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Chessington Resort Hotel

3.5 star property

Photo gallery for Chessington Resort Hotel

Terrace/patio
Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Hot tub
  • 24/7 front desk

Explore the area

View map
Leatherhead Road, Chessington, England, KT9 2NE
  • Place, Chessington World of Adventures
    ‪4 min walk‬
  • Place, Sandown Park
    ‪8 min drive‬
  • Place, Hampton Court Palace
    ‪11 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪35 min drive‬

Room options

View all photos for Safari King Family room with bunk beds

In-room safe, desk, laptop workspace, iron/ironing board

Safari King Family room with bunk beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Safari Family room

Safari Family room

Safari Family room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Double room with bunk beds

In-room safe, desk, laptop workspace, iron/ironing board

Safari Double room with bunk beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room

Azteca Discovery family room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Azteca Monkey family room

Azteca Monkey family room

Azteca Monkey family room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room

Azteca Accessible themed family room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

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About the area

Chessington

With a stay at Chessington Resort Hotel in Chessington, you'll be a 1-minute drive from Chessington World of Adventures and 8 minutes from Thames River. .This hotel is 5.7 mi (9.2 km) from Hampton Court Palace and 13.5 mi (21.7 km) from Kensington High Street.

What's nearby

  • Chessington World of Adventures - 4 min walk - 0.4 km
  • Sandown Park - 8 min drive - 6.3 km
  • Hobbledown - 8 min drive - 6.3 km
  • Hampton Court Palace - 11 min drive - 9.3 km
  • Epsom Downs Racecourse - 13 min drive - 10.4 km

Getting around

  • Chessington South Station - 9 min walk
  • Morden Underground Station - 13 min drive
  • Gatwick Airport (LGW) - 29 min drive

Restaurants

  • ‪Coughlans Bakery - ‬6 min drive
  • ‪William Bourne Chessington - ‬4 min drive
  • ‪Greggs - ‬2 min drive
  • ‪Mr Chips - ‬2 min drive
  • ‪Pistachio’s in the Park Cafe - ‬6 min drive

About this property

Chessington Resort Hotel

Hotel with free parking, a short walk to Chessington World of Adventures
Chessington Resort Hotel offers 219 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 219 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with Modern European cuisine at Safari Bar and Grill, a restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Safari Bar and Grill - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pool fee: GBP 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1009 reviews
Rating 8 - Good. 291 out of 1009 reviews
Rating 6 - Okay. 118 out of 1009 reviews
Rating 4 - Poor. 58 out of 1009 reviews
Rating 2 - Terrible. 59 out of 1009 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Stayed 1 night in Jul 2025

2/10 Terrible

Donald

Stayed 2 nights in Jul 2025

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and view
Stayed 2 nights in Jun 2025

10/10 Excellent

Gurpreet Singh

Stayed 3 nights in Jul 2025

8/10 Good

Jane

Stayed 1 night in Jul 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Our favourite out of lego land and thorpe park for our hotel stay
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Great theming, chaotic communication ruined magic

We stayed 10–11 July 2025. The hotel is beautifully themed, and some staff were lovely—but poor communication and mismanagement really affected our experience. I pre-arranged a children’s Safari Pack by phone and email, confirmed again at check-in, and paid—only for it not to appear. After being told twice it would be in the room, I had to return to reception and re-explain everything. The evening team acted like I imagined the whole thing. I had to show proof and pay again before the pack was finally delivered late in the day. The pool was fully booked by the time we found out (no warning in the Hotels.com confirmation). One staff member blamed us, but another kindly let us in later. The Gruffalo ride was also down most of the day without updates, and the Pizza & Pasta restaurant in the park was closed to all but VIPs—no signage, just turned away at the door. Some staff were outstanding, others dismissive. We expected better for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

MARIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Julie-ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok visit to chessington.

We enjoyed our stay, but our room you could not see out of. There was stickers over the windows. It was disappointing we could not see the animals at all from our room. We could not move either as the hotel we were told was full. But we did not be relieve this as one of the restaurants did not open the whole time we were there. So everyone had to eat at the more expensive restaurant. The buffet restaurant never opened. we did enjoy breakfast as this was included in the price. It was nice you could walk around a little area after the park closed just for hotel guests. We also had a problem was paying for our meal s their machine was playing up so we ended up paying for it three times. We had to get this money back the following day. All very stressful. I also thought the park could have stayed open later than 5 pm.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing safari view

The staff were brilliant, the room was lovely and clean and the Safari view from the room was unbelievable. We had the best time and even extended our stay. In the evenings hotel guests have access to up close walking around the Safari animals which was amazing.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Business traveller
Stayed 1 night in Jun 2025

4/10 Poor

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel staff were nice but the room let the stay down.
Stayed 1 night in May 2025

6/10 Okay

LEE

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great stay. The animals looked happy in the safari areas. Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lovely hotel, and handy if you are visiting the world of adventures, or local area. Unfortunately, let down by the girl managing the check-in desk at check in, the lady managing the restaurant desk for breakfast and the fact that the staff don't care about issues raised about people shouting and banging about in the hallways at night
Stayed 4 nights in Jun 2025

10/10 Excellent

Phillip

Stayed 1 night in Jun 2025

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for being so accommodating and helpful. Love the room and view was great!
Stayed 1 night in Jun 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025