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Holiday Inn Express & Suites Charlotte North by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Charlotte North by IHG

Exterior
Point of interest
Exterior
Exterior
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7230 Smith Corners Blvd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪12 min walk‬
  • Place, Bank of America Stadium
    ‪11 min drive‬
  • Place, Spectrum Center
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility, Roll Shwr)

  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

With a stay at Holiday Inn Express & Suites Charlotte North by IHG in Charlotte (North Lake), you'll be within a 15-minute drive of Spectrum Center and Lake Norman. .This hotel is 7.7 mi (12.4 km) from University of North Carolina at Charlotte and 9.8 mi (15.8 km) from Bank of America Stadium.

What's nearby

  • Northlake Mall - 12 min walk - 1.0 km
  • Bank of America Stadium - 11 min drive - 18.6 km
  • Spectrum Center - 11 min drive - 18.5 km
  • Charlotte Convention Center - 11 min drive - 18.9 km
  • University of North Carolina at Charlotte - 11 min drive - 19.1 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Dunkin' - ‬13 min walk
  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬19 min walk
  • ‪Red Crab - ‬16 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Jack in the Box - ‬5 min walk

About this property

Holiday Inn Express & Suites Charlotte North by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Charlotte North by IHG offers 82 accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and shopping on site.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 1800 square feet (167 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,800 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 27 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte North
Holiday Inn Express Hotel Charlotte North
Holiday Inn Express Charlotte North Hotel
Holiday Inn Express Suites Charlotte North
Holiday Inn Express Charlotte
Holiday Inn Express Suites Charlotte North
Holiday Inn Express Suites Charlotte North by IHG
Holiday Inn Express Suites Charlotte North an IHG Hotel
Holiday Inn Express & Suites Charlotte North by IHG Hotel
Holiday Inn Express & Suites Charlotte North by IHG Charlotte

Holiday Inn Express & Suites Charlotte North by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 543 out of 761 reviews
Rating 8 - Good. 160 out of 761 reviews
Rating 6 - Okay. 27 out of 761 reviews
Rating 4 - Poor. 12 out of 761 reviews
Rating 2 - Terrible. 19 out of 761 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Stayed 2 nights in Sep 2025

10/10 Excellent

Jamario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place and quiet close to UNCC campus
Stayed 1 night in Sep 2025

2/10 Terrible

Dale

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel

awful.....
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities
Very professional
Stayed 1 night in Aug 2025

10/10 Excellent

Robbin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Robbin’s review

Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice staff. Breakfast was good also …
Stayed 1 night in Aug 2025

10/10 Excellent

johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, quiet area and breakfast was awesome! Ive stayed at many hotels and I have zero gripes about staying here.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Zahid

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Travelled with group
Really nice lobby and building vibe
Stayed 1 night in Aug 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jul 2025

10/10 Excellent

JANET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Raymond

In need of an update—things quiet worn.
Stayed 1 night in Aug 2025

2/10 Terrible

Erin

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Shatoriya

Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Jul 2025

8/10 Good

Marquise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

The check in/out process was seamless. However, we decided to extend our stay by a day which required us to checkout and in again. Was told it was due to the fact that we used a third party for our reservation. The food was ok. Minimum options available. Would have liked more. The bread was hard each day, the ‘freshly made’ pancakes were hard too. Not sure if it was due to the ingredient ratio or the machine used. The kitchen staff spoke little English, so there were times they seemed harsh and annoyed in their interactions. No comment on housekeeping since we kept or DND sign up but received extra towels when requested. Did not use hotel transportation. No issues with internet connection. Beds were comfortable. Room was spacious and relatively clean. Lobby was always clean and quiet even during the weekend breakfast which included a large crowd.
Stayed 2 nights in Jul 2025