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Hilton Garden Inn Charlotte/Ayrsley

3.0 star property

Photo gallery for Hilton Garden Inn Charlotte/Ayrsley

Lobby
Indoor pool
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available

Explore the area

View map
1920 Ayrsley Town Blvd, Charlotte, NC, 28273
  • Topgolf
    ‪2 min drive‬
  • Charlotte Premium Outlets
    ‪4 min drive‬
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution two queen bed room

In-room safe, desk, laptop workspace, iron/ironing board

Evolution two queen bed room

8.6 out of 10
Excellent
(7 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Jr Ste Evolution Room

Non-Smoking | Living area

1 King Jr Ste Evolution Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed | Living area

One Bedroom Suite, One King Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Bathroom

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Evolution one king room

In-room safe, desk, laptop workspace, iron/ironing board

Evolution one king room

8.8 out of 10
Excellent
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte

When you stay at Hilton Garden Inn Charlotte/Ayrsley in Charlotte, you'll be in a shopping district, within a 10-minute drive of Charlotte Premium Outlets and Billy Graham Library. .This hotel is 5.8 mi (9.3 km) from Carowinds Theme Park and 8.3 mi (13.3 km) from Charlotte Convention Center.

What's nearby

  • Topgolf - 2 min drive - 3.3 km
  • Charlotte Premium Outlets - 4 min drive - 6.7 km
  • Carowinds Theme Park - 6 min drive - 5.6 km
  • Billy Graham Library - 8 min drive - 8.5 km
  • SouthPark Mall - 14 min drive - 13.6 km

Getting around

  • Arrowood Station - 8 min drive
  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬6 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪Ayrsley Grand Cinema - ‬3 min walk

About this property

Hilton Garden Inn Charlotte/Ayrsley

Hotel in Charlotte with a 24-hour fitness center and a 24-hour front desk
Hilton Garden Inn Charlotte/Ayrsley offers 120 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Stop by the hotel's restaurant, Great American Grill, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Charlotte? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Great American Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte/Ayrsley
Hilton Garden Inn Hotel Charlotte/Ayrsley
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte
Hilton Garden Inn Charlotte/Ayrsley Hotel
Hilton Garden Inn Charlotte/Ayrsley Charlotte
Hilton Garn CharlotteAyrsley
Hilton Charlotte Ayrsley
Hilton Garden Inn Charlotte/Ayrsley Hotel
Hilton Garden Inn Charlotte/Ayrsley Charlotte
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte

Reviews

Hilton Garden Inn Charlotte/Ayrsley Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 572 out of 1004 reviews
Rating 8 - Good. 263 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

Reviews

10/10 Excellent

Charlayne E

Liked: Cleanliness, staff & service, property conditions & facilities
Property and surrounding area was very nice.
Stayed 1 night in Jun 2025

8/10 Good

Charlayne E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean property, the Service at the desk was top notch.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bruce, Trenton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 1 night in Jun 2025

8/10 Good

TRACEY

Stayed 2 nights in Jun 2025

10/10 Excellent

christopher

Stayed 2 nights in May 2025

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Room comfort
We got put in a handicap room the bed was hard as a rock the shower sprayed everywhere this was the worst night stay I would not recommend to anyone!!
Stayed 1 night in Jun 2025

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and a safe area ❤️
Stayed 2 nights in Jun 2025

10/10 Excellent

Ebenezer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Pearl

Travelled with family
Liked: Property conditions & facilities, room comfort
My stay was good the lady who checked me in was excellent however the next day I did not receive a receipt when I checked out So I called the hotel to get emailed a receipt the person who answered the phone tried to tell me i did not stay there on tohse dates and would not email my receipt so i had to report her to corporate and they emailed my receipt
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

RaChelle

I am writing to formally express my deep dissatisfaction with the sanitary conditions and overall experience during my recent stay at your hotel from June 6, 2025 to June 8, 2025. I want to first acknowledge the professionalism and warm presence of the front desk staff who identified as Day. She was exceptional from her delivery, attempt to rectify the matter and allowed me to feel as if my needs were heard and would be addressed. No complaints in that area whatsoever. My fiancé and I are business owners and would desire our employees to model the customer service we experienced in our interaction with her. Unfortunately, the condition of the rooms and public facilities was far below acceptable standards and caused significant discomfort for my fiancé and I who were in town from a five hour trip to celebrate his birthday. Charlotte is an area we frequent however this hotel was recommended to us. Upon entering the assigned room, I found what appeared to be feces or blood stains on the sheets. The floor and walls were stained, adding to the unclean environment. Additionally, the bathtub was cloggee making use difficult. Furthermore, the lobby bathroom was in a disheveled state. When I used the restroom at approximately 7:15 pm on Friday, I observed waste in the toilet in stall 1, and a tissue with red residue placed directly on the toilet paper roll in stall 3. Out of 5 or 6 stalls, 2 were some what clean. When I returned to use the restroom again at 8:42am on Saturday, t
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Very clean definitely 5 stars
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and updated. Wonderful property! Tyasia , the front desk clerk who checked us in, is wonderful and greeted us each time we passed by the front desk. She needs to be rewarded for excellence beyond reproach. I traveled for 45 years in my career all over North and South America weekly and she ranks in the top 1% of any customer service I ever received.
Stayed 3 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in May 2025

2/10 Terrible

Unique

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
So there was a $150 security deposit upon showing to check in that I was never aware of before hand when I booked online and called right after booking to ensure it went through fully and to get my confirmation number so that was not great. In the room the bling was broken inside as well as both side wall lamps and I had to take pictures and report that right away so they wouldn’t blame us. The water pressure was very bad and the bed was hard and squeaky. The breakfast was ok but I stayed 4 days and only ate it once because it wasn’t worth $17 which online it claims it’s only a $10 breakfast bar. I wouldn’t come back I did enjoy the pool but it was wayyy smaller in person than in the pictures. Hilton can do better
Stayed 3 nights in May 2025

8/10 Good

Kesha

Stayed 2 nights in May 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gaston

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location. There are restaurants nearby. The place was clean and in very good condition. The breakfast was good and they bring you your drinks to the table so you don't have to make multiple trips to the breakfast buffet when your hands are full.
Stayed 1 night in Mar 2025

10/10 Excellent

Shields

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel
Stayed 3 nights in May 2025

10/10 Excellent

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kristy

Stayed 2 nights in Mar 2025

10/10 Excellent

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 1 night in May 2025