Palmer House a Hilton Hotel

Photo gallery for Palmer House a Hilton Hotel

Indoor pool
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Point of interest
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

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17 E Monroe St, Chicago, IL, 60603
  • Place, Millennium Park
    ‪3 min walk‬
  • Place, Art Institute of Chicago
    ‪5 min walk‬
  • Place, Chicago Theatre
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

Mobility Accessible Standard King Room With Bathtub

  • Sleeps 2
  • Free Wi-Fi

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(87 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Single Bed

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Two Double Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

Premium Two Double Room

  • Sleeps 4

Premium King Room

  • Sleeps 2

Mobility Accessible Standard Queen Room With Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible Premium Two Double Room With Bathtub

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible Two Double Room With Bathtub

  • Sleeps 4

Mobility Accessible Two Double Room With Shower

  • Sleeps 4

Two Double Suite

  • Sleeps 4

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, 2 Bathrooms

8.4 out of 10
Very good
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Oversized Deluxe Two Double Room

  • Sleeps 4
  • Free Wi-Fi

Oversized Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(51 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Room - 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Room - 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Mobility Accessible One-Bedroom King Suite with Roll in Shower

  • Sleeps 2

Mobility Accessible Standard King Room With Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

Premium Two Double Room With Two Bath

  • Sleeps 4
  • Free Wi-Fi

Two Double Room With Two Bathrooms

  • Sleeps 4
  • Free Wi-Fi

One Bedroom King Suite

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Room, 1 King Bed, Non Smoking (Hip & Historic)

8.6 out of 10
Excellent
(183 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chicago

Palmer House a Hilton Hotel is centrally located in Chicago, a 3-minute walk from Millennium Park and 5 minutes by foot from Art Institute of Chicago. .This luxury hotel is 0.3 mi (0.5 km) from Cloud Gate and 0.6 mi (1 km) from Willis Tower.

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Michigan Avenue - 3 min walk - 0.3 km
  • Art Institute of Chicago - 5 min walk - 0.4 km
  • Cloud Gate - 5 min walk - 0.4 km
  • Chicago Theatre - 6 min walk - 0.6 km

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Capital One Café - ‬1 min walk
  • ‪Pizano's Pizza & Pasta - ‬3 min walk
  • ‪Goddess and the Baker - ‬2 min walk

About this property

Palmer House a Hilton Hotel

Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 1641 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Cable programming along with video-game consoles are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and bicycles to rent. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has 130000 square feet (12077 square meters) of space consisting of a conference center and 77 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.
Potter's Bar - This cocktail bar specializes in American cuisine. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business centre
  • Conference centre (130,000 square foot of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 55 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1454 out of 2430 reviews
Rating 8 - Good. 443 out of 2430 reviews
Rating 6 - Okay. 276 out of 2430 reviews
Rating 4 - Poor. 140 out of 2430 reviews
Rating 2 - Terrible. 117 out of 2430 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

najma, Moore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff was great. Great location. Just wish more elevators worked because it was a huge audition festival and elevator situation was dire.
Stayed 3 nights in Feb 2026

10/10 Excellent

Niccole

Liked: Cleanliness, staff & service, amenities
Clean- concierge and front desk staff was great. Beds and pillows were super comfy. Great stay!
Stayed 4 nights in Feb 2026

8/10 Good

Charles

Stayed 1 night in Nov 2025

2/10 Terrible

Carrie, Palm Harbor

Stayed 2 nights in Feb 2026

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
As always, excellent stay! We upgraded & got a 2 bathroom room & an extra cot! perfect! very clean room & comfortable bed!
Stayed 1 night in Jan 2026

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, and friendly staff. Room was not worth an upgrade charge, the shower Basin was broken and didn't drain.
Stayed 1 night in Jan 2026

10/10 Excellent

William, Geneseo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Met expectations.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Jan 2026

6/10 Okay

Kristin

Stayed 1 night in Jan 2026

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Plenty of lighting in our room. Clean bathroom. Comfortable bed. Nice linens. TV channel choices were good. Lockwood was delicious!
Stayed 2 nights in Jan 2026

6/10 Okay

Joshua

Stayed 1 night in Jan 2026

2/10 Terrible

Umaid

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shampoo or shower gel in the room. The room was dirty and smelled terrible. I tried to call the reception, but no one answered. I definitely wouldn't recommend this hotel to anyone.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jodi

Stayed 4 nights in Jan 2026

6/10 Okay

Kristen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was great! Except the bar that’s connected to the property. Worst service I’ve ever received. It’s a shame. Such a nice hotel with a terrible bar/staff connected to it!
Stayed 2 nights in Dec 2025

8/10 Good

Salvador

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our first stay at Palmer house was a very welcoming experience. The location in downtown Chicago made everything along Michigan ave and surrounding sights easily accessible. The multiple entries were super helpful while walking around and navigating the cold (polar vortex). Ride share and even DoorDash deliveries were easy. The resturant offered a delightful breakfast and complimentary menu. Rooms and heating were a little outdated but would definitely visit again.
Stayed 1 night in Jan 2026

10/10 Excellent

Cantrail

Stayed 1 night in Jan 2026

4/10 Poor

Casey

Stayed 1 night in Jan 2026

10/10 Excellent

Tristan

Stayed 3 nights in Jan 2026

10/10 Excellent

jenny

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Besides the ambience and location of this gorgeous hotel... we enjoyed winding down the evening with a drink and Bertha's brownie in the lobby/lounge.
Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

Matthias, Urbana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Arts Institute and CSO. Helpful staff. Very good SPA + fitness + pool.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Jan 2026

8/10 Good

Kathy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, attractive classic looking room and bathroom.
Stayed 1 night in Dec 2025