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Best Western River North Hotel

2.5 star property

Photo gallery for Best Western River North Hotel

Rooftop terrace
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)
Indoor pool
Bar (on property)
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View map
125 W Ohio St, Chicago, IL, 60654
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Place, Navy Pier
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(96 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(97 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Chicago

With a stay at Best Western River North Hotel in Chicago (Downtown Chicago), you'll be within a 5-minute drive of Michigan Avenue and Water Tower Place. .This hotel is 1.1 mi (1.7 km) from Millennium Park and 1.2 mi (1.9 km) from Willis Tower.

What's nearby

  • Michigan Avenue - 8 min walk - 0.7 km
  • Millennium Park - 14 min walk - 1.2 km
  • Willis Tower - 2 min drive - 1.4 km
  • Grant Park - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.9 km

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 18 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Portillo's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Beatrix - ‬3 min walk
  • ‪Sushi-San - ‬3 min walk
  • ‪Zarella Pizzeria & Taverna - ‬3 min walk

About this property

Best Western River North Hotel

Hotel with a rooftop terrace, 8-minute walk to Michigan Avenue
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay movies.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 150 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite to eat at Pizzeria Ora, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 162 out of 1006 reviews
Rating 4 - Poor. 76 out of 1006 reviews
Rating 2 - Terrible. 90 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. I like the quiet. I like the hospitality.
Stayed 2 nights in Jul 2025

10/10 Excellent

myrlin

Stayed 1 night in Jul 2025

2/10 Terrible

Anastacia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did like that the hotel has pretty good room service and pretty good prices. The rooftop terrace has a pretty decent view. But the room was ugly. The bed was on the floor. The pool is dirty and old pretty much a rundown place in a really nice area
Pool
Room
Pool
Stayed 2 nights in Jul 2025

8/10 Good

Clare, Brough

Travelled with family
Liked: Cleanliness, staff & service
Good budget hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Charlie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025

8/10 Good

Rihana

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Lessly, SOUTH BEND

Liked: Cleanliness, staff & service, property conditions & facilities
You could walk all downtown 😍
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
All was good except for the extremely slow elevator that could use an update. Service and cleanliness were good. Bed was extremely comfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

Matthias

Business traveller
Liked: Staff & service
The property needs some renovations
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Jul 2025

6/10 Okay

Brooklyn

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful during check in, but there was only one working elevator that was old, not air conditioned and only fit 2-3 people. The hallways and stairwells were not air conditioned and had a very musty and damp smell. They were also not very clean. The room was average and clean for the most part but it was dated and old, there was paint chipping all around in the bathroom. They offered just coffee, no waters, it was an overall average to below average stay for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay in Chicago. Main point to make is how friendly all the staff were at the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Armando

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall a great stay. Beds were very comfortable and enjoyable. The pool was large and led right out to the rooftop terrace.
Stayed 2 nights in Jul 2025

6/10 Okay

BERNARD

Travelled with partner
Disliked: Property conditions & facilities
Lower level parking area had too low of a ceiling, very outdated rooms
Stayed 2 nights in Jul 2025

6/10 Okay

Erica

Stayed 1 night in Jul 2025

6/10 Okay

Allie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice room but the hallway had a terrible smell
Stayed 1 night in Jul 2025

2/10 Terrible

Chiane

Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning in building. Slow service. Building seemed dirty
Stayed 3 nights in Jul 2025

4/10 Poor

Eden

Travelled with partner
The halls smelled of urine. The hotel room had a strange smell and stained carpet
Stayed 1 night in Jul 2025

8/10 Good

Scott

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria Celina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carolyn E.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and gave great suggestions for dinner options, shopping and transportation. The staff was very attentive to our needs and made sure the rooms were neat, clean and stocked.
Stayed 3 nights in Jul 2025

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. The only disappointment was not having a microwave or refrigerator in the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

zobeida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel and nice staff and close to everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 3 nights in Jul 2025

4/10 Poor

Cornesha

Travelled with partner
Disliked: Property conditions & facilities
The hotel seemed to be older and outdated. The elevators were very confusing and the hallways and rooms had a very stuffy smell. The beds also weren’t comfortable at all. Absolutely wouldn’t book again.
Stayed 1 night in Jul 2025