screen TV with satellite channels, TV

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(44 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for King, Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

King, Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

King, Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

42-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Suite, Accessible, Non Smoking (Roll-in Shower)

Suite, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, Accessible, Non Smoking

42-inch flat-screen TV with satellite channels, TV

Executive Suite, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

42-inch flat-screen TV with satellite channels, TV

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

42-inch flat-screen TV with satellite channels, TV

Room, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Accessible, Jetted Tub

42-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 King Bed, Accessible, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace

42-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed, Fireplace

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception
Embassy Suites Hotel Charlotte
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.0 out of 5, Very good, 1,000 reviews
The price is NZ$245
includes taxes & fees
15 Feb - 16 Feb
Embassy Suites Hotel Charlotte

About the area

Charlotte

When you stay at Embassy Suites by Hilton Charlotte Ayrsley in Charlotte, you'll be near the airport, within a 15-minute drive of Carowinds Theme Park and Spectrum Center. .This hotel is 8.4 mi (13.5 km) from Charlotte Convention Center and 8.9 mi (14.4 km) from Bank of America Stadium.

What's nearby

  • Metalmorphosis - 2 min drive - 3.0 km
  • Carowinds Theme Park - 4 min drive - 7.5 km
  • Bank of America Stadium - 12 min drive - 19.0 km
  • Charlotte Convention Center - 13 min drive - 20.0 km
  • Spectrum Center - 14 min drive - 20.7 km

Getting around

  • Arrowood Station - 8 min drive
  • Charlotte Station - 25 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬8 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Burger King - ‬10 min walk

About this property

Embassy Suites by Hilton Charlotte Ayrsley

Hotel in Charlotte with an indoor pool and free breakfast
Embassy Suites by Hilton Charlotte Ayrsley offers 170 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 170 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Charlotte Ayrsley has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte/Ayrsley Hotel Charlotte
Embassy Suites Charlotte/Ayrsley Hotel
Embassy Suites Charlotte/Ayrsley Charlotte
Embassy Suites Charlotte/Ayrsley
Embassy Suites Hilton Charlotte Ayrsley Hotel
Embassy Suites Hilton Ayrsley Hotel
Embassy Suites Hilton Charlotte Ayrsley
Embassy Suites Hilton Ayrsley
Embassy Suites by Hilton Charlotte Ayrsley Hotel
Embassy Suites by Hilton Charlotte Ayrsley Charlotte
Embassy Suites by Hilton Charlotte Ayrsley Hotel Charlotte

Embassy Suites by Hilton Charlotte Ayrsley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1003 reviews
Rating 8 - Good. 173 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities
My room was clean and very comfortable, breakfast was real good. I will be staying at this hotel every time I come to Charlotte
Stayed 2 nights in Oct 2025

2/10 Terrible

Jolene

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I book through expedia. On check-in I was told card declined. Front desk was not hospitable about that. They called expedia only to be told I booked with a third party. Which I did not as I used the expedia app. I stood there almost two hrs before I could be checked in
Stayed 1 night in Nov 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Don

Stayed 1 night in Nov 2025

2/10 Terrible

SueAnn

Business traveller
Disliked: Staff & service, amenities
Room was not what I requested and some staff were rude!
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

maurice, Falmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar
Stayed 2 nights in Oct 2025

8/10 Good

Sharona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff were courteous, helpful, and personable. We had a couple of issues with the tv's randomly shutting off while the them. Other than than that we enjoyed our stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great customer service
Stayed 2 nights in Oct 2025

10/10 Excellent

Marc

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Everyone was very professional and helpful, rooms were clean
Stayed 3 nights in Oct 2025

10/10 Excellent

bolakale

Stayed 2 nights in Oct 2025

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the front desk staff was wonderful. The restaurant staff wasn’t quite as helpful. The cleaning crew found one of our phones left behind and called us while we were on the way home. The front desk agreed to hold it for us until we could get someone to pick it up. The biggest issue was with other guests…there was a ball tournament in town and there were kids running up and down the hallways until much later than we would have liked..no fault of the hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Lamar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall great stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sylandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, staff, breakfast, and other amenities were excellent. The only negative I continue to have with this property is the lack of handicap parking and parking overall.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacoius and well kept. I would stay again.
Stayed 2 nights in Oct 2025

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was above average except for the shower. The floor drainage was inadequate, causing the entire floor to flood. This caused a definite slipping safety hazard. Also, the placement of the shower head was poorly positioned. This only contributed to the accumulation of water throughout the bathroom.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great! You have a lot of options to choose from. The omelettes were delicious and made to order. The service workers were constantly working on moving making sure you had everything you needed. Top tier service. Great experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jimmie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison, Fort Collins

Business traveller
Liked: Cleanliness, amenities
Beautiful hotel with friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Rebekah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious and the service was excellent. The only problem was the lack of baggage carts. Need to invest in more of them. Otherwise, our stay was fantastic!
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Travelled with family, Travelled with family and small children
Liked: Amenities
Clean room and easy check in!
Stayed 1 night in Oct 2025

4/10 Poor

Tonya

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
My wife and nieces were harassed at the pool and little was done to the perpetrators.
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Stayed 4 nights in Oct 2025