Sheraton Charlotte Airport Hotel

3.5 star property

Photo gallery for Sheraton Charlotte Airport Hotel

Lobby lounge
Terrace/patio
Front of property
Lounge
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
3315 Scott Futrell Drive, Charlotte, NC, 28208
  • Place, Charlotte Douglas Airport Overlook
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, Charlotte Convention Center
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(88 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(39 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Charlotte

When you stay at Sheraton Charlotte Airport Hotel in Charlotte, you'll be near the airport, within a 10-minute drive of Bank of America Stadium and Charlotte Convention Center. .This hotel is 5.7 mi (9.2 km) from Spectrum Center and 12.1 mi (19.5 km) from University of North Carolina at Charlotte.

What's nearby

  • Billy Graham Library - 5 min drive - 6.5 km
  • Bank of America Stadium - 7 min drive - 8.1 km
  • Charlotte Convention Center - 8 min drive - 9.1 km
  • NASCAR Hall of Fame - 8 min drive - 9.4 km
  • Spectrum Center - 9 min drive - 9.8 km

Getting around

  • French Street Tram Stop - 6 min drive
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 5 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Sycamore Brewing Taproom - ‬5 min drive
  • ‪Coyote Joe's - ‬19 min walk
  • ‪Burger King - ‬5 min drive
  • ‪Wendy's - ‬14 min walk

About this property

Sheraton Charlotte Airport Hotel

Hotel in Charlotte with airport shuttle service and a fitness center
Sheraton Charlotte Airport Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 222 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Charlotte? This hotel has 14000 square feet (1301 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per day)
  • Extended parking on site (USD 50 per week)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 10 per day
  • Extended parking fee: USD 50 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Airport Hotel
Charlotte Airport Sheraton
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel
Sheraton Hotel Charlotte Airport
Charlotte Sheraton
Sheraton Charlotte
Sheraton Charlotte Airport
Sheraton Charlotte Airport Hotel Hotel
Sheraton Charlotte Airport Hotel Charlotte
Sheraton Charlotte Airport Hotel Hotel Charlotte

Sheraton Charlotte Airport Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 639 out of 1043 reviews
Rating 8 - Good. 206 out of 1043 reviews
Rating 6 - Okay. 107 out of 1043 reviews
Rating 4 - Poor. 44 out of 1043 reviews
Rating 2 - Terrible. 47 out of 1043 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing from the front desk to the restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos Renarde

Travelled with family
Liked: Amenities
Ms Tyrell the Manage at the front desk was amazing, very helpful and friendly. Please be sure she knows the we really thank her….
Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Stayed 1 night in Jul 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have to pay to use the parking lot.

Was not impressed by being charged $9.32 per day just to park your vehicle in the parking lot. Maybe if it was for Valet service but you literally pay a fee to park your car in the parking lot of the hotel. That’s a first for me. Overall customer service was great at the lobby desk and at the lobby restaurant and bar. Food was 7/10. Only other comment was it felt a little hot and stuffy in the lobby area but that could have just been me. Also the free Starbucks coffee was nice but I declined to pay $21.00 for the breakfast buffet. Most hotels the buffet is free and you only pay for menu item breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Stayed 3 nights in Jul 2025

6/10 Okay

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had trouble with the internet connection in my room.
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Stayed 1 night in Jul 2025

2/10 Terrible

Gonzalo Perez

Stayed 2 nights in Jul 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, amenities
It was ok
Stayed 3 nights in Jul 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Lack of security
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Jordan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Walked in the room and it smelled horrible, bathroom was dirty, cut sink on and the handle broke so no water, shower had mold everywhere, hair in tub and bathroom floor. When staff was notified they offered a small discount on parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Yvette

Stayed 1 night in Jul 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff were very kind and helpful during our very quick trip to Charlotte. Would definitely recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Jodi

Stayed 1 night in Jul 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice and the shuttle service perfect.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Easy layover for an early flight or cancellation Betty is the best at the bar 😉
Stayed 1 night in Jul 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect from location and staff. Very nice staff and the food was excellent. Everything I ate was delicious and plenty. Breakfast was good and fresh. The bartender was nice and friendly.
Stayed 3 nights in Jul 2025

8/10 Good

kristine

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The issue we had was cleanliness in the bathroom and our last day our room didn’t get cleaned at all. Otherwise it was a nice hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Amenities
Beautiful
Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 2 nights in Jun 2025