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Fairfield Inn & Suites by Marriott Charlotte Matthews

2.5 star property

Photo gallery for Fairfield Inn & Suites by Marriott Charlotte Matthews

Relax in style with wicker sofas, comfortable chairs, and a barbecue grill.
Guests can enjoy a convenient stay at this hotel with a covered entrance and ample parking.
Welcome to our reception area, where friendly staff are available to assist with your stay. Enjoy complimentary coffee and refreshments at our self-service station.
Relax in comfort with a large bed, two nightstands, and a cozy chair.
Relax in a spacious lobby with a central table, comfortable seating, and a cozy fireplace.

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
8540 East Independence Blvd, Charlotte, NC, 28227
  • Novant Health Matthews Medical Center
    ‪5 min drive‬
  • Bojangles' Coliseum
    ‪11 min drive‬
  • SouthPark Mall
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(82 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV, MP3 dock

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Flat-screen TV, MP3 dock

Suite, Multiple Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(72 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1009)
The price is NZ$154
for 1 room
includes taxes & fees
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About the area

Charlotte

With a stay at Fairfield Inn & Suites by Marriott Charlotte Matthews in Charlotte (East Forest), you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. .This hotel is 10 mi (16.1 km) from Bank of America Stadium and 8.5 mi (13.7 km) from SouthPark Mall.

What's nearby

  • McAlpine Creek Greenway - 3 min drive - 3.0 km
  • Novant Health Matthews Medical Center - 5 min drive - 4.6 km
  • Sportsplex at Matthews - 6 min drive - 6.6 km
  • Bojangles' Coliseum - 11 min drive - 12.3 km
  • SouthPark Mall - 16 min drive - 13.4 km

Getting around

  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬17 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Zaxby's - ‬17 min walk

About this property

Fairfield Inn & Suites by Marriott Charlotte Matthews

Hotel in Charlotte with free breakfast and a fitness center
Fairfield Inn & Suites by Marriott Charlotte Matthews offers 94 accommodations with MP3 docking stations and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 94 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a picnic area.
Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites by Marriott Charlotte Matthews. A complimentary buffet breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Charlotte Matthews
Fairfield Inn Marriott Matthews Hotel
Fairfield Inn Marriott Matthews Hotel Charlotte
Fairfield Inn Marriott Charlotte Matthews Hotel
Fairfield Inn Marriott Matthews
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn Suites by Marriott Charlotte Matthews
Fairfield Suites Charlotte Ma
Fairfield Inn Suites by Marriott Charlotte Matthews
Fairfield Inn & Suites by Marriott Charlotte Matthews Hotel
Fairfield Inn & Suites by Marriott Charlotte Matthews Charlotte

Fairfield Inn & Suites by Marriott Charlotte Matthews Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Don't believe the ratings

The ratings is a lie. The besr part of the hotel was the friendly staff. The hotel floor had a horrible odor when we first arrived, our toilet was clogged when we 1st arrived, the a/c kept going in and out no matter the temp setting, the room had spots on the ceiling and carpet. The bathroom caulking was peeling.
Stayed 1 night in May 2025

10/10 Excellent

Fredi Alberto

Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Gregory

Stayed 1 night in May 2025

10/10 Excellent

Kevin, BRONX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

8/10 Good

Shequilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Sidney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elite Front Desk Host!

Had the best experience ever with a hotel front staff in all my years of traveling. Assistant General Manager pleasant demeanor, professionalism, and top notch customer service would be nice to have all hotels. Thanks to the front desk staff…much appreciate it!!
Stayed 1 night in Apr 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Apr 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and well maintained.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

8/10 Good

Karin

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Krystal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Beds were not comfortable

Our room was clean on arrival. They did have a heated pool and gym which my family used during our stay. The pool was in the small side but my kids enjoyed it. My only area for improvement would have been with the bed and pillows. The bed was very hard which I know some people enjoy but I did not and the feather/down pillows were flat. If I visit again I’ll bring a comforter and pillows of my own.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Quang

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and easy access.
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Garlyn

Stayed 1 night in Mar 2025

6/10 Okay

Tracye

Liked: Cleanliness, staff & service, property conditions & facilities
The first night was great second night didn’t get much sleep I had to make several complaints about the noise above my head: between the persons dog and somebkdy running and jumping back and forth even my children were complaining.
Stayed 2 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, amenities
Decent mid range accommodations.
Stayed 1 night in Apr 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay if you don't mind a soft bed

This was a decent stay. My only real complaint was the soft mattresses. My granddaughter travelling with me and I both have bad backs and the soft beds just made it worse. Also, the room walls were painted a dark color, so dust really shows. You could see where they had swiped dusters, but that only accentuated the upper parts that weren't dusted. Service was great, though, and the staff was always wearing a welcoming smile.
Stayed 2 nights in Mar 2025

6/10 Okay

peice

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
bathroom not stocked
Stayed 1 night in Mar 2025