voco Laguna Hills by IHG

3.0 star property

Photo gallery for voco Laguna Hills by IHG

Front of property
Standard Room, 1 King Bed
Property amenity
Suite, 1 King Bed (Living Area)
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Hot tub

Explore the area

Map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Marguerite Aquatic Complex
    ‪4 min drive‬
  • Saddleback College
    ‪4 min drive‬
  • Irvine Spectrum Center
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪16 min drive‬

Room options

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Living Area Powder Room)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Living Area)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Laguna Hills

Located in Laguna Hills, voco Laguna Hills by IHG is within a 10-minute drive of Irvine Spectrum Center and Mission San Juan Capistrano. .This hotel is 10.1 mi (16.2 km) from Orange County Great Park and 11.6 mi (18.7 km) from Dana Point Harbor.

What's nearby

  • Saddleback Memorial Medical Center - 3 min drive - 3.7 km
  • Mission Hospital - Mission Viejo - 4 min drive - 4.8 km
  • Marguerite Aquatic Complex - 4 min drive - 3.4 km
  • Saddleback College - 4 min drive - 5.6 km
  • Irvine Spectrum Center - 7 min drive - 10.4 km

Getting around

  • Laguna Niguel Station - 10 min drive
  • John Wayne Airport (SNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Del Taco - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Natraj Cuisine of India - ‬4 min drive
  • ‪Wendy's - ‬3 min drive

About this property

voco Laguna Hills by IHG

Hotel with a rooftop terrace, in the vicinity of Irvine Spectrum Center
Voco Laguna Hills by IHG offers 148 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 148 guestrooms featuring refrigerators and plasma televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes.
Enjoy recreational amenities such as an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Laguna Hills? This hotel has 11000 square feet (1022 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Voco Laguna Hills by IHG has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Farsi, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel
voco Laguna Hills Hotel
voco The Hills Hotel by IHG
voco Laguna Hills Laguna Hills
voco Laguna Hills an IHG hotel
voco The Hills Hotel an IHG Hotel

voco Laguna Hills by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1004 reviews
Rating 8 - Good. 266 out of 1004 reviews
Rating 6 - Okay. 152 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 87 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

8/10 Good

Levy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t liked they gave me 2 double I did not get it.bed I did request a 2 Queen size bed but
Stayed 2 nights in Mar 2025

6/10 Okay

Mia

Travelled with partner
Liked: Amenities
Bathroom was decently cleaned, but the drain was clogged so the shower overflowed multiple times. Wasn’t able to get through one 5-8 minute shower with out the bottom filling.
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome can’t wait to stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Feb 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is good but I always have nit-picky issues here. This time it was: TV had to be fixed by mtce twice, WiFi is flaky, the parking lot was being re-paved which was inconvenient. Also, there’s a new, daily $15 parking fee. There’s nowhere else to park so customers are forced to pay it. I don’t know if this is an Orange County or State of CA mandate. I’m going to check other hotels in the area. The Staff goes out of their way to accommodate, so plus points for their efforts. I’m pretty demanding and I know it.
Stayed 5 nights in Feb 2025

2/10 Terrible

Alex

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Read their policy they are thiefe how do you spell

I booked two days there with an Apple Pay and they had no problem with it. I accidentally booked another day and I’m trying to cancel it and now they want $100 deposit they won’t give me my money back and I booked it at 8 o’clock this morning and I tried to cancel and on their policy it says before 6 PM so please read their policy
Stayed 2 nights in Feb 2025

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Cindy, San Francisco

Liked: Cleanliness, staff & service
The room was fine…until it wasn’t. I was gone overnight and returned late the next evening to find that someone had entered in my absence to use the toilet. When the toilet proved to be stopped up, the desk person could not even provide a plunger. Finally he offered to move me to a different room, without assistance. With a bad leg and back, I had to pack up and move myself to a different room. The next day I was given a breakfast voucher for my remaining 4 days.
Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jovan gave us outstanding customer service! He went above and beyond to help us!
Stayed 2 nights in Feb 2025

2/10 Terrible

Delfina

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Alan C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the expresso coffee machine, comfortable bed, and awesome breakfast buffet!!
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2025

8/10 Good

Taylor

Travelled with family
Liked: Staff & service
Room was slightly unclean but so far my check in was great!
Stayed 1 night in Feb 2025

8/10 Good

Debera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property grounds were beautiful and room were very clean. The doors are very heavy the neighboring guest kept slamming the door so it wasn’t quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Levy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent and I have no problem. Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Levy

Travelled with group
Clean and high end place
Stayed 1 night in Feb 2025

10/10 Excellent

Md Nur

Stayed 1 night in Feb 2025

8/10 Good

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and out and easy parking. Only downside is they charge for parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Riley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have always loved staying here. Thank you so much.
Stayed 1 night in Jan 2025

10/10 Excellent

Toshio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025