Crabwall Manor & Spa, BW Signature Collection

3.0 star property

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Indoor pool, pool loungers
Property grounds
Suite, 1 Double Bed, Non Smoking (View)
Fitness facility
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • Place, Chester Zoo
    ‪5 min drive‬
  • Place, Chester City Walls
    ‪5 min drive‬
  • Place, Chester Racecourse
    ‪6 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

Junior Suite

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(12 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(23 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking (View)

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Double or Twin Room, 1 Bedroom

  • Sleeps 2

Superior Double or Twin Room, 1 Bedroom

  • Sleeps 2

Master Suite

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Classic Double Room

  • Sleeps 2

Suite With Double Bed And View-Non-Smoking

  • Sleeps 2

Similar properties

About the area

Chester

With a stay at Crabwall Manor & Spa, BW Signature Collection in Chester, you'll be a 5-minute drive from Chester City Walls and 5 minutes from Chester Racecourse. .This spa hotel is 3.4 mi (5.4 km) from Chester Zoo and 5.8 mi (9.4 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • University of Chester - 3 min drive - 2.8 km
  • Chester Zoo - 5 min drive - 4.4 km
  • Chester City Walls - 5 min drive - 4.1 km
  • Chester Cathedral - 6 min drive - 4.5 km
  • Chester Racecourse - 6 min drive - 4.8 km

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Waggon & Horses - ‬5 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪The Oakfield - ‬6 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel in Chester with a full-service spa and a health club
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Espa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crabwall Manor & Spa, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have elevators

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 965 reviews
Rating 8 - Good. 294 out of 965 reviews
Rating 6 - Okay. 150 out of 965 reviews
Rating 4 - Poor. 72 out of 965 reviews
Rating 2 - Terrible. 28 out of 965 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Pauline

Stayed 2 nights in Jul 2025

8/10 Good

alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place but left hungry

Great room , lovely bathroom . Great reception staff. The one thing letting it down was food arrived at 7pm tired and were told all dining slots taken up by package guests . The bar menu was available..standard fare. Unfortunatley a very very lomg wait for a margeurita pizza and fish finger butty .
Stayed 1 night in Jul 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Clean , Calm , Comfortable

Nice peaceful atmosphere - Perfect for a relaxing evening after a long days work
Stayed 2 nights in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Beautiful hotel, comfortable bed, friendly staff. And good price
Stayed 1 night in Jun 2025

10/10 Excellent

Caitlyn

Travelled with group
Liked: Amenities
Beautiful hotel, only disappointment was that the jacuzzi was out of order
Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay overall, a few areas needed updating.

Lovely stay, clean and nice facilities. Some areas looked a bit dated, carpets old and worn. We had afternoon tea, it was delicious but all chairs were low and tables high, a bit mismatched. Overall a really lovely place just could do with some new carpets and some furniture renovations.
Stayed 1 night in Jul 2025

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Lovely hotel. Beautiful setting and grounds. Nice large room nicely decorated. Well situated to get to Chester or the Wirral. Would highly recommend this hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Elaine

Stayed 2 nights in Jun 2025

10/10 Excellent

Maele

Stayed 3 nights in Jun 2025

6/10 Okay

ALAN

Stayed 2 nights in Jun 2025

10/10 Excellent

Helena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Tatiana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place has good potential BUT Management must improve! The building has cracks at the front not sure if they were examined. One room was very smelly like old mould and cold with no heating, which I don’t expect in May and the second room didn’t have basics such as kettle and do not disturb sign, room was filthy and I asked it to be cleaned, which they did to be fair. Pillows are not comfortable. Pool is 1.2m deep just enough for children to swim, pool water was dirty. Jacuzzi was meant to be cleaned on Wednesday as sign suggested but on Tuesday it was already out of order. Food was lovely but on the last night the staff refused to allow me into empty restaurant (quite literally empty) as I didn’t make prior booking and they didn’t have enough cutlery … such a ridiculous statement to make! After complaining to Matt the manager they fed me in the end and free of charge, which was nice. The management must review their operational processes and improve upkeep
Stayed 4 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in room 36 and wow wow wow was we blown away it was 5 star suit soo comfy we were looked after so well Food was excellent breakfast was amazing especially the sousage im.fussy about sousage they were gorgeous .the bath was separate room and very big and the walk in shower was big aswell our weekend was absolutely amazing we were spoilt and the swimming pool area was great took we'll be back. Thank you john and Megan for your kindness xxx
Stayed 2 nights in Jun 2025

10/10 Excellent

NEIL

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Lovely building, needs some TLC. Hot tub out of order
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older parts dated but this is to be expected. Generally clean however. Breakfast was a bit of a let down
Stayed 1 night in May 2025

10/10 Excellent

Harry

It was good
Stayed 1 night in May 2025

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities
Excellent greeting upon arrival. A lovely welcome and our room was lovely. A large room with excellent bathroom and a nice view This is a beautiful hotel. The food was excellent, great service at the bar too. In the lounge var area, ample cosy seating, beautiful views all around the hotel grounds. Nice music in the back ground. We would certainly book again.
Stayed 1 night in May 2025