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JW Marriott Charlotte

4.5 star property

Photo gallery for JW Marriott Charlotte

Outdoor pool
Rooftop bar, poolside views, open daily
View from property
Property amenity
LED TV, iPod dock, first-run films

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View map
600 S College St, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪3 min walk‬
  • Bank of America Stadium
    ‪6 min walk‬
  • Spectrum Center
    ‪10 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

9.6 out of 10
Exceptional
(65 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Room, 1 King Bed with Sofa bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Concierge Level Room, 1 King Bed with Sofa bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Concierge Level Suite, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

With a stay at JW Marriott Charlotte, you'll be centrally located in Charlotte, steps from Charlotte Convention Center and within a 10-minute walk of Queen City Quarter. .This luxury hotel is 0.3 mi (0.5 km) from NASCAR Hall of Fame and 0.4 mi (0.6 km) from Bank of America Stadium.

What's nearby

  • Charlotte Convention Center - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 5 min walk - 0.4 km
  • Bank of America Stadium - 6 min walk - 0.6 km
  • Queen City Quarter - 8 min walk - 0.7 km
  • Spectrum Center - 10 min walk - 0.9 km

Getting around

  • Stonewall Station - 2 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • ‪Amélie’s French Bakery - Uptown - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Dean's Italian Steakhouse - ‬1 min walk
  • ‪Einstein Bros. Bagels - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min walk

About this property

JW Marriott Charlotte

Art Deco hotel with 2 restaurants and a full-service spa
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and safes. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 381 air-conditioned rooms featuring iPod docking stations and LED televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Dean's Italian Steakhouse, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Dean's Italian Steakhouse - This steakhouse serves breakfast, lunch, and dinner.
Caroline's Oyster Bar - Onsite seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge - This rooftop bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • IPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 708 out of 891 reviews
Rating 8 - Good. 93 out of 891 reviews
Rating 6 - Okay. 51 out of 891 reviews
Rating 4 - Poor. 15 out of 891 reviews
Rating 2 - Terrible. 24 out of 891 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool deck was nice! Bed was comfortable. Room was quiet. Club access was convenient. Location felt safe. I would stay here again and would recommend. Staff was friendly.
Stayed 3 nights in Jun 2025

8/10 Good

aubrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No computer room to print airline boarding passes was a BIG NO NO FOR ME
Stayed 2 nights in Jun 2025

10/10 Excellent

Iris

Liked: Cleanliness, amenities
Great
Stayed 1 night in May 2025

10/10 Excellent

Austin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There’s nowhere to fill up a water bottle on this property which in this day and age is bizarre. Right next to NASCAR Hall of Fame which is RAD, otherwise the surrounding area is not that cool but nice again it’s Charlotte, not the south of France. Slow service at the bar in lobby to get coffee in AM, housekeep accidentally took my daughter’s favorite stuffed animal and lost it which was really fun to deal with on our end. Pool bar staff told us we couldn’t be in the Bar area because apparently we were enjoying our sober selves too much and so stuck us in a corner cabana but made us walk back and fourth to the bar to order drinks. Rooms are nice and clean, hotel property overall great shape.
Stayed 3 nights in May 2025

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness
Nice place great location. Fun pool deck
Stayed 2 nights in May 2025

10/10 Excellent

Judge Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location!!! Walking distance to most attractions. Very clean. Very quiet. I am sensitive to noise and stayed on the 5 floor but had zero issues from external or internal noise. The absolute best part was the staff. The gym was well-equipped and clean and I used it everyday.They were incredibly accommodating, pleasant and solicitous. They really bent over backward to assist us, even with locating a lost phone. I cannot say enough about how incredible the staff at this property is. While many hotels are nearby, I truly believe that this hotel’s staff is unmatched.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tina

Stayed 2 nights in Jun 2025

10/10 Excellent

Victor M. Reyes

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Victor M. Reyes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Cynthia

Stayed 2 nights in May 2025

10/10 Excellent

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay will be returning
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Property conditions & facilities
Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

inga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Amazing pool and jacuzzi
Stayed 2 nights in Mar 2025

10/10 Excellent

shabir

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Richard

Business traveller
Liked: Staff & service
Disliked: Room comfort

Average, maybe lower, bad value

Parking overpriced, room's average, worn furnishings.
Stayed 1 night in May 2025

10/10 Excellent

UTOPEA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous. It is a newer hotel so everything is clean, bright and fresh. The service was great. The staff were friendly and professional. The location of the hotel is in the heart of Charlotte and so many good restaurants, bars, and entertainment are easily within walking distance. I would definitely stay here again and recommend it to friends and family.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great staff, great amenities, great location.
Stayed 1 night in May 2025

10/10 Excellent

Linda, Kirkland

Stayed 1 night in May 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and location. The one way road in front of hotel has been shifted from 3 lanes to 2 and it is really hard for staff to get cars in and out because traffic backs up. A city issue. The lighting in the rooms is really dim, especially at night. We had a great visit, though, and would definitely come back!!
Stayed 2 nights in May 2025

10/10 Excellent

Opal

Stayed 1 night in May 2025

10/10 Excellent

Tashana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The cleanliness was questionable
Stayed 2 nights in May 2025

10/10 Excellent

Sergiu, DULUTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025