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Residence Inn Chicago Downtown/Loop

3.5 star property

Photo gallery for Residence Inn Chicago Downtown/Loop

View from property
Exterior
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Fridge, microwave, stovetop, dishwasher
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
11 S Lasalle St, Chicago, IL, 60603
  • Cadillac Palace Theatre
    ‪5 min walk‬
  • Willis Tower
    ‪6 min walk‬
  • Millennium Park
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV, pay films

Studio, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed

32-inch LCD TV with cable channels, TV, pay films

Executive Studio, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch LCD TV with cable channels, TV, pay films

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Residence Inn by Marriott Chicago Downtown / River North

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1000)
The price is NZ$801
for 1 room
includes taxes & fees
14 May - 15 May
Residence Inn by Marriott Chicago Downtown / River North

About the area

Chicago

With a stay at Residence Inn Chicago Downtown/Loop in Chicago (Downtown Chicago), you'll be steps from Chicago Loop Synagogue and 3 minutes by foot from Rookery. .This eco-certified hotel is 0.2 mi (0.3 km) from Chicago City Hall and 0.2 mi (0.3 km) from Daley Plaza.

What's nearby

  • Cadillac Palace Theatre - 5 min walk - 0.4 km
  • Willis Tower - 6 min walk - 0.6 km
  • Millennium Park - 9 min walk - 0.8 km
  • Michigan Avenue - 10 min walk - 0.9 km
  • Chicago Riverwalk - 14 min walk - 1.2 km

Getting around

  • Washington-Wells Station - 3 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Goddess and the Baker, 181 W Madison - ‬2 min walk
  • ‪Roanoke Restaurant - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Mr Submarine - ‬4 min walk

About this property

Residence Inn Chicago Downtown/Loop

Eco-certified hotel with free breakfast and a fitness center
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 381 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Residence Inn Chicago Downtown/Loop, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 13 meeting rooms available for events.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1002 reviews
Rating 8 - Good. 182 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Demetrius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Trine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean, lovely bar and restaurant, excellent breakfast buffet!
Stayed 3 nights in Jan 2025

10/10 Excellent

YONGJOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiffani

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for my birthday staycation and enjoyed it very much! I also had three others come and book for my birthday weekend as well. The rooms are spacious and the staff are friendly. If I ever do a staycation again and choose downtown Chicago, I will absolutely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great buffet breakfast and service
Stayed 6 nights in Dec 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff was friendly and helpful. My daughter who has traveled extensively raved that the buffet breakfast was the best she’s ever had at a hotel. Bar in the evening was a great place to hang out with family .

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrés García, Tlalnepantla de baz

Stayed 10 nights in Dec 2024

2/10 Terrible

Arron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was very rude. Reserved a one bedroom suite. Got a regular room. Asked for something with a nice view. Got a view of a brick building. I travel and spend a lot on hotels. Often. And shouldn’t be treated like this.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jordan

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Karrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roanoke restaurant attached to hotel was perfect. The suite gave us extra room for our kids to come upstairs and visit. The parking was hard to find. Ended up self parking for $60 vs valet for $56 tips
Stayed 1 night in Jan 2025

10/10 Excellent

Kin, San Bruno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and the selection is very good. Room is clean. Location is good.
Stayed 1 night in Jan 2025

10/10 Excellent

Augusto

Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenient location, the kitchenette and layout of the room
Stayed 7 nights in Dec 2024

8/10 Good

Joan, Mendon

Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff and wonderful views. Close to lots of hidden gems in food. The breakfast was amazing!
Stayed 2 nights in Jan 2025

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself and the room was very nice and super clean. The bed was comfy and the room was updated and trendy. Staff very friendly throughout. Location is very convenient to walk to the theatre district. The restaurant in the building, Roanoke, was delicious. We sat at the bar for happy hour and the drinks and bartender were top notch. Food was amazing and the servings were very generous. The only complaint we had if we had to have one..is that the breakfast items we had were no longer warm and the coffee was lukewarm. Other than that the hotel was very beautiful and well kept.
Stayed 1 night in Jan 2025

10/10 Excellent

Jordynne

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at this location! Close to most important parts of downtown chicago and very close to the train station
Stayed 1 night in Dec 2024

8/10 Good

Christina, Fishers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Walking distance to museums, Navy Pier, Willis Tower, and everything.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

The Residence Inn, Chicago Downtown Loop - 5 stars all the way. 10 stars actually for their extemely helpful, cheerful, patient front desk staff, especially Jada. Just exceptional service 24/7. Breakfast was excellent every day, dining room staff friendly and efficient. The attached restaurant made our wedding party's dinner a wonderful and beautiful experience. Many thanks to Christine for coordinating the event and to Gregory, our fantastic waiter. The hotel is close to everything you need and we never heard any noise from the street or elevator or the rooms next to us. Rooms were very clean and well furnished.
Stayed 3 nights in Jan 2025

10/10 Excellent

Seyed Ali

Stayed 5 nights in Dec 2024

10/10 Excellent

chu bo

Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriel Maruo Da

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near the L trains and bus stops and it’s located near everything a 10-15 minute walk to all the tourist attractions
Stayed 5 nights in Dec 2024