Quality Inn & Suites Chattanooga West near Lookout Mountain

2.5 star property

Photo gallery for Quality Inn & Suites Chattanooga West near Lookout Mountain

Front of property
In-room safe, desk, iron/ironing board, free WiFi
Business centre
Property amenity
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

View map
3540 Cummings Highway, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Raccoon Mountain Caverns
    ‪5 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chattanooga

With a stay at Quality Inn & Suites Chattanooga West near Lookout Mountain in Chattanooga (Lookout Valley), you'll be a 4-minute drive from Ruby Falls and 7 minutes from Chattanooga Convention Center. .This hotel is 6.9 mi (11.1 km) from Tennessee Aquarium and 15.3 mi (24.6 km) from Hamilton Place Mall.

What's nearby

  • Ruby Falls - 4 min drive - 4.0 km
  • Raccoon Mountain Caverns - 5 min drive - 3.8 km
  • Lookout Mountain Incline Railway - 6 min drive - 6.1 km
  • Chattanooga Convention Center - 7 min drive - 8.1 km
  • Tennessee Aquarium - 8 min drive - 9.5 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 28 min drive

Restaurants

  • ‪Circle K - ‬7 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Circle K - ‬2 min drive

About this property

Quality Inn & Suites Chattanooga West near Lookout Mountain

Hotel connected to a shopping center in Chattanooga with free breakfast
Quality Inn & Suites Chattanooga West near Lookout Mountain offers 71 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Chattanooga
Baymont Inn Hotel Chattanooga
Baymont Inn Chattanooga Hotel
Baymont Chattanooga
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn & Suites Hotel
Quality Inn & Suites Chattanooga
Quality Inn & Suites Hotel Chattanooga

Quality Inn & Suites Chattanooga West near Lookout Mountain Reviews

Reviews

6.6
Rating 10 - Excellent. 202 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 219 out of 1003 reviews
Rating 4 - Poor. 142 out of 1003 reviews
Rating 2 - Terrible. 161 out of 1003 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness
The TV isn’t working. The pillow was uncomfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leaking ceiling
Leaking / why did I get this room?
Same room another problem area
How was I given this room??? Totally unacceptable..
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Stayed 1 night in Jun 2025

6/10 Okay

Willie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very convenient stop for our trip
Stayed 1 night in Jun 2025

10/10 Excellent

Abunido

Travelled with family
Thank you for everything you do
Stayed 1 night in Jun 2025

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff left a maintenance door open a on the ground floor making the hot. I did not inquire about the issue, but the heat and air may need upgrade. The rooms were very clean. And the clerks were friendly and helpful. The breakfast buffet was very cheap. None of my grand children would eat the food.
Stayed 1 night in Jun 2025

2/10 Terrible

Huan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Carman

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had a musky odor. The bed mattresses were worn out and need to be replaced. The hotel is very outdated.
Stayed 1 night in Jun 2025

2/10 Terrible

Kathleen

Liked: Staff & service
Disliked: Cleanliness
Upon getting my room, it was not clean enough for my standards. I requested another room which I did get but it still was not very clean and it was ran down and not in very good shape
Stayed 1 night in Jun 2025

6/10 Okay

Valerie

Travelled with partner
Disliked: Property conditions & facilities
You get what you pay for! It was fine, but it was almost comical how many things were just not right! Remote was taped together, the pillows on the king size bed were the size of couch throw pillows, the shower curtain had a hole in the middle of it, and the mini fridge made a constant tapping noise! The room didn't smell bad and was clean, just a bit worn to say the least!
Stayed 1 night in May 2025

8/10 Good

Tammie

It was good
Stayed 1 night in May 2025

2/10 Terrible

Ginger

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was rude because I had booked thru Expedia for better price. Outside building has had face lift but once you walk thru the doors…nasty, nasty, nasty. I can’t even phantom how bad this place is. Our room literally had rotten wholes in the wall all around the ac unit. The ceiling above ac unit was falling down. The window was broken and wouldn’t open. The window was so nasty you could barely see out it. The ceiling was cracked broken and they had tried to patch. The elevator nasty nasty. The carpet in the halls were disgusting so nasty and worn they were just tearing away like a wore out sweater would. I can honestly say I’ve never seen anything like it in my life for a hotel service and I hope I never have to experience it again. We should have left but was just to tired after our drive. Next time I will leave and will be more cautious how I book a stay.
Stayed 1 night in May 2025

10/10 Excellent

Charlsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area with lots of restaurant options.
Stayed 1 night in May 2025

2/10 Terrible

Marcie, McKenzie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was not good. Our shower head was broken. The toilet never stopped running. There were insects in our room. The dumpster doors banged all night. It felt uncared for. Never staying at a Quality Inn ever again.
Stayed 3 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, quiet and had the amenities I required. The staff was courteous and helpful.
Stayed 1 night in Apr 2025

2/10 Terrible

khyati

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty smelly We did not even take shower at this horrible place We went late nigh by the time my kid was asleep so we did not change But very disappointed..
Stayed 1 night in May 2025

8/10 Good

Ceth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price is great , you even get some breakfast Have stayed here 3 times now as we pass through. Will stay again in the future
Stayed 1 night in May 2025

6/10 Okay

Jorge

Travelled with family and small children
Liked: Staff & service
Need to remodel tvs areold the places are worn out
Stayed 1 night in Apr 2025

6/10 Okay

Brittany

Stayed 2 nights in Apr 2025

2/10 Terrible

Christie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nothing like it was pictured . Nasty and the pool was so gross
Stayed 1 night in Apr 2025

10/10 Excellent

carmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but quaint. The hotel is huge. The staff was very polite.
Stayed 1 night in Apr 2025

2/10 Terrible

Larka

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for the pool and both days it was mentioned the pool was too cold to even put your feet in. The ladies stated we turned the temperature up but something had to be not working correctly. Also, the hotel was very dusty and dirty. I am at an Urgent Care right now with my son having a diagnosed sinus infection.
Stayed 2 nights in Apr 2025