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HYATT house Charlotte/Center City

3.0 star property

Photo gallery for HYATT house Charlotte/Center City

Exterior
Bar (on property)
Premium bedding, down duvets, pillow-top beds, desk
Premium bedding, down duvets, pillow-top beds, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
435 E Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, NASCAR Hall of Fame
    ‪7 min walk‬
  • Place, Charlotte Convention Center
    ‪8 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for 1 Bedroom, King Suite

Premium bedding, down duvets, pillow-top beds, desk

1 Bedroom, King Suite

9.2 out of 10
Wonderful
(25 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(159 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(54 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible Bathtub (King)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 Bedroom, Accessible Bathtub (King)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

With a stay at HYATT house Charlotte/Center City, you'll be centrally located in Charlotte, steps from Spectrum Center and 7 minutes by foot from NASCAR Hall of Fame. .This hotel is 0.4 mi (0.6 km) from Charlotte Convention Center and 0.9 mi (1.5 km) from Bank of America Stadium.

What's nearby

  • Spectrum Center - 1 min walk - 0.1 km
  • Queen City Quarter - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 7 min walk - 0.7 km
  • Charlotte Convention Center - 8 min walk - 0.7 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • CTC - Arena Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Midnight Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬3 min walk
  • ‪The Public House - ‬5 min walk
  • ‪RedEye Diner - ‬4 min walk

About this property

HYATT house Charlotte/Center City

HYATT house Charlotte/Center City offers 163 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 163 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with digital programming provide entertainment. Partially open bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 2183 square feet (203 square meters) of space consisting of conference space and meeting rooms.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1004 out of 1610 reviews
Rating 8 - Good. 327 out of 1610 reviews
Rating 6 - Okay. 143 out of 1610 reviews
Rating 4 - Poor. 69 out of 1610 reviews
Rating 2 - Terrible. 67 out of 1610 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and nice. The air conditioner was just a little loud. Breakfast was great and so are the staff. I just hated I was forced to used valet parking and it cost $50 for 1 night and I didn’t ask for my car till we left so not extra trips were requested. Just wish I had the option for cheaper parking.
Stayed 1 night in Dec 2025

10/10 Excellent

victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for vacation or business. We stayed for 4 nights and enjoyed it very much! Front desk staff were very friendly and greeted us each time we came through the doors. Very clean and great centralized location. Would definitely stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Owen, Alexandria

Stayed 1 night in Dec 2025

4/10 Poor

Tyler

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Valet was $57 for one night. Check in was easy. The room itself was clean and smelled good. The worst thing was the ac/heater sounded like a truck it was so loud. The sink did not drain, which is gross. The pillows are too small. Probably won’t stay here again.
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Travelled with family
Liked: Amenities
Very courteous staff to welcome us at the counter. Some grime in the corners of our bathroom and an overall "wearing out " of the general state of the condition of our room. Good breakfast options and the morning staff were really hustling to make things right and to replenish food. Overall nice stay.
Stayed 1 night in Dec 2025

6/10 Okay

Kara

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The property was a little dirtier than I expected. The floor was coming apart in the elevator, and there were several patched, unpainted places in our room. The lobby smelled like weed when we returned from our event. There was dirt around the shower, and it smelled like they had sprayed to try and mask a smell .
Stayed 1 night in Dec 2025

8/10 Good

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, was not happy about the $55 dollar suprise charge to park at the hotel I had already paid for
Stayed 1 night in Dec 2025

6/10 Okay

michael

Liked: Cleanliness, staff & service
One immediately sees the long jagged crack in the lobby floor and a carpet that is very old and faded.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Only downside, they didnt have room keys upon checkin. We had yo wait until somebody was able to get some.
Stayed 1 night in Dec 2025

10/10 Excellent

Tanequa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Completely keeping them in my list for stays in Charlotte!! Staff was amazing! Food at the bar was great and the drink worth it if you don’t want to go out. Rooms stayed clean and can’t forget the beautiful view!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay there again.
Stayed 1 night in Dec 2025

2/10 Terrible

Sammy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They had us booked for a regular room and a suite, I paid for two suites. Our party was split up on different floors. Restaurant had a very limited menu. Valet system is a disaster. Rooms are outdated, mold in grout in bathrooms. I would not pay more than a hundred for a suite-which is what we stayed in. The location was near spectrum stadium-which is what we wanted. Not a great experience. Front desk was not great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Timothy

Room was very clean and all the staff were very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Quincy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was top-notch. Clean rooms, friendly staff, secure building and great drinks!
Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean room on upper floor with a skyline view. Very comfortable bed. Two downfalls, however, are the limited area to walk our dog and there were no usb charging stations in the room. Despite these minor inconveniences, I would stay there again if I ever need to return to Charlotte.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacob

Stayed 2 nights in Dec 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was hot and good, good coffee choices and hot apple cider Room was large and very well equipped Note regarding microwave, when the timer buzzes, you have to push the unlock button before pushing the open button on the door
4 minute walk to NASCAR museums
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean, modern, great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Ken

Stayed 2 nights in Nov 2025

8/10 Good

Dakisha

Stayed 1 night in Dec 2025

10/10 Excellent

Ward Bennett

Stayed 4 nights in Nov 2025

10/10 Excellent

Marie

Liked: Cleanliness, property conditions & facilities
Excellent staff-especially front desk assistance Our only issues are with Expedia not the Hyatt!!
Stayed 2 nights in Nov 2025

8/10 Good

Martha

Stayed 1 night in Dec 2025

6/10 Okay

Lydia

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 1 night in Nov 2025