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Holiday Inn Express & Suites Charlotte North by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Charlotte North by IHG

Free daily buffet breakfast
Point of interest
Suite, 2 Queen Beds
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

View map
7230 Smith Corners Blvd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪16 min walk‬
  • Place, Concord Mills
    ‪12 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Drury Inn & Suites Charlotte Northlake
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,054 reviews
The price is NZ$205
includes taxes & fees
9 Nov - 10 Nov
Drury Inn & Suites Charlotte Northlake

About the area

Charlotte

With a stay at Holiday Inn Express & Suites Charlotte North by IHG in Charlotte (North Lake), you'll be within a 15-minute drive of University of North Carolina at Charlotte and Spectrum Center. .This hotel is 9.8 mi (15.7 km) from Lake Norman and 9.8 mi (15.8 km) from Bank of America Stadium.

What's nearby

  • Northlake Mall - 16 min walk - 1.4 km
  • Concord Mills - 12 min drive - 15.5 km
  • University of North Carolina at Charlotte - 12 min drive - 14.0 km
  • Bank of America Stadium - 13 min drive - 18.6 km
  • Spectrum Center - 13 min drive - 18.5 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬19 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Red Crab - ‬16 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Hickory Tavern - ‬12 min walk

About this property

Holiday Inn Express & Suites Charlotte North by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Charlotte North by IHG offers 82 accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and shopping on site.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 1800 square feet (167 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,800 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM

Renovations and closures

The property will be renovating from October 27 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte North
Holiday Inn Express Hotel Charlotte North
Holiday Inn Express Charlotte North Hotel
Holiday Inn Express Suites Charlotte North
Holiday Inn Express Charlotte
Holiday Inn Express Suites Charlotte North
Holiday Inn Express Suites Charlotte North by IHG
Holiday Inn Express Suites Charlotte North an IHG Hotel
Holiday Inn Express & Suites Charlotte North by IHG Hotel
Holiday Inn Express & Suites Charlotte North by IHG Charlotte

Reviews

Holiday Inn Express & Suites Charlotte North by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 533 out of 747 reviews
Rating 8 - Good. 157 out of 747 reviews
Rating 6 - Okay. 27 out of 747 reviews
Rating 4 - Poor. 12 out of 747 reviews
Rating 2 - Terrible. 18 out of 747 reviews

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Shatoriya

Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Jul 2025

8/10 Good

Marquise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

The check in/out process was seamless. However, we decided to extend our stay by a day which required us to checkout and in again. Was told it was due to the fact that we used a third party for our reservation. The food was ok. Minimum options available. Would have liked more. The bread was hard each day, the ‘freshly made’ pancakes were hard too. Not sure if it was due to the ingredient ratio or the machine used. The kitchen staff spoke little English, so there were times they seemed harsh and annoyed in their interactions. No comment on housekeeping since we kept or DND sign up but received extra towels when requested. Did not use hotel transportation. No issues with internet connection. Beds were comfortable. Room was spacious and relatively clean. Lobby was always clean and quiet even during the weekend breakfast which included a large crowd.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked 2 rooms. They were a room apart on same floor which was fine but odd to not just give us 2 rooms next door to each other
Stayed 1 night in Jul 2025

8/10 Good

Hammie

Stayed 1 night in Jul 2025

10/10 Excellent

Mawrin V

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Good breakfast! Staff were friendly when we checked in at 4am! Would stay here again!
Stayed 3 nights in Jul 2025

6/10 Okay

Chianti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Portia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient ro shopping, convenient stores and restaurants. Lobby is nice. Breakfast was good. Room was clean and bed was comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

Great staff, very friendly. Room was clean and comfortable. Would definitely stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Allen

Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay! I can always count on our stay to be great.
Stayed 5 nights in Jun 2025

8/10 Good

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: -Front desk staff was very nice and helpful -Beautiful lobby. -Small gym, but good equipment and well maintained. -Same with pool... small, but serviceable for the kiddos. -Easy, plentiful parking. -Spacious, comfortable room with nice furnishings, comfy bed, and two USB ports for charging. -In terms of food quality, breakfast was really solid Needs Improvement: -If a hotel switches to soap/shampoo/conditioner dispensers in the shower, they MUST make sure they are working at ALL times. Out soap dispenser was broken. -They need to replace the woman they have doing breakfast and change their hours so they open at 6:AM instead of 7:AM. They literally keep it roped off until 7:AM, and on Saturday, the woman wasn't even ready at 7:AM. But I had to get my kids to their sports tournament. She would not let me grab some stuff to go at 6:55 AM, and then barked at me when I crossed the rope to grab some cinnamon buns to go at precisely 7:AM. When we got back at 12:30 PM, she was there cleaning up and I asked if I could have three little milk containers for the kids because the fridge was still locked at 7:AM, and she said "No. Closed." We went down the next day at 7:15 AM, and it was open but she was still not finished and setting up. Not the kind of person you want running the breakfast operation.
Stayed 2 nights in Jun 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and well kept. We were able to check in and out with ease. The best part of our stay was Crystal at the front desk. She was SO helpful and kind with anything we needed and she was very personable. She was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Jamile

Stayed 1 night in May 2025

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Katie

Stayed 1 night in May 2025

10/10 Excellent

Matt

Stayed 2 nights in May 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 2 nights in Apr 2025