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SureStay by Best Western Cherokee on the River

2.0 star property

Photo gallery for SureStay by Best Western Cherokee on the River

Suite, 1 King Bed, Jetted Tub, River View
Property grounds
Free toiletries, hair dryer, towels
Exterior
Check-in/check-out kiosk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
44 Tsalagi Rd, Cherokee, NC, 28719
  • Place, Oconaluftee Islands Park
    ‪2 min drive‬
  • Place, Museum of the Cherokee Indian
    ‪3 min drive‬
  • Place, Unto These Hills Outdoor Drama
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony, River View

Standard Room, 2 Double Beds, Balcony, River View

Standard Room, 2 Double Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Balcony, River View

Standard Room, 2 Double Beds, Balcony, River View

Standard Room, 2 Double Beds, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony, River View

Standard Room, 1 King Bed, Balcony, River View

Standard Room, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, River View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub, River View

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony, River View

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, River View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub, River View

Suite, 1 King Bed, Jetted Tub, River View

Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Property amenity
Best Western Plus River Escape Inn & Suites
Dillsboro
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,010 reviews
The price is NZ$200
includes taxes & fees
14 June - 15 June
Best Western Plus River Escape Inn & Suites

About the area

Cherokee

With a stay at SureStay by Best Western Cherokee on the River in Cherokee, you'll be a 4-minute drive from Harrahs Cherokee Casino and 8 minutes from Great Smoky Mountains National Park. .This hotel is 9.2 mi (14.8 km) from Great Smoky Mountains Railroad and 1 mi (1.6 km) from Oconaluftee Islands Park.

What's nearby

  • Oconaluftee Islands Park - 2 min drive - 2.0 km
  • Cherokee Welcome Center - 3 min drive - 2.7 km
  • Museum of the Cherokee Indian - 3 min drive - 3.0 km
  • Unto These Hills Outdoor Drama - 3 min drive - 2.7 km
  • Oconaluftee Indian Village - 5 min drive - 3.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 126 min drive

Restaurants

  • ‪Guy Fieri's Cherokee Kitchen + Bar - ‬5 min drive
  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬5 min drive
  • ‪Noodle Bar - ‬5 min drive
  • ‪Granny's Kitchen - ‬5 min drive
  • ‪Waffle House - ‬3 min drive

About this property

SureStay by Best Western Cherokee on the River

SureStay by Best Western Cherokee on the River offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. This Cherokee hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 88 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wireless internet access (surcharge) and a vending machine.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn River
Comfort Inn River Cherokee
Comfort Inn River Hotel Cherokee
Rodeway Inn River Hotel Cherokee
Rodeway Inn River Cherokee
Rodeway Inn River
Comfort Inn Cherokee Nc
Cherokee Comfort Inn
Rodeway Inn Suites On The River
Rodeway Inn & Suites Cherokee On the River Hotel
Rodeway Inn & Suites Cherokee On the River Cherokee
Rodeway Inn & Suites Cherokee On the River Hotel Cherokee

SureStay by Best Western Cherokee on the River Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 396 out of 1003 reviews
Rating 8 - Good. 336 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
the room was very nice and had a great view
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view of the river was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Staff was great and room was clean. Great view of river.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amberly

Liked: Cleanliness, staff & service, amenities
Very clean room and friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay..... Everything was perfect
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jigar

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very good rooms need some upgrades on shower heads and toiletry stuff and also need to add breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Toussaint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room good customer service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephanie or Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The view is beautiful from the balcony and the air kept the room. We love staying here.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jeana

Liked: Cleanliness, staff & service, amenities
Very clean rooms,quite location friendly staff just wish they still had there breakfast. Will stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was worried the cold weather would be an issue, but the heat worked great!
Stayed 1 night in Jan 2026
Verified

8/10 Good

MELISSA L

Enjoyed our stay
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
room that I checked into had someone else inside of it when I arrived. went back to the front desk, they gave me a
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Colby

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Not bad, a bit bare-bones in terms of amenities but the location is good, price was ok.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, very comfortable, clean room with a balcony overlooking a river. Will stay here again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Connie

Liked: Staff & service
Balcony overlooking river was great!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The hotel has some age on it but they have upgraded the exterior and interior to a place where this is a solid value. Right on the river the rooms have excellent views from their balconies. The Room 151 was perfect. Great location to the casino. Pete’s Pancake House best place for breakfast.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel was dated but clean. Loved the river in the back. Had a balcony which was great to sit outside and listen to the river and watch the wildlife.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Housekeeping Rosa was amazing, excellent customer service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
It was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Apr 2025
Verified

8/10 Good

troy

Liked: Cleanliness, amenities, property conditions & facilities
how large the room was
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities
Nice room ,clean and easy-to-use
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice older hotel...good location on the river. Nothing fancy but a nice location for a decent price
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view of the river
Stayed 2 nights in Aug 2025