Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property

Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Lobby
Exterior
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool
  • Parking available

Explore the area

View map
5400 John Q Hammons Dr, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Charlotte Motor Speedway
    ‪3 min drive‬
  • Concord Mills
    ‪3 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪29 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Premium Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

9.2 out of 10
Wonderful
(20 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

8.2 out of 10
Very good
(40 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Concord

When you stay at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa in Concord, you'll be in a shopping district, within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. .This golf resort is 5.7 mi (9.1 km) from University of North Carolina at Charlotte and 14.3 mi (23.1 km) from Spectrum Center.

What's nearby

  • Great Wolf Lodge Water Park - 15 min walk - 1.3 km
  • Hendrick Motorsports Complex - 16 min walk - 1.4 km
  • Charlotte Motor Speedway - 3 min drive - 2.0 km
  • Concord Mills - 3 min drive - 2.3 km
  • PNC Music Pavillion - 8 min drive - 9.9 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Kannapolis Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Cookout - ‬19 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪McDonald's - ‬17 min walk

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Art Deco resort with a full-service spa and a golf course
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers 308 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Concord resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include a golf course, an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 308 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming and MP3 docking stations are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. After practicing your swing on the golf course, you can enjoy other recreational amenities including an indoor pool and a steam room. Additional amenities at this Art Deco resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The resort also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Concord? This resort has 42477 square feet (3946 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free shopping centre shuttle
  • Parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (42,477 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 669 out of 1076 reviews
Rating 8 - Good. 201 out of 1076 reviews
Rating 6 - Okay. 87 out of 1076 reviews
Rating 4 - Poor. 57 out of 1076 reviews
Rating 2 - Terrible. 62 out of 1076 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elmira

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

rudolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to the race track if you are going for that and plenty of shopping and resturants close by. Evening reception and breakfast was great!
Stayed 1 night in Jun 2025

8/10 Good

Elliott

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

I was there to join a group, and the exhibition hall, meals, and room were all excellent. I would suggest a sweater or something… all public areas a very deeply air conditioned. The morning breakfasts had something for every appetite, from cold cereal to made-to-order omelets.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lydie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Danielle

Travelled with family
Liked: Staff & service
Disliked: Amenities
For one there is a daily parking fee they dont tell you about till you check in. Two the pool is small and very dirty, there was so much dirt on the walls people were scratching there name in it and the water was cloudy. Now the lobby was clean as well as the room, and one elevator doesnt run so can take some time to get one available as only leaves 2 running.
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay just very large and the way the rooms are laid out made me feel somewhat not safe. Overall the staff was extremely nice and the free breakfast was amazing
Stayed 1 night in Apr 2025

8/10 Good

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over charge for parking at the Hotel.

The Staff was very kind for the most part, we had some issues with one of the breakfast staff just being a little rude. I was surprised to get a $8.00 dollar a day parking fee as if I park in a parking lot not on the grounds of the Hotel. We were not given any warning about the charge until I got the final bill.
Stayed 2 nights in Jun 2025

8/10 Good

Alyssa

Stayed 1 night in Jun 2025

6/10 Okay

Dr. Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Property too dated. It needs a total rehab. There’s a weird smell in the building as well. Manager’s reception was poor. The buffet didn’t meet the usual embassy suites quality.
Stayed 5 nights in Jun 2025

8/10 Good

Geoffrey, Springtown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location with good amenities, only downside is the hotel is a bit tired.
Stayed 2 nights in Jun 2025

10/10 Excellent

RAYMOND

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the employees are VERY helpful. The room was so amazing and clean. Bed was very comfortable. Only downfall was the small square pillows. I would rather have a normal size pillow. But great stay !!
Stayed 1 night in Jun 2025

10/10 Excellent

Shaniqua

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint I have is elevator wait times are crazy
Stayed 1 night in Jun 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall nice place. Staff was friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for overnight on a road trip. The hotel is on convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We had a wonderful stay! Every detail & mishap on our part was taken care of by your amazing staff! Trey at the front desk was courteous, friendly, helpful & knowledgeable at check-in. Breakfast was exceptionally prepared by Mozell! She can make the most scrumptious omelet and it was so fun to watch her flip those omelets effortlessly! The room was clean & quiet! And just one notation for upper management, The Front Desk staff was always standing & pleasant, even though they were visibly fatigued. I was saddened to see when I checked out that they didn’t even have stools to sit on. Those employees are the first point of contact for your guests, please get those hardworking, delightful, gregarious staff members a stool to sit on.
Stayed 1 night in Jun 2025

10/10 Excellent

Jahdai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness and easiness of check-in. Courteous staff and ample breakfast buffet. They do need more chairs and tables at the breakfast bar
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Stayed 3 nights in Jun 2025

10/10 Excellent

Sara, Canby

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fragrant relaxing environment with kind, friendly staff.
Stayed 3 nights in May 2025

6/10 Okay

Sylvonnah

Liked: Cleanliness, amenities
Excellent breakfast buffet. Hotel room and lobby area very cold. Living area sofa and chair in need of cleaning or replacement.
Stayed 3 nights in May 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! The staff was friendly and attentive. The wide breakfast selection was a great amenity.
Stayed 2 nights in May 2025

10/10 Excellent

Tyrone

I stayed 1 night. It’s one of my favorite if not favorite places to stay whether it’s for 1 night or a weekend stay. I love staying there. The people are nice, the rooms are always clean and the breakfast is awesome. If there is a room available when I want to get away, I’m staying there. P.S. Now I just have to remember to ask if they have a golf voucher the next time I stay so I can play some golf on my next stay.
Stayed 1 night in May 2025