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Holiday Inn Express & Suites Chicago West-Roselle by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle by IHG

Welcome to Holiday Inn Express & Suites, featuring a modern architectural design with a flat roof and covered entrance.
Relax in a spacious room with a bathtub, wooden bench, and wall-mounted TV.
Relax and unwind by the pool, surrounded by comfortable seating areas and lush greenery.
Stunning lobby with a staircase, seating area, and abstract art.
Enjoy a self-service dining experience with a variety of food options, including turkey sausage and bacon.

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1490 W Lake Street, Roselle, IL, 60172
  • Woodfield Mall
    ‪15 min drive‬
  • LEGOLAND® Discovery Center
    ‪15 min drive‬
  • Schaumburg Convention Center
    ‪17 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Freestanding Bath)

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1007)
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About the area

Roselle

Located in Roselle, Holiday Inn Express & Suites Chicago West-Roselle by IHG is within a 15-minute drive of Schaumburg Medieval Times and Arboretum of South Barrington. .This hotel is 8.3 mi (13.3 km) from Wheaton College and 9.1 mi (14.7 km) from Central Dupage Hospital.

What's nearby

  • Woodfield Mall - 15 min drive - 16.1 km
  • LEGOLAND® Discovery Center - 15 min drive - 16.1 km
  • Schaumburg Medieval Times - 16 min drive - 16.4 km
  • Schaumburg Convention Center - 17 min drive - 18.2 km
  • Wheaton College - 17 min drive - 14.6 km

Getting around

  • Hanover Park Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 32 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Golden Corral - ‬4 min drive
  • ‪Schaumburg Boomers Stadium - ‬5 min drive
  • ‪Wendy's - ‬17 min walk

About this property

Holiday Inn Express & Suites Chicago West-Roselle by IHG

Hotel with free breakfast, in the vicinity of Wheaton College
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers 101 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 101 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Roselle? This hotel has 580 square feet (54 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (580 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 19 2025 to December 31 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle
Holiday Inn Express Suites Chicago West Roselle by IHG
Holiday Inn Express Suites Chicago West Roselle an IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Roselle

Holiday Inn Express & Suites Chicago West-Roselle by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 478 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The receptionist was very helpful and kind, we realy like the place and they have delicious breakfast. Overall great place to stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
You have to hook up your Netflix through their TV basically otherwise no TV.
Stayed 1 night in Jan 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire facility is non smoking yet people were smoking in the rooms to the point I had to leave
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

4/10 Poor

Elizabeth

Stayed 1 night in Apr 2025

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Amenities, property conditions & facilities
The pool and hot tub were not accessible because they were broken. The shower water was either extremely hot or extremely cold (couldn't adjust the water temperature). I was very disappointed.
Stayed 1 night in Apr 2025

6/10 Okay

Frederick, Madison

Travelled with partner
Coffee was not replenished when asked. A guy was passed out in the lobby. Noise outside the window with booming bass.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the facility was clean the room was phenomenally awesome clean and the dude that checked me in was awesome I really appreciate how he was so polite and nice
Stayed 1 night in Apr 2025

4/10 Poor

Roger E

Disliked: Cleanliness, staff & service, property conditions & facilities
I really don't think you care, but if you do you can contact me. To many issues to list.
Stayed 2 nights in Mar 2025

8/10 Good

Lora

Liked: Staff & service
Room was clean. Beds were a bit firm. Staff was friendly and accommodating. Breakfast was great.
Stayed 1 night in Mar 2025

6/10 Okay

Thanh

Stayed 3 nights in Mar 2025

10/10 Excellent

Erasto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted by the nicest staff once arrived and they were really helpful
Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not worth it

Booked based on amazing pictures of property, but in reality not that amazing. Hot tub was tarped off with a fence around and not functioning. Pool was too cold. Workout room missing a bunch of weights, and drinking fountain didn't work. Son let front desk know and asked if they had any other water available. She offered to charge the room $3 for a bottle. When we came down for breakfast, we saw another drinking fountain near the common area. Breakfast was ok, but not as great as advertized. Ice machine on our floor didn't work, hot water took forever to get and almost lasted for one shower. No working exhaust fan in bathroom. Bed hard. Won't stay here again.
Stayed 1 night in Mar 2025

4/10 Poor

Ian

Stayed 1 night in Mar 2025

2/10 Terrible

john

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was not available. Elevator broke several times in 2 1/2 days. Had to be moved to another room because the plumbing was broke. The new room had lights out and another plumbing issue that was somewhat tolerable. We were woke up around 11:30 pm on Saturday night by loud and obnoxious guests, and when we called the desk they did nothing. Pool was filthy. Would not recommend to anyone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashlee Danielle

Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually arrive a night early for our trip and Erica was very accomadating and found us a room at 2:00am. She was very kind and helpful. We stay here a few times a year and really like this hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel staff was super friendly, breakfast was ok. We've stayed here before but it appears more run down. One elevator didn't work, the hot tub was closed, the exercise room had no weights between 5-35 lbs. In our room, the light above the counter didn't work, the outlet didn't work and the outlet on the lamp didn't work.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abahjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, fast, and affordable
Stayed 1 night in Mar 2025

10/10 Excellent

Aislynn

Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025