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Hyatt Regency Waikiki Beach Resort & Spa

4.0 star property

Photo gallery for Hyatt Regency Waikiki Beach Resort & Spa

On the beach, beach towels
Couples treatment room(s), sauna, body treatments, aromatherapy
Exterior
Lobby
Outdoor pool, open 7:30 AM to 9:00 PM, pool cabanas (surcharge)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
2424 Kalakaua Ave, Honolulu, HI, 96815
  • Waikiki Beach
    ‪1 min walk‬
  • International Market Place
    ‪6 min walk‬
  • Honolulu Zoo
    ‪10 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (with Roll-in Shower)

Lanai

Room, 2 Queen Beds, Accessible (with Roll-in Shower)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 44.1 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Ocean View

  • 44.1 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse (Suite)

Penthouse (Suite)

Penthouse (Suite)

  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Diamond Head)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Diamond Head)

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed (Waikiki View)

  • 44.1 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Oceanfront

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Waikiki)

View from room

Room, 1 King Bed, City View (Waikiki)

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Lanai

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (with Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (with Roll-in Shower)

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Oceanfront

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Waikiki View)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront (Diamond Head)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Oceanfront (Diamond Head)

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Diamond Head)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Oceanfront (Diamond Head)

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (High Floor, Waikiki View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View (High Floor, Waikiki View)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (High Floor)

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (High Floor, Waikiki View)

View from room

Room, 1 King Bed, City View (High Floor, Waikiki View)

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (High Floor)

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Waikiki View)

Suite, 1 Bedroom (Waikiki View)

Suite, 1 Bedroom (Waikiki View)

  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is NZ$575
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About the area

Honolulu

Located in Honolulu (Waikiki), Hyatt Regency Waikiki Beach Resort & Spa is a 3-minute walk from Kuhio Beach Park and 6 minutes by foot from International Market Place. .This beach resort is 0.5 mi (0.8 km) from Honolulu Zoo and 0.8 mi (1.3 km) from Waikiki Shell.
View more Resorts in HonoluluOpens in a new window

What's nearby

  • Waikiki Beach - 1 min walk - 0.1 km
  • Kuhio Beach Park - 3 min walk - 0.3 km
  • International Market Place - 6 min walk - 0.5 km
  • Honolulu Zoo - 10 min walk - 0.8 km
  • Ala Moana Center - 5 min drive - 3.9 km

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Eggs 'n Things - ‬2 min walk
  • ‪Musubi Cafe IYASUME - ‬1 min walk
  • ‪Kai Coffee - ‬3 min walk
  • ‪Kai Coffee Hawaii - ‬2 min walk

About this property

Hyatt Regency Waikiki Beach Resort & Spa

Oceanfront resort with poolside bar, near International Market Place
Hyatt Regency Waikiki Beach Resort & Spa offers 1230 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to lanais. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Na Ho'ola Spa has 16 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 1230 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Shor Restaurant, one of the resort's many dining establishments, which include 4 restaurants and 2 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Honolulu? This resort has 10000 square feet (929 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Shor Restaurant - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and light fare.
Kai Coffee - Onsite coffee shop. Open daily.
Tucker & Bevvy - This café serves breakfast, lunch, and light fare. Open daily.
The Buffet at Hyatt - This buffet restaurant overlooks the ocean. Open daily.
SWIM - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 60 per night; includes in/out privileges)
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 42.99 to 42.99 for adults and USD 21.49 to 42.99 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kai Coffee
  • Shor Restaurant
  • SWIM
  • The Buffet at Hyatt
  • Tucker & Bevvy

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's games
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Beach towels
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 61.34 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 42.99 to 42.99 for adults, and USD 21.49 to 42.99 for children
  • Covered self parking fee: USD 60 per night (in/out privileges)
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-046-203-2896-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's TAT number is TA-020-671-2832-01.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Regency Waikiki Beach
Hyatt Regency Waikiki Beach Resort
Hyatt Waikiki Beach
Hyatt Waikiki Beach Resort
Resort Waikiki Beach
Waikiki Beach Hyatt
Waikiki Beach Hyatt Regency
Waikiki Beach Resort
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Regency Waikiki Resort Spa
Hyatt Honolulu
Hyatt Regency Waikiki Beach Resort & Spa Hawaii/Honolulu
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki & Spa
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki Beach Resort & Spa Resort

