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Aparthotel

Level Chicago – Old Town

4.0 star property

Photo gallery for Level Chicago – Old Town

Front of property – evening/night
Deluxe Room, 1 Single Bed, City View | Living area
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Flat-screen TV
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Barbecue grill
  • Kitchen
  • Dryer
  • Washer

Explore the area

View map
1140 North Wells Street, Chicago, IL, 60610
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪2 min drive‬
  • Place, Millennium Park
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View | Living room

Deluxe Room, 1 King Bed with Sofa bed, City View

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • 100 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Deluxe Room, 1 Queen Bed with Sofa bed, City View | Private kitchen

Deluxe Room, 1 Queen Bed with Sofa bed, City View

  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Living area

Executive Suite, 1 King Bed with Sofa bed, City View

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Deluxe Room, Multiple Beds, City View | Living area

Deluxe Room, Multiple Beds, City View

  • 77 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

  • 146 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

Similar properties

Premium bedding, pillow-top beds, in-room safe, individually furnished
Level Chicago - River North
  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 746 reviews
The price is NZ$435
includes taxes & fees
9 Nov - 10 Nov
Level Chicago - River North

About the area

Chicago

Located in Chicago (Downtown Chicago), Level Chicago – Old Town is within a 15-minute walk of Lake Michigan and Michigan Avenue. .This family-friendly aparthotel is 1.6 mi (2.5 km) from Chicago Riverwalk and 2 mi (3.2 km) from Millennium Park.
View more Aparthotels in ChicagoOpens in a new window

What's nearby

  • Michigan Avenue - 11 min walk - 1.0 km
  • Chicago Riverwalk - 2 min drive - 2.2 km
  • Millennium Park - 3 min drive - 2.5 km
  • Navy Pier - 5 min drive - 3.6 km
  • Wrigley Field - 7 min drive - 6.3 km

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Clark-Division Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪Division On The Rocks - ‬4 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Happy Camper Pizza - ‬2 min walk
  • ‪Dialtone Cafe - ‬1 min walk
  • ‪Taco Bell Cantina - ‬4 min walk

About this property

Level Chicago – Old Town

Family-friendly aparthotel with a 24-hour health club and a sauna
Level Chicago – Old Town offers 35 air-conditioned accommodations with washers/dryers and safes. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including a 24-hour health club, a sauna, and a seasonal outdoor pool. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at Dialtone or snacks in the aparthotel's coffee shop/cafe.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Dialtone - Onsite coffee shop. Guests can enjoy drinks at the bar.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Dialtone

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: USD 20 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 35 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 22.32 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 269 out of 375 reviews
Rating 8 - Good. 47 out of 375 reviews
Rating 6 - Okay. 27 out of 375 reviews
Rating 4 - Poor. 20 out of 375 reviews
Rating 2 - Terrible. 12 out of 375 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jen

Travelled with family
Liked: Cleanliness, room comfort

Nice place but poor management

We were supposed to be in a 2 bedroom room but while we were waiting for our room we were told our room was closed for maintenance so we were switched to 2 separate rooms. This was fine but the keys did not work at first and our room would not lock even when we used the deadbolt. So we called the property people and they said someone would come up right away. We waited an hour and had to call again as no one came and we couldn’t leave our room unlocked. When the maintenance guy finally came it was like he was looking for a tip from us. He said I am doing this out of courtesy but I have to get to my 2nd job. We were taken aback by this. No one seemed concerned that we could not lock our door. In addition fan in the bathroom didn’t work. TV in bedroom did not work. Given what we paid I would have expected top of the line service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anahi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lot of good food options walkable distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimesha

Liked: Cleanliness, property conditions & facilities
Finding a park is hard and the process of getting a room is very tedious but still very beautiful I’ve been twice
Stayed 1 night in Feb 2025

6/10 Okay

Brett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the hotel room's kitchen and it is very nice, however VERY small. The pool/amenities are also very nice. One major challenge was there was a last minute change to the location of our reservation from old town to fulton market. They did communicate the change and provided a discount, however, this occurred the day before our trip. The check-in process was also very disorganized and confusing. Information easily accessible in the reservation was not used, requiring extra check-in time. They told us a crib was available, and later found only a pack and play. I requested bedding for the pull out 4 times before someone brought them. Overall, management needs to improve their operations.
Stayed 3 nights in Jul 2025

8/10 Good

Jessica, Black Diamond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and amenities, we would stay here again. This was a nice place! We love the location and the fact it was dog friendly. Lots to do for eats/drinks in walking distance and they have a lovely dog area adjacent to the pool on the 8th floor. Nice not to have to go down to the street for potty breaks. Taking off a star for the simple fact that they only have feather pillows (so I had to buy my own hypoallergenic one) and their parking lot was full so we had to park a few blocks away.
Stayed 2 nights in Jul 2025

6/10 Okay

Melanie

Stayed 3 nights in Jul 2025

8/10 Good

J Landon

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dominic, Parkland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aparthotel. Like renting a condo downtown. Perfect for longer stays.
Stayed 1 night in Jun 2025

8/10 Good

Kendall

Stayed 3 nights in Jun 2025

10/10 Excellent

Jordan

Stayed 1 night in Jun 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful location. It wasn't a type of stay that I am familiar with, in that, there isn't really a lot of people to reach out to ask for assistance. But, all in all, I would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maurice

Stayed 1 night in Jun 2025

10/10 Excellent

Dequan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Stayed 2 nights in May 2025

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice
Stayed 8 nights in Jun 2025

10/10 Excellent

Jordan

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alexus

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
I had no idea how nice this property would be! I had a full one-bedroom apartment and amazing view and amenities. 10/10, would stay again!
Stayed 3 nights in May 2025

8/10 Good

Chris, CAMARILLO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
was very nice, lots of amenities, and clean.
Stayed 3 nights in May 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing. The view was gorgeous and location can’t be beat.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cocoa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was great. Just as advertised on the site. The staff were awesome especially Doty.
Stayed 4 nights in May 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views and comfortable rooms. Amenities were excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, room comfort

Love aparthotels! Will return to Level!

Fantastic! Only issue was the staff’s lack of clarity on the hot tub.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Always a great experience
Stayed 1 night in May 2025

10/10 Excellent

Latoria

Travelled with family
Liked: Cleanliness, room comfort
Everything was amazing other than the refrigerator and freezer not working. It did get fixed while there.
Stayed 3 nights in May 2025