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MBH Maya Bacalar Hotel Boutique

3.5 star property

Photo gallery for MBH Maya Bacalar Hotel Boutique

Deluxe Suite, Jetted Tub
Deluxe Suite, Private pool
Reception
Deluxe Suite, Jetted Tub
Deluxe Suite, Private pool | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Carretera Federal 307 Chetumal-Cancún, Km 25 mas 600, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪9 min drive‬
  • Place, Cenote Cocalitos
    ‪13 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, Lagoon View

Suite, Lagoon View

Suite, Lagoon View

8.6 out of 10
Excellent
(4 reviews)
  • Lagoon view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Jungle View Suite

Jungle View Suite

Jungle View Suite

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub | View from room

Deluxe Suite, Jetted Tub

9.8 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | View from room

Deluxe Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Private pool

Deluxe Suite, Private pool | View from room

Deluxe Suite, Private pool

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Bacalar

When you stay at MBH Maya Bacalar Hotel Boutique in Bacalar, you'll be on the waterfront, a 1-minute drive from Lake Bacalar and 7 minutes from Laguna Bacalar Ecological Park. .This beach hotel is 3.3 mi (5.4 km) from Polytechnic University of Bacalar and 3.5 mi (5.7 km) from Ecopark Bacalar.

What's nearby

  • Lake Bacalar - 6 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 9 min drive - 7.8 km
  • Fort of San Felipe - 9 min drive - 8.6 km
  • Cenote Azul - 13 min drive - 12.5 km
  • Cenote Cocalitos - 13 min drive - 12.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive

Restaurants

  • ‪asadero el establo - ‬5 min drive
  • ‪Pueblo Pirata - ‬3 min drive
  • ‪Las Miches De La 1 - ‬7 min drive
  • ‪Marisqueria El Taco Loco - ‬5 min drive
  • ‪6 hermanos - ‬7 min drive

About this property

MBH Maya Bacalar Hotel Boutique

MBH Maya Bacalar Hotel Boutique offers 16 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. 55-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 16 air-conditioned rooms featuring Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax on the private beach or enjoy other recreational amenities such as a hot tub and a sauna. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Full breakfasts are available daily from 8:00 AM to noon for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
MBH Maya Bacalar Hotel Boutique has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 250 to 500 for adults and MXN 150 to 350 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Hot tub
  • Sauna
  • Steam room

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Fan
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 250 to 500 for adults, and MXN 150 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

MBH Maya Bacalar
Mbh Maya Bacalar Bacalar
MBH Maya Bacalar Hotel Boutique Hotel
MBH Maya Bacalar Hotel Boutique Bacalar
MBH Maya Bacalar Hotel Boutique Hotel Bacalar

MBH Maya Bacalar Hotel Boutique Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 265 out of 407 reviews
Rating 8 - Good. 90 out of 407 reviews
Rating 6 - Okay. 18 out of 407 reviews
Rating 4 - Poor. 23 out of 407 reviews
Rating 2 - Terrible. 11 out of 407 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Is a relaxing place and really clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Rocio

Stayed 2 nights in Jan 2026

10/10 Excellent

Silvia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quiet and relaxing stay. Beautiful lake views and easy access to the lake in the middle of the beautiful trees and nature. Short drive to town if you want to go out and enjoy the restaurants and town life. Would 100% go back, and recommend to MBH to friends and family
Stayed 7 nights in Dec 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
W
Stayed 4 nights in Aug 2025

8/10 Good

Vaishali, Chino Hills

Travelled with family
Liked: Property conditions & facilities
The staff was amazing, so kind and helpful. Also, The quietness and the calm was amazing. It was almost like we were at our private resort.
Stayed 7 nights in Nov 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, clean and spacious room, staff very friendly but the most remarkable thing is that we left the safe box open with our valuables, passports and cash before they clean the room and everything was there, when we returned, nothing was missing 😀 and the place is amazing the lake 3 minutes away from our room.
Stayed 2 nights in Nov 2025

8/10 Good

Maria, Riverside

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you stay you must have your own transportation
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I would improve is adding coffee in the room. Everything else was very good!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Río Rico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for couples!
Stayed 3 nights in Aug 2025

10/10 Excellent

Miki

Travelled with family
Liked: Cleanliness, staff & service
The front desk lady helped us a lot. She’s the only can speak english. And she’s super nice. We had a great opportunity!!
Stayed 2 nights in Aug 2025

8/10 Good

Susi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos muy buena experiencia, el hotel muy bonito y el muelle espectacular. El único inconveniente que tuvimos fue que una noche se pusieron a hacer arreglos con taladro, lo cual fue muy incómodo para poder descansar.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fourth stay at MBH. We love the quiet property. Staff and service are excellent as always. Looking forward to our fifth stay
Stayed 7 nights in Jul 2025

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increible todo aunque si es recomendable llevar carro
Stayed 4 nights in Jun 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Evelia

Travelled with family
El paisaje estaba más o menos pero no abia una alberca normal
Stayed 3 nights in Jul 2025

10/10 Excellent

blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente, lugar bello y comida muy rica.
Stayed 3 nights in Jun 2025

8/10 Good

Manuel

Liked: Staff & service, room comfort
El hotel está súper bien ubicado y el personal es muy amable con muchísima disposición para ayudar. Le falta un poco de mantenimiento en general y el staff es muy reducido. Mejorando estas cuestiones, es un gran hotel para pasar unos días en Bacalar.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In my experience, everything was great; the perfect place to relax and spend time with
Stayed 2 nights in Jun 2025

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property is in good condition but very far from downtown. Activities are limited and room quality will be 3 1/2 stars. The entrance is in poor condition and needs further improvements.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y agradable. Todo el personal muy atento.
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facilities were good and the restaurant was great. I didn’t love that my room had issues, to start the bathroom looked like it wasn’t properly cleaned, it had shiny spots around the toilet that made me think it was pee from the previous guest. Also we turned on the ac and we woke up with tons of water on the floor, luckily the staff worked on it but it wasn’t the best experience. Finally, we tried using the pool as there was an issue of high winds and the pool is very very small, like 3m by 3 m. We ended up using the pool from a friend of mine that was just a bit smaller.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and room
Stayed 1 night in Mar 2025

8/10 Good

Davis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Nice place and staff helpful and friendly. Only downside was that the hot tub was not working and that was one of the reasons I chose this property.
Stayed 2 nights in Feb 2025

10/10 Excellent

rafael

Liked: Amenities
Location
Stayed 2 nights in Feb 2025

10/10 Excellent

Saulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 3 nights in Feb 2025