Hyatt Regency Waikiki Beach Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2477 out of 4068 reviews
Rating 8 - Good. 957 out of 4068 reviews
Rating 6 - Okay. 384 out of 4068 reviews
Rating 4 - Poor. 132 out of 4068 reviews
Rating 2 - Terrible. 118 out of 4068 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

christine

Travelled with family
Liked: Property conditions & facilities
Busy as expected for a large hotel. Nice room.
Stayed 4 nights in Oct 2024

6/10 Okay

Nicole

Travelled with family, Travelled with family and small children, Travelled with partner
Found a dirty bandaid and fry in our room upon check in. Bathroom floor was very slippery. My son and I both slipped and I bruised my tailbone. Not impressed. They changed our rooms but I was still very upset with the situation as it was completely unacceptable.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully central to everything in Waikiki. Lots to see and do or even just wander right outside the hotel! View was spectacular
Stayed 5 nights in Dec 2024

10/10 Excellent

Georgine

Stayed 2 nights in Jan 2025

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Ursulla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Beautiful view. Perfect spot for the surfer looking to score some south shore waves!
Stayed 6 nights in Jan 2025

6/10 Okay

Waell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Listen the property is starting to get dated. They don’t have electric vehicle charging. They charge a lot for parking a car. They obviously aren’t that bright. You want guests to rent a car and drive around. If they aren’t at the hotel running down the property then they are elsewhere exploring the island. The TV kept giving a lost signal and wouldn’t work or turn off randomly. Another room the bathroom door wouldn’t close even after being worked on. The escalator went down during our trip. The bidets are weak. The food options are not that enticing. The only good thing is the all you can eat crab for $85 per person. The show they offer is not worth the money.
Stayed 5 nights in Jan 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property. I have stayed here years ago and had a great stay. The only thing I would change is the dining options in the hotel itself. Very limited.
Stayed 8 nights in Jan 2025

8/10 Good

Andrew, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Julia Ireine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is parking
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
jsdj
Stayed 7 nights in Jan 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Great location easy access to everything you want in your vacation. This the third year in row that we are coming at this property. Thank you and see you next year.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mary E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with the location . Close to everything.
Stayed 4 nights in Jan 2025

6/10 Okay

Maria Rizielle, Valencia

Travelled with family
Liked: Cleanliness, staff & service
The hotel’s location is very convenient, and the staff, particularly those at the breakfast buffet, were exceptionally friendly and attentive. The breakfast buffet was good and delicious, with a lot of variety. The housekeeping team was also very nice. However, the hotel rooms are in need of renovation, and there can be a bit of a wait for the elevator, especially during peak hours.
Stayed 5 nights in Jan 2025

2/10 Terrible

Gustavo, VALLEY STREAM

Stayed 4 nights in Jan 2025

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would og been helpful to know that construction was happening next door
Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy access to Waikiki, restaurants and shopping. Front desk could have been a little more helpful at times. Very clean and spacious, GREAT views!
Stayed 1 night in Jan 2025

4/10 Poor

Cuong

Travelled with family, Business traveller
Disliked: Cleanliness
Will not coming back to this property again. Bad accomodation with request to extend check out due to flight being late, and every day have to visit the front desk 2-3 time a day just to get them activate key card to get in room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Melanio Javiniar

Liked: Cleanliness, staff & service, property conditions & facilities
Too much tourist
Stayed 7 nights in Jan 2025

10/10 Excellent

James William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Property is beautiful and secure. The location is perfect. Walking distance to everything. We had a king bed with an ocean view. I would stay here again.
Stayed 7 nights in Jan 2025

6/10 Okay

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Their system was down all 3 nights we were there. The first night we had to call security every time we needed in our room since no keys could be made. Finally second day they gave 1 temp key that ended up being for our entire stay. They still charged for parking and resort fees though.
Stayed 3 nights in Jan 2025

4/10 Poor

Vikas

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
very unaccommodating staff all around.
Stayed 4 nights in Jan 2025

10/10 Excellent

Patti

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 4 nights in Jan 2025