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voco Laguna Hills by IHG

3.0 star property

Photo gallery for voco Laguna Hills by IHG

Exterior
Property video
Exterior
Outdoor pool, free pool cabanas, pool umbrellas
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Place, Burke Williams Day Spa Mission Viejo
    ‪3 min drive‬
  • Place, Regal Edwards Kaleidoscope
    ‪3 min drive‬
  • Place, The Shops at Mission Viejo
    ‪3 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area, Powder Room)

Suite, 1 King Bed (Living Area, Powder Room)

Suite, 1 King Bed (Living Area, Powder Room)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Roll-in Shower (Communications, Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Roll-in Shower (Communications, Mobility Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower (Communications, Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Transfer Shower (Communications, Mobility Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

7.4 out of 10
Good
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

Laguna Hills

Located in Laguna Hills, voco Laguna Hills by IHG is within a 15-minute drive of Mission San Juan Capistrano and Orange County Great Park. .This hotel is 11.6 mi (18.7 km) from Dana Point Harbor and 14.6 mi (23.5 km) from South Coast Plaza.

What's nearby

  • Burke Williams Day Spa Mission Viejo - 3 min drive - 4.5 km
  • Regal Edwards Kaleidoscope - 3 min drive - 4.5 km
  • The Shops at Mission Viejo - 3 min drive - 4.9 km
  • Saddleback College - 5 min drive - 6.0 km
  • Mission Hospital - Mission Viejo - 5 min drive - 4.8 km

Getting around

  • Laguna Niguel Station - 10 min drive
  • John Wayne Airport (SNA) - 25 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Taco Stand - ‬3 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Natraj Cuisine of India - ‬4 min drive

About this property

voco Laguna Hills by IHG

Voco Laguna Hills by IHG offers 148 accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 148 guestrooms featuring refrigerators and espresso makers. Your pillowtop bed comes with premium bedding. 55-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have hair dryers and bathrobes.
Enjoy recreational amenities such as an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Raven, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Laguna Hills? This hotel has 11000 square feet (1022 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Raven - This café serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Raven

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • Streaming services

Food and drink

  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Uncovered self parking fee: USD 18 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel
voco Laguna Hills Hotel
voco The Hills Hotel by IHG
voco Laguna Hills Laguna Hills
voco Laguna Hills an IHG hotel
voco The Hills Hotel an IHG Hotel

voco Laguna Hills by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 86 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Ann

Stayed 1 night in Jan 2026

8/10 Good

Helen

Stayed 2 nights in Jan 2026

8/10 Good

Michael

Stayed 1 night in Jan 2026

6/10 Okay

Juliet

Travelled with partner
Liked: Cleanliness
The staff was nice, and we liked the room but the elevator looked like it needed attention, and there was no one to help with our luggage.
Stayed 1 night in Jan 2026

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
Sufficient
Stayed 1 night in Dec 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Did not try the breakfast
Stayed 8 nights in Dec 2025

10/10 Excellent

Selena

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Best thing was the staff, specially the receptionist. I’ve been to multiple hotels and this one has the best staff by far I would say
Stayed 1 night in Dec 2025

10/10 Excellent

Sharleen

Stayed 1 night in Jan 2026

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
IHG tried to make this older property into something that it isn't. The location is a freeway offramp. Overnight parking is $15 a day, and no more free breakfast. The staff was friendly and helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Silvia

Stayed 1 night in Dec 2025

4/10 Poor

Hugh, Austin

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures always look nice, remember this for everything you see when booking. You just need to look at the decor, components like sink, faucet style etc and know which era it is coming from. This property is old and the room we stayed in had a slow water leak you only can feel it with your bare feet. We accidentally discovered it. The toilet handle broke and won't flush. It's late st night so we deal with it in the morning. The front desk personnel during the swing and early morning shift are all terrible at customer service, especially the one early morning. He doesn't believe in a tiny bit of grind.
Stayed 2 nights in Dec 2025

2/10 Terrible

Fernando

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dear Hotel Management, I am writing to formally lodge a complaint regarding multiple serious issues experienced during my recent stay at your property. The overall condition, service quality, and handling of concerns fell well below acceptable hospitality standards. The beds were unacceptably small, the breakfast was of poor quality, and the room was inadequately cleaned. Upon arrival, the television was not functioning, and I was required to call the front desk several times before assistance was provided. The following day, I again had to contact staff simply to have the beds made. Additionally, breakfast service in the restaurant was excessively slow and poorly managed. More concerning was a safety incident that occurred on your premises. I fell while exiting the bar area. Despite this, no staff member showed concern, offered assistance, or followed any apparent safety or incident-response protocol. This lack of response is unacceptable and raises serious concerns regarding guest safety and staff training. I am also disputing an improper charge placed on my account. The only bottle of water provided in the room was warm, so I placed it in the refrigerator. When I later removed it and attempted to open it, the cap broke. I was charged for this and informed that the bottle was not meant to be refrigerated. At no point was there signage, written notice, or verbal instruction indicating such a restriction. Charging a guest under these circumstances is unreasonable and unjust
Stayed 2 nights in Dec 2025

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast very good, they charge for overnight parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Georgia

Stayed 1 night in Dec 2025

10/10 Excellent

Dave

Stayed 1 night in Dec 2025

10/10 Excellent

Brock

Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

10/10 Excellent

carlos

Stayed 1 night in Dec 2025

6/10 Okay

Corey

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The facility was in much worse condition then I expected. It looked nice pulling up but it was really a 2 star hotel at best masked with some pretty features. Also, there was a Christmas party that night and the neighbors were awfully loud. Overall, it was not a great experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

2/10 Terrible

Krystina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Alicia

Stayed 7 nights in Nov 2025