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Holiday Inn Express & Suites Chicago West-Roselle by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Chicago West-Roselle by IHG

Indoor pool
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Exterior
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1490 W Lake Street, Roselle, IL, 60172
  • Place, Bowlero Roselle
    ‪10 min walk‬
  • Place, 4 Paws Dog Park
    ‪3 min drive‬
  • Place, Wintrust Field
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

8.8 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Freestanding Bath)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Freestanding Bath)

7.2 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Lobby
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$177
includes taxes & fees
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About the area

Roselle

Located in Roselle, Holiday Inn Express & Suites Chicago West-Roselle by IHG is within a 15-minute drive of Schaumburg Medieval Times and Arboretum of South Barrington. .This hotel is 7.9 mi (12.6 km) from Wheaton College and 9.1 mi (14.7 km) from Central Dupage Hospital.

What's nearby

  • Bowlero Roselle - 10 min walk - 0.9 km
  • 4 Paws Dog Park - 3 min drive - 2.1 km
  • Wintrust Field - 3 min drive - 2.8 km
  • Woodfield Mall - 16 min drive - 15.0 km
  • Schaumburg Convention Center - 17 min drive - 21.1 km

Getting around

  • Roselle Schaumburg Station - 3 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 32 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Schaumburg Boomers Stadium - ‬5 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Holiday Inn Express & Suites Chicago West-Roselle by IHG

Hotel with free parking, in the vicinity of Wheaton College
Holiday Inn Express & Suites Chicago West-Roselle by IHG offers 101 accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Roselle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Roselle? This hotel has 580 square feet (54 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (580 square foot of space)
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Roselle
Country Inn Carlson Roselle
Holiday Inn Express Chicago West-Roselle Hotel
Holiday Inn Express Chicago West-Roselle
Country Inn & Suites Roselle Hotel Roselle
Holiday Inn Express Suites Chicago West Roselle
Holiday Inn Express Suites Chicago West Roselle by IHG
Holiday Inn Express Suites Chicago West Roselle an IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Hotel
Holiday Inn Express & Suites Chicago West-Roselle by IHG Roselle

Holiday Inn Express & Suites Chicago West-Roselle by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 80 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Leon

Stayed 1 night in Oct 2025

10/10 Excellent

Hassan

Stayed 2 nights in Oct 2025

2/10 Terrible

Robyn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty hotel!!! We ound a bed bug in our bed in room 128. They moved us to 328 and told us to be quiet they had to move the people before us out of that room cuz the people below where complaining about them being to loud. I've tried several times to talk to the manager or owner of the hotel and nobody will return my call. I DO NOT recommend this hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Pamela

Travelled with family
Liked: Amenities
The bathroom floor & elevator floors were a bit dirty. But overall clean & the breakfast was good. The halls smelled like marijuana on our first day.
Stayed 2 nights in Oct 2025

8/10 Good

Melisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall would recommend

Clean room, good breakfast. Pool was good. Hot tub jets didn't work. Bathtub drain needs cleaned, there was standing water in tub when taking shower.
Stayed 1 night in Oct 2025

10/10 Excellent

Zain Ul

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay
Stayed 1 night in Oct 2025

8/10 Good

Yuliia

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness
Ok
Stayed 1 night in Oct 2025

8/10 Good

Dami

Liked: Staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Sep 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 2 nights in Oct 2025

8/10 Good

Carla

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provided a great breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was preparing for renovation which meant we were missing a TV in our room. We were given a single towel for a room sleeping 6, and the linens on the sofa sleeper were definitely left over from the previous guests. The staff was good and helped us with all of our requests, but the room smell and lack of TV was just something we had to deal with
Stayed 3 nights in Oct 2025

4/10 Poor

Nilesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

elizabeth

Travelled with family
Very good breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

camela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Stayed 1 night in Oct 2025

2/10 Terrible

Manan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Got to the room, and after we unpacked everything, tried to turn the TV on - didn’t work. So we tried calling the front desk. Impossible task, since the phone didn’t work. There were only 2 towels left for 4 people. Found out at night that the entrance light didn’t work. Had to ask for housekeeping service. They said they don’t do service unless asked. Extremely old and worn out furniture. What is the point of staying at a “holiday inn” if the name associated with luxury and service is like this? There’s no way this hotel passes the inspections from the Holiday Inn on regular basis.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tolulope

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

2/10 Terrible

Katina

Stayed 1 night in Oct 2025

10/10 Excellent

Emre

Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, and comfortable.
Stayed 2 nights in Oct 2025

8/10 Good

Nilesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Leon

Stayed 1 night in Oct 2025

10/10 Excellent

Randall

Stayed 2 nights in Aug 2025