Palmer House a Hilton Hotel

4.0 star property

Photo gallery for Palmer House a Hilton Hotel

Ballroom
Property video
Ballroom
Meeting facility
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
17 E Monroe St, Chicago, IL, 60603
  • Place, Millennium Park
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Art Institute of Chicago
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Mobility Accessible Standard King Room With Bathtub

  • Sleeps 2

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(75 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Single Bed

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Two Double Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

Premium Two Double Room

  • Sleeps 4

Premium King Room

  • Sleeps 2

Mobility Accessible Standard Queen Room With Roll In Shower

  • Sleeps 2

Mobility Accessible Premium Two Double Room With Bathtub

  • Sleeps 4

Mobility Accessible Two Double Room With Bathtub

  • Sleeps 4

Mobility Accessible Two Double Room With Shower

  • Sleeps 4

Two Double Suite

  • Sleeps 4

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(20 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, 2 Bathrooms

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Oversized Deluxe Two Double Room

  • Sleeps 4

Oversized Deluxe King Room

  • Sleeps 2

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(48 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room - 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room - 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Mobility Accessible One-Bedroom King Suite with Roll in Shower

  • Sleeps 2

Mobility Accessible Standard King Room With Roll In Shower

  • Sleeps 2

Premium Two Double Room With Two Bath

  • Sleeps 4

Two Double Room With Two Bathrooms

  • Sleeps 4

One Bedroom King Suite

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Room, 1 King Bed, Non Smoking (Hip & Historic)

8.6 out of 10
Excellent
(169 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chicago

Palmer House a Hilton Hotel is centrally located in Chicago, a 3-minute walk from Millennium Park and 5 minutes by foot from Art Institute of Chicago. .This luxury hotel is 0.3 mi (0.5 km) from Cloud Gate and 0.6 mi (1 km) from Willis Tower.

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Michigan Avenue - 3 min walk - 0.3 km
  • Art Institute of Chicago - 5 min walk - 0.4 km
  • Cloud Gate - 5 min walk - 0.4 km
  • Chicago Theatre - 6 min walk - 0.6 km

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬3 min walk
  • ‪Capital One Café - ‬1 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Goddess and the Baker - ‬2 min walk

About this property

Palmer House a Hilton Hotel

Luxury hotel with a full-service spa and a 24-hour health club
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 1641 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Cable programming along with video-game consoles are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and bicycles to rent. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has 130000 square feet (12077 square meters) of space consisting of a conference center and 77 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.
Potter's Bar - This cocktail bar specializes in American cuisine. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business centre
  • Conference centre (130,000 square foot of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.00 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 50.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1254 out of 2155 reviews
Rating 8 - Good. 402 out of 2155 reviews
Rating 6 - Okay. 253 out of 2155 reviews
Rating 4 - Poor. 137 out of 2155 reviews
Rating 2 - Terrible. 109 out of 2155 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and room were beautiful with just the right amount of comfort. My only suggestion is the concierge provided us list of things instead of any real assistance. They did recommend a breakfast place but when asking about theater they gave us some paper and said these are the shows playing. It was sort of odd and something I could do via the internet.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mario

Stayed 2 nights in Aug 2025

10/10 Excellent

thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very beautiful and pleasant
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel but needs some updates & and maintenance
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unexpectedly spacious, especially for a city hotel. The restaurant was very good for breakfast (the only meal we ate at the hotel, it could be excellent for dinner, I just don’t know that). Convenient to the Art Institute, shopping, dining, and the lakefront. Great lobby. The only problem we had was that the safe was locked and security never showed up to unlock it.
Stayed 3 nights in Sep 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel and so conveniently located - easy to walk to museums and the Mag Mile
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Hotel was very nice with terrific service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

6/10 Okay

Benjamin

Disliked: Property conditions & facilities
This was once a great hotel (I stayed there as an undergraduate, camping out in the living room of my professor's suite). It's now a little seedy, sad, and old. Could use a large infusion of new money to restore its former glory.
Stayed 3 nights in May 2025

8/10 Good

John

Older property rooms need to be upgraded
Stayed 2 nights in Sep 2025

10/10 Excellent

Lesly Pamela Munoz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning! Glad we stayed at Palmer House. The accommodations were nice, clean, and comfortable and staff was pleasant. Location is amazing with ample access to food, shopping, and landmarks. Will try to stay here again on my next visit to Chicago!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Misael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, awesoma staff and great room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Amenities
Loved it! Would stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Brandi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick weekend trip. Beautiful hotel. Great location. Great service.
Stayed 2 nights in Sep 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Work well for are circumstances
Stayed 2 nights in Aug 2025

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lori, west des moines

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will visit again
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful historic property, we loved our stay in this beautiful hotel
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chicago Classic

Staff very friendly & room was comfortable Location was convenient to where we wanted to be
Stayed 3 nights in Sep 2025

6/10 Okay

Noah

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacquetta

Stayed 2 nights in Aug 2025

10/10 Excellent

Dr. Terry, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every minute of our stay. Close to everything and beautiful. We will be staying there anytime we’re in Chicago. Highly recommended!
Stayed 2 nights in Aug 2025