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JW Marriott Charlotte

4.5 star property

Photo gallery for JW Marriott Charlotte

Outdoor pool
Rooftop bar, poolside views, open daily
View from property
Lobby
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
600 S College St, Charlotte, NC, 28202
  • Place, Charlotte Convention Center
    ‪3 min walk‬
  • Place, NASCAR Hall of Fame
    ‪5 min walk‬
  • Place, Bank of America Stadium
    ‪6 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

9.6 out of 10
Exceptional
(67 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

7.0 out of 10
Good
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

With a stay at JW Marriott Charlotte, you'll be centrally located in Charlotte, steps from Charlotte Convention Center and within a 10-minute walk of Queen City Quarter. .This luxury hotel is 0.3 mi (0.5 km) from NASCAR Hall of Fame and 0.4 mi (0.6 km) from Bank of America Stadium.

What's nearby

  • Charlotte Convention Center - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 5 min walk - 0.4 km
  • Bank of America Stadium - 6 min walk - 0.6 km
  • Queen City Quarter - 8 min walk - 0.7 km
  • Spectrum Center - 10 min walk - 0.9 km

Getting around

  • Stonewall Station - 2 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • ‪Night Swim Coffee - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Brown Bag Seafood - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Amélie’s French Bakery - Uptown - ‬4 min walk

About this property

JW Marriott Charlotte

Luxury hotel with 2 restaurants, steps from Charlotte Convention Center
JW Marriott Charlotte offers 381 air-conditioned accommodations with safes and complimentary bottled water. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 381 air-conditioned rooms featuring iPod docking stations and LED televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Dean's Italian Steakhouse, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Dean's Italian Steakhouse - This steakhouse serves breakfast, lunch, and dinner.
Caroline's Oyster Bar - Onsite seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge - This rooftop bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 50 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • IPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.31 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 790 out of 992 reviews
Rating 8 - Good. 105 out of 992 reviews
Rating 6 - Okay. 53 out of 992 reviews
Rating 4 - Poor. 16 out of 992 reviews
Rating 2 - Terrible. 28 out of 992 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cherice

Stayed 1 night in Nov 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was fast and smooth,staff was awesome!!!,rooms are beautiful and clean will definitely come back to stay the night .
Stayed 1 night in Oct 2025

10/10 Excellent

Dayana, Simpsonville

Stayed 1 night in Oct 2025

10/10 Excellent

Edgar

Stayed 2 nights in Oct 2025

10/10 Excellent

Lacey

Stayed 1 night in Oct 2025

10/10 Excellent

Ariel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Got this hotel for my daughter and her friends for the weekend of the Billie Eilish concert. It was within walking distance. They felt safe and enjoyed the views from their room. They found a sushi restaurant nearby that they absolutely loved and still talk about. Thank you for being one of the very few hotels within walking distance to the spectrum center that let 18 years old check in!
Stayed 1 night in Oct 2025

10/10 Excellent

Altovise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Britnye

Stayed 1 night in Oct 2025

6/10 Okay

Julia

Stayed 1 night in Aug 2025

10/10 Excellent

Boyoung

Stayed 2 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Francesca

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Frederick S

Stayed 3 nights in Oct 2025

8/10 Good

Sundai, Chesapeake

Liked: Staff & service, property conditions & facilities
During my recent stay at the JW Marriott, I had the pleasure of being assisted by Hayes at the front desk. He was incredibly gracious and helpful throughout my visit. From arranging a bottle of champagne to help us celebrate our anniversary weekend to patiently walking me through updating the app, Hayes went above and beyond to make our stay special. His professionalism, warmth, and attention to detail did not go unnoticed. I truly hope he’s on the fast track to becoming a General Manager one day — he certainly has the talent and heart for it. Sundai. F
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Amenities
.
Stayed 2 nights in Oct 2025

8/10 Good

Chalmers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. Friendly staff and guests
Stayed 2 nights in Oct 2025

10/10 Excellent

Shiedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the accommodations were very clean and comfortable. You can walk to anywhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Stayed 1 night in Oct 2025

10/10 Excellent

Chaun

Stayed 2 nights in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025