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lastminute.co.nz Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Executive Room
32 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room
32 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite
Room with view
32 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room
Room with view
32 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel connected to the convention center in Chang Khlan with 2 restaurants

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at The Empress Hotel Chiang Mai, you'll be centrally located in Chiang Mai, within a 5-minute drive of Chiang Mai Night Bazaar and Tha Phae Gate. This upscale hotel is 10 mi (16.1 km) from Maejo University and 1.3 mi (2.1 km) from Warorot Market.

Make yourself at home in one of the 375 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy Thai cuisine at Chao Nang Coffee Shop, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 375
  • Number of buildings/towers - 2
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 1989
  • Number of restaurants - 2
  • Number of outdoor pools - 1
  • Conference centre
  • Free self parking
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free long-term parking
  • Terrace
  • Babysitting or childcare (surcharge)
  • Banquet hall
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Thai
  • Chinese (Mandarin)

Parking

Free long-term parking , Free self parking

Room Amenities

The Empress Hotel Chiang Mai offers 375 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Turndown service
  • Bidet
  • In-room childcare (surcharge)
  • In-room massage available
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 3

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Chao Nang Coffee Shop - This coffee shop specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.

Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Things to do

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Massages

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:30 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 850.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Children stay free

Service animals not allowed

One child stays free

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 5

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Chiang Mai Empress
  • Chiang Mai Empress Hotel
  • Empress Chiang Mai
  • Empress Chiang Mai Hotel
  • Empress Hotel Chiang Mai
  • Hotel Empress Chiang Mai

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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