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HYATT house Chicago/Schaumburg

3.5 star property

Photo gallery for HYATT house Chicago/Schaumburg

Bar (on property)
Exterior
Lobby
Terrace/patio
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1251 American Lane, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪10 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪2 min drive‬
  • Place, Schaumburg Convention Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom

7.6 out of 10
Good
(22 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(110 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

7.2 out of 10
Good
(15 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Terrace/patio
Home2 Suites by Hilton Chicago/Schaumburg, IL
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 921 reviews
The price is NZ$208
includes taxes & fees
27 Feb - 28 Feb
Home2 Suites by Hilton Chicago/Schaumburg, IL

About the area

Schaumburg

Located in Schaumburg, HYATT house Chicago/Schaumburg is in the business district, within a 5-minute drive of Woodfield Mall and Schaumburg Convention Center. .This hotel is 1.4 mi (2.2 km) from LEGOLAND® Discovery Center and 3.2 mi (5.2 km) from Harper College.

What's nearby

  • Woodfield Mall - 10 min walk - 0.9 km
  • LEGOLAND® Discovery Center - 2 min drive - 1.8 km
  • Schaumburg Convention Center - 3 min drive - 2.5 km
  • Spring Valley - 4 min drive - 3.6 km
  • Topgolf - 4 min drive - 3.6 km

Getting around

  • Roselle Medinah Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Red Robin - ‬16 min walk
  • ‪Hooters - ‬12 min walk

About this property

HYATT house Chicago/Schaumburg

Suburban hotel with free breakfast, near Woodfield Mall
HYATT house Chicago/Schaumburg offers 134 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

This Schaumburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Don't miss out on recreational opportunities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and gas grills.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Basketball
  • Bicycles
  • Gym
  • Pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 75 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Cleaning deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per week
  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Chicago/Schaumburg
HYATT house Hotel Chicago/Schaumburg
Hyatt House Chicago/Schaumburg Hotel Schaumburg
Hyatt House Chicago Schaumburg
Schaumburg Hyatt Summerfield Suites
Schaumburg Summerfield Suites
Summerfield Suites Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel Schaumburg

HYATT house Chicago/Schaumburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Sanjeev

Hi, I just wanted to share some feedback about my recent stay. Unfortunately, my experience wasn’t great, the shower in my room wasn’t handled properly, and it made the whole experience uncomfortable. Also, the food service was quite disappointing. There weren’t many options available, and the service was very slow. For example, at the waffle station, it took more than 15 minutes just to get one item, which was quite frustrating. Overall, I didn’t really enjoy the stay due to these issues. I hope the management can take this as constructive feedback and make improvements for future guests.
Stayed 1 night in Oct 2025

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The hotel was very clean. The pool area in the hot tub area was excellent with great views of the sky all around very happy with this day. We’ll be back again thank you so much.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 5 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Oct 2025

2/10 Terrible

Michelle

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Unfortunately we came with high expectations for our family. The breakfast was great but the cleanliness is the place needs to be updated. The first room we were in still no had filth on the floor. The second room we were moved into was dirty- felt like it wasn’t vacuumed. We had a spider crawling and a little nest of spider in the room. The toilet was leaking and it felt as though everything was falling apart. The breakfast and service was great but unfortunately the cleanliness and all was not.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh fruit. Oatmeal. Nuts. Yoquart and freshly made omelette. Clean room. Excellent customer service. Great check in. Hot coffee in the Lobby all day.
Stayed 1 night in Oct 2025

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient, located close to restaurants, mall and highways. Clean facility and friendly staff.
Stayed 2 nights in Oct 2025

2/10 Terrible

ERIC

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm really disappointed. The check-out is 12 o'clock, but I didn't check-out, but the hotel cleaned it in advance and took up the cleaning fee. Romm was smell so bad.The water in the pool was dirty and there was no bathroom. Home appliances were not working, and ice machines were not on every floor and it was hard to find. If you ask me to pay for cleaning fee, I will talk to the headquarters. Never go back again!
Stayed 1 night in Oct 2025

2/10 Terrible

Bumwon, Buford

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 6 nights in Oct 2025

6/10 Okay

Scott

Travelled with family
Disliked: Cleanliness, amenities
We never received a cleaning the entire 5 days we were there, they did come and take all of our towels leaving us none in there place. Floors were filthy, couch had many stains and a smell that never went away. Breakfast was supposed to go till 10am but was broken down ahead of time with nothing offered. Other than being in Schaumburg close to everything this is not anything like any other Hyatt I’ve ever stayed. I guess that’s the difference when you allow franchise partners.
Stayed 4 nights in Oct 2025

4/10 Poor

Don

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water, poor breakfast, bar present but never staffed. Never staying there again. Left one night early with no refund.
Stayed 3 nights in Oct 2025

6/10 Okay

Tim

Liked: Staff & service, amenities
Fine
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2025

6/10 Okay

STEVEN, Des Plaines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great! We just had an issue with someone knocking at our door at 11pm at night aggressively and then running off.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dominique

Stayed 1 night in Jul 2025

4/10 Poor

Dustin

Travelled with family
Disliked: Property conditions & facilities
Bed was very uncomfortable causing back pain and hardly any sleep. Bathroom ceiling had a leak that was dripping. No bathroom fan. The shower didn't have much hot water. TV screen had a blue tint to it. Breakfast was very crowded and the food wasn't great. Coffee was always empty. Not a great experience.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tomeka

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room we went to was horrible room 617 it smelt like death they stated they were going to come clean it and never did. They then switched us to room 531 had us go to the room with our belongings and they will meet us there. 42min later they never came and we couldn't find the receptionist. Finally found her 42min later smoking outside with other guest
Stayed 1 night in Oct 2025

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Quick check-in, little old and dirty in room, water would not warm up on shower
Stayed 1 night in Oct 2025

4/10 Poor

Edin

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Run-down hotel. Not very clean. Very few cable channels, no streaming options.
Stayed 7 nights in Oct 2025

10/10 Excellent

Arlette

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a while since i actually enjoy my stay in a Chicago hotel close to the airport. Me and my kids loved the place, everybody was so nice, they had fresh brewed coffee ALL DAY, my kids loved the breakfast, and it was pet friendly, even staff petted my dogs. Loved how quiet it was.
Stayed 2 nights in Oct 2025

10/10 Excellent

LaToya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacnika

Stayed 1 night in Oct 2025

2/10 Terrible

Michele

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room smelled overwhelmingly of cat urine. We had the staff come and smell it. They tried to cover it up with disinfectant spray. They then moved us from our 2 bedroom room to two single rooms on opposite ends of the hallway when we requested connecting rooms. We were promised we would get a two bedroom room the next day. We went to the front desk in the morning. They put us back in the room with the odor and said they would have someone shampoo the carpet. We ended up with a smelly room that had a soggy carpet. For our inconveniences, they gave us a $5 voucher for what they pathetically called a market. I felt insulted and mistreated as a customer. I would never stay here again!
Stayed 2 nights in Oct 2025

6/10 Okay

nuzhat

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Everything was great about the property. Good staff, good breakfast overall.They provided a shuttle to go to near by place. Only thing was room was not cleaned for 4 days. Even after request the room's trash was not taken out.
Stayed 4 nights in Oct 2025