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Serenity Stay

2.5 star property

Photo gallery for Serenity Stay

Reception
Free daily buffet breakfast
Front of property
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Standard Single Room, 1 King Bed, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7017 Shallowford Rd, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪15 min walk‬
  • Place, Hickory Valley Golf Club
    ‪16 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room, 1 King Bed, Smoking

7.6 out of 10
Good
(22 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(52 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Mobility Accessible

Premium bedding, down duvets, pillow-top beds, desk

Standard Single Room, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Standard Double Room, 2 Queen Beds, Smoking

Standard Double Room, 2 Queen Beds, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chattanooga

With a stay at Serenity Stay in Chattanooga (Hamilton Place), you'll be within a 5-minute drive of Hamilton Place Mall and Citizens' Cemetery. .This motel is 9.9 mi (16 km) from Tennessee Aquarium and 14.3 mi (23 km) from Ruby Falls.
View more Motels in ChattanoogaOpens in a new window

What's nearby

  • Hamilton Place Mall - 15 min walk - 1.3 km
  • Hickory Valley Golf Club - 16 min walk - 1.3 km
  • Regal Hamilton Place - 2 min drive - 2.1 km
  • Ruby Falls - 16 min drive - 25.9 km
  • Tennessee Aquarium - 17 min drive - 25.9 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 11 min drive

Restaurants

  • ‪Rain Thai Bistro - ‬11 min walk
  • ‪Steak 'n Shake - ‬14 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Serenity Stay

Motel with free parking, near Hamilton Place Mall
Serenity Stay offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
Make yourself at home in one of the 127 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No lift
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March 15 to September 26
Pool access available from 9:00 AM to 10:00 PM

Property is also known as

La Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hamilton Place
Quinta Inn Chattanooga Hamilton Place
Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hotel Chattanooga
Chattanooga La Quinta
La Quinta Chattanooga
Quinta Inn Hamilton Place
Quinta Hamilton Place
Serenity Stay Motel
Serenity Stay Chattanooga
Serenity Stay Motel Chattanooga
Baymont by Wyndham Chattanooga Hamilton Place

Serenity Stay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 334 out of 692 reviews
Rating 8 - Good. 162 out of 692 reviews
Rating 6 - Okay. 102 out of 692 reviews
Rating 4 - Poor. 40 out of 692 reviews
Rating 2 - Terrible. 54 out of 692 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, decent room
Stayed 1 night in Oct 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 3 nights in Oct 2025

6/10 Okay

Luanne

Stayed 4 nights in Oct 2025

4/10 Poor

Gabrielle

Disliked: Cleanliness
The staff was polite but the room was dirty and did not have a pleasant smell. Toilet hasn’t been wiped down. There were hand prints on the walls. The floor behind the couch hadn’t been swept. Visible handprints on shiny surfaces in the bathroom and on the mini fridge. There was a disturbance outside my room around 2:30am in which the police were called. Also sounded like drag racing on the main road all night. The last two issues were no fault of the business but suffice it to say I got zero sleep that night. If you just need a place to crash, bring ear plugs and Clorox wipes.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Stayed 3 nights in Oct 2025

8/10 Good

Brett, Sunbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was above average but served a bit early for our liking. Hotel staff is all incredibly friendly and caring, some of the BEST we have encountered, evening front desk clerk Susan was very personable and helpful, as was the gentleman working the day shift at breakfast time. I would definitely stay here again if I was in this area in the future.
Stayed 2 nights in Oct 2025

2/10 Terrible

Selena

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We checked in and everything seemed fine. We spent the evening out and came back and went to bed around 10. At 11:30 I woke up and rolled over and saw something small moving on the bed around the pillow. I flipped on the light and there were 8 bedbugs on the bed and, when I shined by phone light toward the head of the bed between the mattress and headboard, there were several more coming out from under the fitted sheet onto the head of the bed and headboard. The room was INFESTED with bedbugs. We checked out immediately and put all our belongings in the dryer as soon as we got home and sprayed down our car with bedbug spray. Ended up with several welts from being bitten multiple times. We checked in at 5 and out at 11:30 PM and drove 5 hours home. Overall a bad experience. Would literally go anywhere but here.
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found empty condoms rapper on floor
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service, amenities
The room did not smell great but the biggest issue was you could hear every step of the room above us & it sounded like they were moving furniture around all night.
Stayed 1 night in Oct 2025

2/10 Terrible

Alyson

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a smell like paint thinner, there were stains across the white walls and all the paint in the bathroom was scuffed across the walls to a point of extreme. Upon check in, the front desk agent loudly announced the room number in a lobby full of people causing safety concerns, and then once I proceeded to my room the keys didn’t even work. After they were rekeyed, I went back and someone else was trying to get into my room. Immediately left and found a different hotel to stay at.
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Stayed 1 night in Oct 2025

4/10 Poor

Jade

Disliked: Cleanliness, property conditions & facilities, room comfort
First got put in a smoking room which was horrendous and bathroom was so gross it was unusable. We had to pay to move to a non smoking and it was a little better. At least we could use the restroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk service from the gentleman
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient to downtown Chattanooga!
Stayed 1 night in Oct 2025

2/10 Terrible

D.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOTICE DATED OCTOBER 27, 2025. NOTICE TO ANY AGENT(S) IS NOTICE TO ALL PRINCIPALS. NOTICE TO ANY PRINCIPAL(S) IS NOTICE TO ALL AGENTS. Serenity Stay Principals and Owners, I will attempt recourse directly with you and/your property before raising up this complaint and demand for refund to various parties including your Principals.  If I do not hear back and if you do not refund the full amount of my stay this past weekend then I will raise this issue up to a number of parties, detailed below.  I checked out of your property yesterday, October 26th, 2025, after my stay that began this past Thursday October 23rd.  Upon checking in, I was immediately victimized with the "smoking/no smoking" scam you are committing on your guests that upon check-in subjects your guest to a situation of pressure to hear that the room they had reserved as "not smoking" was "somehow" booked as a smoking room.  I fell for it myself under pressure, of course, upon checking in, but when overhearing you commit this scam on additional guests as I stood nearby in the lobby I realized this is an ongoing scam happening to other guests too.  For Front Desk staff "Alex" and "D" to tell guests checking in that they have no control over 3rd party listings of their property is obviously a lie.  As the scam goes, while under the pressure of arriving at an unfamiliar property and expecting to check in to what they believe is their already-reserved non-smoking room, a guest is then solicited on-the-spotCONT'D..]
Stayed 3 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
We did a last minute booking and by far this has been the best check-in process I've experienced. The concierge was very helpful and personable. The breakfast was also good and they had my favorite, bacon & waffles! 10/10 would recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kymeetra

Stayed 3 nights in Oct 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
overall stay was great
Stayed 1 night in Oct 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it’s great clean big room amazing shower and decent breakfast desk staff are great lots of amenities close by some walkable
Stayed 2 nights in Oct 2025

8/10 Good

Jordan

Stayed 1 night in Oct 2025