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Best Western River North Hotel

2.5 star property

Photo gallery for Best Western River North Hotel

Property amenity
Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)
Lobby
Business centre
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
125 W Ohio St, Chicago, IL, 60654
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Chicago Riverwalk
    ‪10 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(103 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(97 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Chicago

With a stay at Best Western River North Hotel in Chicago (Downtown Chicago), you'll be within a 5-minute drive of Michigan Avenue and Water Tower Place. .This hotel is 1 mi (1.7 km) from Millennium Park and 1.2 mi (1.9 km) from Willis Tower.

What's nearby

  • Merchandise Mart - 5 min walk - 0.4 km
  • Michigan Avenue - 8 min walk - 0.7 km
  • Chicago Riverwalk - 10 min walk - 0.8 km
  • Water Tower Place - 12 min walk - 1.1 km
  • Millennium Park - 14 min walk - 1.2 km

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 17 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Portillo's - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Zarella Pizzeria & Taverna - ‬2 min walk
  • ‪Sushi-San - ‬2 min walk
  • ‪Beatrix - ‬2 min walk

About this property

Best Western River North Hotel

Hotel with a rooftop terrace, 8-minute walk to Michigan Avenue
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay movies.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 150 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite to eat at Pizzeria Ora, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 52 per day; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1041 reviews
Rating 8 - Good. 246 out of 1041 reviews
Rating 6 - Okay. 176 out of 1041 reviews
Rating 4 - Poor. 78 out of 1041 reviews
Rating 2 - Terrible. 96 out of 1041 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities
Nice and clean room! Nice pool area.
Stayed 1 night in Oct 2025

10/10 Excellent

Tommie

Stayed 3 nights in Oct 2025

4/10 Poor

Nora

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is so loud. You can hear the street and the walls are paper thin. I could hear someone’s alarm go off all morning. It is not accessible at all. Housekeeping shows up at 8 am. You can hear the person in the room next to you turn on their sink, flush their toilet, etc. mattress is so uncomfortable. Don’t waste ur money
Stayed 2 nights in Oct 2025

10/10 Excellent

Salome

Stayed 1 night in Oct 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and comfy. The toilet area was a little castrophic. Our service dog was comfortable as well.
Stayed 2 nights in Oct 2025

6/10 Okay

Ambroshia

Disliked: Cleanliness, amenities, property conditions & facilities
The location is great, close to everything. The hotel is very dated, only the reception area is updated. The remainder of the hotel is old, stinks, floors in the hallway creak, and the walls in the rooms are paper thin. We could hear the people above us walking hard for about two hours late at night each night, to the point that I couldn’t sleep. I turned on the air conditioner fan and brown noise trying to block out the noise so my daughter and I could sleep. It was horrible. The staff was very nice and the amenities like the indoor pool and rooftop were very nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robertniece, Evergreen Park

Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A walk down memory lane..

Stayed 2 nights in Oct 2025

10/10 Excellent

Lautaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place located beautifully & had everything one needs. Definitely recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Yvona

Stayed 1 night in Oct 2025

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities
THE ROOF DECK IS NICE. THE PARKING ATTENDANT IS AN ABSOLUTE GEM. NO MINI FRIDGE IN ROOM, AND IF ITS RAINING BE CAREFUL WALKING BETWEEN THE BUILDINGS BECAUSE ITS SLIPPERY.
Stayed 1 night in Oct 2025

2/10 Terrible

luis

Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Stayed 2 nights in Oct 2025

8/10 Good

Santiago

Liked: Cleanliness, staff & service, room comfort
.
Stayed 1 night in Oct 2025

6/10 Okay

Bruce

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was very nice. Staff were great. Breakfast was OK but the location of the room above the parking garage was suboptimal and the noise at this location is next to unbearable.
Stayed 6 nights in Oct 2025

10/10 Excellent

ryosuke, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

2/10 Terrible

justin

Disliked: Cleanliness, staff & service, property conditions & facilities
close
Stayed 2 nights in Oct 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond to make my stay comfortable, and were very accommodating with my schedule and needs. The room was spacious and clean with a large amount of storage space.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sebastian

Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was yummy and served quickly. Staff was courteous.
Stayed 4 nights in Oct 2025

10/10 Excellent

Patrick, Tampa

Stayed 1 night in Oct 2025

10/10 Excellent

Holly Ann

Stayed 1 night in Oct 2025