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Hampton Inn & Suites Chicago/Mt. Prospect

3.0 star property

Photo gallery for Hampton Inn & Suites Chicago/Mt. Prospect

Welcome to Hampton Inn & Suites, featuring a curved entrance canopy and brick and glass facades.
Relax in our spacious lobby with a comfortable seating area, central bar, and lounge space.
Relax in this stylish room with two single beds, a large flat-screen TV, and a comfortable seating area.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and elegant chandelier.
Relax in a spacious lobby area with comfortable seating, a potted plant, and a patterned wall.

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
1 Randhurst Village Dr, Mount Prospect, IL, 60056
  • Randhurst Village
    ‪1 min walk‬
  • Schaumburg Convention Center
    ‪12 min drive‬
  • Woodfield Mall
    ‪13 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

View all photos for 1 King Bed Room, W/C Accessible With Tub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Room, W/C Accessible With Tub

7.6 out of 10
Good
(4 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed Room, Accessible W/ Roll-In Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Room, Accessible W/ Roll-In Shower

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 62 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Balcony

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(13 reviews)
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(45 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for 2 Queen Bed Room, Hearing Accessible W/ Tub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Bed Room, Hearing Accessible W/ Tub

9.4 out of 10
Exceptional
(9 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Bed Studio Suite, W/C and Hearing Impaired Accessible With Tub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Bed Studio Suite, W/C and Hearing Impaired Accessible With Tub

9.8 out of 10
Exceptional
(6 reviews)
  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1 King Bed Room, W/C and Hearing Impaired Accessible With Tub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Room, W/C and Hearing Impaired Accessible With Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed Room, Hearing Impaired Accessible W/ Roll-In Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Room, Hearing Impaired Accessible W/ Roll-In Shower

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Bed Room, W/C Accessible WithTub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Queen Bed Room, W/C Accessible WithTub

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Mount Prospect

When you stay at Hampton Inn & Suites Chicago/Mt. Prospect in Mount Prospect, you'll be connected to a shopping center, within a 15-minute drive of Allstate Arena and Woodfield Mall. .This hotel is 8.8 mi (14.1 km) from Donald E. Stephens Convention Center and 8.8 mi (14.2 km) from Schaumburg Convention Center.

What's nearby

  • Randhurst Village - 1 min walk - 0.0 km
  • Schaumburg Convention Center - 12 min drive - 11.7 km
  • Allstate Arena - 12 min drive - 12.0 km
  • Woodfield Mall - 13 min drive - 12.3 km
  • Donald E. Stephens Convention Center - 14 min drive - 15.8 km

Getting around

  • Prospect Heights Station - 4 min drive
  • Chicago, IL (PWK-Chicago Executive) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Andy's Frozen Custard - ‬10 min walk

About this property

Hampton Inn & Suites Chicago/Mt. Prospect

Pet-friendly hotel with free breakfast connected to a shopping center in Mount Prospect
Hampton Inn & Suites Chicago/Mt. Prospect offers 120 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Mount Prospect? This hotel has 1496 square feet (139 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 10.50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 10.5 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago/Mt. Prospect
Hampton Inn Chicago/Mt.
Hampton Inn Chicago/Mt. Hotel
Hampton Inn Chicago/Mt. Hotel Prospect
Hampton Inn Chicago/Mt. Prospect
Hampton Inn Chicago/Mt. Prospect Hotel
Hampton Inn Suites Chicago/Mt. Prospect
Hampton ChicagoMt Prospect
Hampton Inn & Suites Chicago/Mt. Prospect Hotel
Hampton Inn & Suites Chicago/Mt. Prospect Mount Prospect
Hampton Inn & Suites Chicago/Mt. Prospect Hotel Mount Prospect

Hampton Inn & Suites Chicago/Mt. Prospect Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Very nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really an excellent experience. Breakfast was as good as hotels get it.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

2/10 Terrible

Maribel

Stayed 2 nights in Apr 2025

10/10 Excellent

Mariana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy parking, friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Rasheida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get better keys!

Our keys kept malfunctioning. We had them replaced, only for them to stop working after the first use. A lady in the elevator had her keys replaced twice. This shouldn’t happen. Also, when replenishing the room, guest services should refill the dispensers. We were out of hand soap and body lotion upon check-in.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Family

We travel to Mt Prospect often for family and recently discovered Hampton Inn located in Mt Prospect. We were very satisfied and based on our experience so far, it will be our lodging of choice going forward.
Stayed 2 nights in Apr 2025

4/10 Poor

Kelly

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Terrible service

When we arrived, the man at the desk was very rude to me giving me attitude because i went through your service and not directly through the hotel itself. Then we arrive into our room and their was garbage wrappers on the floor and under bed. The coffee machine was broke, and our key didnt work. When i explained to the gentleman one of the keys didnt work. He gave me attitude and reset it, it still didnt work. At this point my husband told me just forget it, he clearly doesnt want to help us. Its a shame we took the kids here for Easter. The pool was dirty and freezing cold as well. Breakfast was only 4 items and the bagels and muffins were stale. Im not happy at all . Will never go back. Horrible experience
Stayed 1 night in Apr 2025

6/10 Okay

Jeff

Business traveller
Breakfast was absolute garbage
Stayed 1 night in Apr 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Khem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Joanna, western springs

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2025

10/10 Excellent

Yevgeniy

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything. Highly recommend.
Stayed 3 nights in Jan 2025

6/10 Okay

Scott

Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Location is great, rooms are large, and nice amenities, but the rooms are not very carefully cleaned (there were some smudges that may have been blood on our comforter among other noticeable cut corners in the housekeeping).
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Joseph

Stayed 1 night in Mar 2025

10/10 Excellent

Raymundo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice area! Nice place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Customer Service

Amazing
Stayed 2 nights in Mar 2025

4/10 Poor

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The front desk person was not helpful. Also why do I not get credit for staying at a Hilton when I book through Hotels.com? I am GOld with Hilton..guess I need to stop using Hotels.com
Stayed 1 night in Mar 2025