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Holiday Inn Express & Suites Charlotte North by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Charlotte North by IHG

Exterior
Exterior
Indoor pool
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7230 Smith Corners Blvd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪12 min walk‬
  • Place, Spectrum Center
    ‪11 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

With a stay at Holiday Inn Express & Suites Charlotte North by IHG in Charlotte (North Lake), you'll be within a 15-minute drive of Spectrum Center and Lake Norman. .This hotel is 7.7 mi (12.4 km) from University of North Carolina at Charlotte and 9.8 mi (15.8 km) from Bank of America Stadium.

What's nearby

  • Northlake Mall - 12 min walk - 1.0 km
  • Charlotte Motor Speedway - 11 min drive - 19.8 km
  • Bank of America Stadium - 11 min drive - 18.6 km
  • Spectrum Center - 11 min drive - 18.5 km
  • University of North Carolina at Charlotte - 11 min drive - 19.1 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Dunkin' - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Crab - ‬16 min walk

About this property

Holiday Inn Express & Suites Charlotte North by IHG

Suburban hotel with a 24-hour fitness center and an indoor pool
Holiday Inn Express & Suites Charlotte North by IHG offers 82 accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and shopping on site.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 1400 square feet (130 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,400 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 27 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte North
Holiday Inn Express Hotel Charlotte North
Holiday Inn Express Charlotte North Hotel
Holiday Inn Express Suites Charlotte North
Holiday Inn Express Charlotte
Holiday Inn Express Suites Charlotte North
Holiday Inn Express Suites Charlotte North by IHG
Holiday Inn Express Suites Charlotte North an IHG Hotel
Holiday Inn Express & Suites Charlotte North by IHG Hotel
Holiday Inn Express & Suites Charlotte North by IHG Charlotte

Holiday Inn Express & Suites Charlotte North by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 553 out of 775 reviews
Rating 8 - Good. 161 out of 775 reviews
Rating 6 - Okay. 29 out of 775 reviews
Rating 4 - Poor. 12 out of 775 reviews
Rating 2 - Terrible. 20 out of 775 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless! Staff super nice and accommodating.
Stayed 2 nights in Nov 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seating is the worse ever, very short soft chairs in the dining area. This maybe a new normal, but I don’t think I have ever experience an unmanned reception desk. We had to wait for clerk when checking in was very friendly for checking in. But during our two day stay it was unmanned every time we came in and left. During breakfast people were waiting to check out again clerk was in back room unable to see the desk.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robbin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the customer service was next to none. Everyone was professional and polite.
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff kept my room clean and Crystal was very helpful at the front desk.
Stayed 3 nights in Oct 2025

10/10 Excellent

Grant

Stayed 1 night in Nov 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Cgrystal was very nice and took care of us. Clean room. Heat wasnt and the lady that relieved Chrystal took care of it. Only thing to comment on is that the desk chastity is tired and needs to go.
Stayed 1 night in Nov 2025

10/10 Excellent

Lorenzo

Stayed 1 night in Nov 2025

2/10 Terrible

Lydia

We didn’t stay here. We were coming in for a concert and the artist rescheduled the night before we were supposed to arrive. Hotels.com contacted the hotel to see if it was possible to reschedule the date or avoid the penalty. The hotel staff said no. I understand the rules, but I also believe in good customer service. This was
Stayed 1 night in Oct 2025

10/10 Excellent

Lyudmila

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, parking lot well lit and had security cameras. Breakfast was ok, regular hotel breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Giacomo

Travelled with family
Liked: Cleanliness, amenities
Clean room, friendly staff and great amenities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of our stay was wonderful
Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

Chrysoula

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking area was well lite. breakfast was well prepared
Stayed 2 nights in Oct 2025

6/10 Okay

Ana

Stayed 4 nights in Oct 2025

6/10 Okay

Hope

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

sonja

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff were exceptional. She was kind and courteous. We really appreciated all she did to make our stay fantastic.
Stayed 1 night in Sep 2025

4/10 Poor

Butch

Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Sep 2025

10/10 Excellent

Jamario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place and quiet close to UNCC campus
Stayed 1 night in Sep 2025

2/10 Terrible

Dale

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel

awful.....
Stayed 3 nights in Aug 2025