See all properties
Save

Hampton Inn by Hilton Charlotte/Matthews

3.0 star property

Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Sportsplex at Matthews
    ‪6 min drive‬
  • SouthPark Mall
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Two Doubles Refrigerator Microwave Non-Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Fairfield Inn & Suites by Marriott Charlotte Matthews

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,010 reviews
The price is NZ$162
includes taxes & fees
21 Sept - 22 Sept
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Matthews

With a stay at Hampton Inn by Hilton Charlotte/Matthews in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. .This hotel is 11 mi (17.7 km) from Bank of America Stadium and 9.4 mi (15.2 km) from SouthPark Mall.

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 2.3 km
  • Sportsplex at Matthews - 6 min drive - 5.6 km
  • Bojangles' Coliseum - 13 min drive - 14.6 km
  • Spectrum Center - 18 min drive - 20.3 km
  • SouthPark Mall - 18 min drive - 15.1 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬11 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Miki's Restaurant - ‬20 min walk

About this property

Hampton Inn by Hilton Charlotte/Matthews

Hotel in Matthews with free breakfast and a fitness center
Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 91 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Matthews? This hotel has 1119 square feet (104 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,119 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Reviews

Hampton Inn by Hilton Charlotte/Matthews Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 272 out of 667 reviews
Rating 8 - Good. 201 out of 667 reviews
Rating 6 - Okay. 93 out of 667 reviews
Rating 4 - Poor. 54 out of 667 reviews
Rating 2 - Terrible. 47 out of 667 reviews

Reviews

8/10 Good

scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and quiet hotel
Stayed 2 nights in Jun 2025

4/10 Poor

Charles

Disliked: Cleanliness, property conditions & facilities
THis is a very old property that is bad need of a full renovation - it smelled musty -the bathroom was "beaten up" - and rough. The breakfast area was marginal, too - as was the breakfast - the only redeeming quality -was the price - which was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness
Ease to food and quiet, unexpected charge to park my car on a prebooked stay.
Stayed 1 night in Jun 2025

6/10 Okay

Kristan

A few pros: The staff was very friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Nothing outstanding
Stayed 2 nights in May 2025

8/10 Good

Clyde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine basic hotel. Staff friendly and efficient.
Stayed 2 nights in May 2025

8/10 Good

GARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great. Down side there is No Exhaust fans in the bath rooms to suck out the stink after you go to the bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Erica

Stayed 2 nights in Apr 2025

8/10 Good

Galen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a mistake on my reservation, but the General Manager Jamel did an excellent job of getting it straightened out with Expedia. He certainly went the extra mile. That is great customer service!
Stayed 1 night in Apr 2025

8/10 Good

Randall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Business traveller
Liked: Staff & service, property conditions & facilities
The area around the hotel was fine, it was close to Downtown Matthews. The hotel was easy to check-in to using the Hilton App. The room had ripped carpet right in front of the entry door. Possible tripping hazard for those using a walking assistance device. The room had an odor consistent with something being wet and souring. Since I was traveling alone, it did not bother me to the point to request a different room. Though I would have if my spouse had been with me. I most likely will not stay at this location or chain again. I usually stay at other Hilton properties (Double-Tree or Embassy Suites) with a much better experience. Based on this stay, I would not reommend this place to a friend.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

I enjoyed the clean room
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Staff & service
Property seemed older and furniture and colors were def old style.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very close to food options and not far from downtown
Stayed 2 nights in Feb 2025

8/10 Good

Katherine

Travelled with family
Liked: Staff & service, property conditions & facilities
Both check in and check out people were so helpful and polite.
Stayed 4 nights in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Raelene

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This site was close to where I needed to be for my class. This property looks like they are doing repairs from a water leak problem in the bathrooms. They did not take out my trash from my room, but I guess I was to ask for that. I am surprised as when I worked for the Hampton Inn that was my job. I was told to take out the trash, make the bed, and wipe down the bathroom. I did not get that service.
Stayed 2 nights in Feb 2025

4/10 Poor

Peggy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a clean hotel. No security on staff to control disturbances from other guests. We experienced loud continuous barking dogs, another guest playing loud music, all of this and a filthy room after driving 8 hours from PA to attend my mother's funeral!
Stayed 1 night in Feb 2025

2/10 Terrible

Peggy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Donald

Liked: Amenities
Dirty, blood on the sheets
Stayed 1 night in Feb 2025

10/10 Excellent

Don

Stayed 2 nights in Feb 2025

10/10 Excellent

Dannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Spacious room. Clean. Comfortable bed and pillows!
Stayed 1 night in Jan 2025