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Residence Inn Chicago Downtown/Loop

3.5 star property

Photo gallery for Residence Inn Chicago Downtown/Loop

Panoramic city views through a circular window.
Standing tall in the heart of the city, this iconic building offers a glimpse into urban living.
Enjoy a restful night's sleep in this stylish room with a large bed and city views.
Reception area with a modern design, featuring a reception desk and seating area with a television.
Enjoy cooking in this well-equipped kitchen with a refrigerator, microwave, coffee maker, and sink.

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
11 S Lasalle St, Chicago, IL, 60603
  • Willis Tower
    ‪6 min walk‬
  • Millennium Park
    ‪8 min walk‬
  • Chicago Riverwalk
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV, pay films

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(89 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed

32-inch LCD TV with cable channels, TV, pay films

Executive Studio, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Executive Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(45 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Chicago

With a stay at Residence Inn Chicago Downtown/Loop in Chicago (Downtown Chicago), you'll be steps from Chicago Loop Synagogue and 3 minutes by foot from Rookery. .This eco-certified hotel is 0.2 mi (0.3 km) from Chicago City Hall and 0.2 mi (0.3 km) from Daley Plaza.

What's nearby

  • Cadillac Palace Theatre - 3 min walk - 0.3 km
  • Willis Tower - 6 min walk - 0.6 km
  • Michigan Avenue - 8 min walk - 0.7 km
  • Millennium Park - 8 min walk - 0.7 km
  • Chicago Riverwalk - 9 min walk - 0.8 km

Getting around

  • Washington-Wells Station - 3 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Goddess and the Baker, 181 W Madison - ‬2 min walk
  • ‪Roanoke Restaurant - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Mr Submarine - ‬4 min walk

About this property

Residence Inn Chicago Downtown/Loop

Eco-certified hotel with free breakfast and a fitness center
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 381 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Residence Inn Chicago Downtown/Loop, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 13 meeting rooms available for events.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1004 reviews
Rating 8 - Good. 194 out of 1004 reviews
Rating 6 - Okay. 45 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelma

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Dec 2024

6/10 Okay

Peter

Liked: Staff & service, property conditions & facilities
Cost for parking is stupid
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Residence Inn! Clean and newly renovated
Stayed 1 night in Mar 2025

8/10 Good

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location, Family-Friendly, and Thoughtful

We chose this hotel not only for its excellent location—walkable, accessible to public transportation, and close to many landmarks and restaurants—but also because it included breakfast and offered a room with a kitchenette. While we didn’t end up using the kitchenette, it’s a convenient feature for longer stays. The room was spacious enough to accommodate our whole family comfortably. The staff was friendly and very accommodating, which made our stay even more enjoyable. Special kudos to the lovely lady at the bar who prepared us a delicious latte— My only concern was the high cost of valet parking per night. A more budget-friendly option is to park in a nearby parking garage just a few streets away—or better yet, skip bringing a car altogether. Chicago is a fantastic city with great public transit, and there’s really no need to rent or drive.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mo

Liked: Cleanliness, staff & service, property conditions & facilities
A gem and a well kept secret
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly, centennial

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having all of the space in the suite, walking to the riverwalk, Millennium Park, etc. Great restaurants nearby. Friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the space
Stayed 1 night in Apr 2025

10/10 Excellent

Lacandice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and clean. Friendly staff. Property is close to shopping area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerald, Longview

Liked: Cleanliness, amenities, property conditions & facilities
Convenient downtown property. Clean. Staff very pleasant. Breakfast great. Would stay here again.
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel was very nice. Clean. Good breakfast. Our group of 4 got split into 2 rooms because they were “full” and apparently when you book through third party you are not guaranteed your booking room choice. We were not charged extra at least. Also, the elevators were incredibly slow. It seemed like only 2 elevators were working for the 18 or so floors of rooms. Minor inconvenience. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Stayed 2 nights in Apr 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge area was perfect for large groups to be any time of the day. We had a group of 14.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Shawna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast every morning with big selection. Room was clean.
Stayed 4 nights in Mar 2025

10/10 Excellent

KATHERINE TRACY, HAWTHORNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable property. Excellent restaurant & bar. The entire staff was so nice & helpful! Everything is within walking distance. Will definitely stay here again!
Stayed 4 nights in Mar 2025

2/10 Terrible

Alexis

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kadeshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring break with our boys.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Han

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights. The frontdoor of the hotel is small so can be hard to find. The room is suite-style and it has a kitchen with multiple cookwares, although there are many resturants around and I doubt anyone will really cook during the stay. The room is not super spacious but larger enough for being comfortable. The wall is relatively soundproof, that the noise is mostly from outside rather than your neighbors. Due to the narrow street of Chicago you won't have much view from your window, but some rooms, including mine, can see the Willis Tower. The location of the hotel is great, as it's in the center of the downtown. I used to think Chicago is dangerous, but at least around the hotel, I did feel pretty safe even at the night. Free breakfast is offered, and despite being the continental breakfast that you can see anywhere else, the quality is good and there are some variation from day to day. Didn't use other facilities so cannot comment.
Stayed 2 nights in Mar 2025