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Best Western River North Hotel

2.5 star property

Photo gallery for Best Western River North Hotel

Rooftop terrace
Reception
Bar (on property)
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym

Explore the area

View map
125 W Ohio St, Chicago, IL, 60654
  • Michigan Avenue
    ‪8 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Navy Pier
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(93 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Chicago

With a stay at Best Western River North Hotel in Chicago (Downtown Chicago), you'll be within a 5-minute drive of Michigan Avenue and Water Tower Place. .This hotel is 1.1 mi (1.7 km) from Millennium Park and 1.2 mi (1.9 km) from Willis Tower.

What's nearby

  • Michigan Avenue - 8 min walk - 0.7 km
  • Millennium Park - 14 min walk - 1.2 km
  • Willis Tower - 1 min drive - 1.4 km
  • Grant Park - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.9 km

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 18 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Portillo's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Beatrix - ‬3 min walk
  • ‪Yours Truly - ‬2 min walk
  • ‪Fadó Irish Pub - ‬2 min walk

About this property

Best Western River North Hotel

Hotel with a rooftop terrace, a quick walk to Michigan Avenue
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay movies.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 150 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite to eat at Pizzeria Ora, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1029 reviews
Rating 8 - Good. 257 out of 1029 reviews
Rating 6 - Okay. 167 out of 1029 reviews
Rating 4 - Poor. 79 out of 1029 reviews
Rating 2 - Terrible. 91 out of 1029 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Keiko

Business traveller
Liked: Cleanliness
The hotel is very conveniently located. But the noise of the air conditioning and outside (the road) are not good.
Stayed 4 nights in Jun 2025

8/10 Good

karl, great falls

Stayed 1 night in Jun 2025

6/10 Okay

Darnesha

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Katelynn

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall the stay was fine but kinda frustrating at first. When we arrived, they were going under renovation so their workers were taking beds and side tables up the elevators, which there was only one elevator to get to everyone’s room and it was hot. The lack of amenities kinda was disappointing, no fridge or microwave which was noted when reserved and could be requested but not automatically in the rooms. Was not expecting only 1 elevator to get to our room and having to go back into the main entrance to get onto the skydeck to see the view was inconvenient and elevators stopping at every floor before coming down, we ended up having to climb the stairs if we wanted to go up or wait forever for the elevator. Although I wasn’t planning on staying a lot in the hotel room, there wasn’t a lot of channels to pick from so we only used the bed, shower and bathroom the whole stay. Overall, I would give this hotel 6 out of 10. The best part of the whole stay was the Skydeck
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Ozzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, Wallace is awesome! So friendly and helpful. We will stay here again!
Stayed 2 nights in Jun 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Jennifer

Travelled with group
Liked: Staff & service, property conditions & facilities
Located close to many destination places
Stayed 3 nights in Jun 2025

8/10 Good

Agustin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

4/10 Poor

NICOLE

Travelled with family
Disliked: Room comfort

Our stay

The whole bilding has an odor. You didnt smell it as much in the rooms but you could still smell it. All through the hallways was horrible. There was mold starting in the bathroom above the tub behind and uptop of the bathroom door and in the tile grout where you hang your towel. Beds and pillows was not comfortable.
Stayed 3 nights in Jun 2025

4/10 Poor

Lisa

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was old and funky. The neighborhood had lots of sketchy night life and the security door to my tower didn’t lock well.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas, Bloomington

Liked: Cleanliness, amenities
Okay
Stayed 1 night in May 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing much to say. Easy parking. Convenient.
Stayed 1 night in Jun 2025

8/10 Good

Julie and Mark

Travelled with partner
This is an older hotel but the price acknowledges that. It’s not upscale, but it’s nice and every staffer we came in contact with was friendly and courteous. Having a decent restaurant in house was really handy. Lots of places to eat all around but crowds/lines and lots of $$. We enjoyed the food right here then went on adventures!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff are very nice and professional
Stayed 2 nights in Jun 2025

6/10 Okay

EUN KYUNG

Business traveller
Liked: Cleanliness, amenities
Check in process is very convinient. Problems are nosy and daily room clean up. Coffee service works 24hours and water service, too.
Stayed 1 night in Jun 2025

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at River North. The room was clean and the staff was professional and very knowledgeable.
Stayed 3 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
The rooftop pool was amazing. But omg. The restaurant/bar, pizzeria Ora is phenomenal. The soup, the wings, the PIZZZAAA
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Travelled with family
Disliked: Amenities, property conditions & facilities
This Best Western has seen better days. The elevators are tiny. The handicap lift was out of service, the rooftop outdoor seating has seen better days. The air conditioner in our room was very noisy. And we got all of this for almost $400 a night (including taxes and whatever other stuff they charge you for). We had a suite, which provided extra space, but the furniture is old and not comfortable. The staff we talked to were friendly enough, but it wasn't worth the price by any means. We used the pool and it wasn't bad. Not to much chlorine hung in the air. I chose it for the pool, options of places with pools were limited. In the future I will forego the pool for location convenience and a more up-to-date hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kara

Stayed 1 night in May 2025

10/10 Excellent

Maleah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The poolroom patio had a BEAUTIFUL view!!
Stayed 2 nights in May 2025

8/10 Good

Angela

Stayed 2 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Perfect area Plenty of restaurants. Room was nice
Stayed 3 nights in May 2025

8/10 Good

marilandy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2025

4/10 Poor

Carrie

Liked: Property conditions & facilities
Stayed 2 nights in May 2025