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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Exterior
Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View map
222 E 22nd Street, Lombard, IL, 60148
  • Place, Yorktown Shopping Center
    ‪6 min walk‬
  • Place, Oakbrook Center Mall
    ‪6 min drive‬
  • Place, Morton Arboretum
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(263 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(105 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(52 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(35 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the area

Lombard

Located in Lombard (Highland Hills), SureStay Plus Hotel by Best Western Chicago Lombard is within a 5-minute drive of Yorktown Shopping Center and Advocate Good Samaritan Hospital. .This hotel is 15.5 mi (25 km) from Donald E. Stephens Convention Center and 3.1 mi (5.1 km) from Lilacia Park.

What's nearby

  • Yorktown Shopping Center - 6 min walk - 0.6 km
  • Oakbrook Center Mall - 6 min drive - 5.7 km
  • Morton Arboretum - 6 min drive - 5.9 km
  • Drury Lane Theater - 7 min drive - 6.0 km
  • College of Dupage - 8 min drive - 6.4 km

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Sarku Japan - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Greek Islands - ‬3 min walk
  • ‪Cinnabon - ‬15 min walk
  • ‪Empire Burgers + Brew - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Suburban hotel with free breakfast and a fitness center
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of SureStay Plus Hotel by Best Western Chicago Lombard. A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1535 out of 2332 reviews
Rating 8 - Good. 481 out of 2332 reviews
Rating 6 - Okay. 179 out of 2332 reviews
Rating 4 - Poor. 77 out of 2332 reviews
Rating 2 - Terrible. 60 out of 2332 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

8/10 Good

Jeff

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Staff & service, amenities
Place smelled like pajeet a bit. Crazy
Stayed 1 night in Jul 2025

2/10 Terrible

Enaam, Pensacola

Travelled with family
Disliked: Amenities
Free makeup bag from previous occupant (aka superficial cleaning). No air conditioning… broken box fan provided. Booked two queen beds provided two doubles. Went to desk to get the soap/shampoo/condition 1/2 ounce bottles that should have at least already been in the room. We had to go find another place to stay because without a/c in an enclosed room it was about 80 degrees… room smelled musty probably because no a/c… DO NOT RISK STAYING HERE. They had no room to switch us to so we suffered for about a five hour attempt to sleep.. we luckily found another place to stay…. Rating minus two.
Stayed 2 nights in Aug 2025

10/10 Excellent

Taneisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how cozy the room was and the helpful and courteous staff. Breakfast was fresh, lovely portions and filling.
Stayed 7 nights in Jul 2025

10/10 Excellent

vehid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 5 nights in Jul 2025

10/10 Excellent

Jovita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Liked: Amenities
Good place
Stayed 3 nights in Jul 2025

4/10 Poor

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Enith, NORTH PORT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pretty good, the staff was super nice. They were super helpful and professional. They were constantly checking on me to make sure I was okay, and they asked me every morning at breakfast if I needed anything. The food was great. The only thing I didn't like about it was the location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shoaib

Stayed 1 night in Jul 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Brenda

The staff was friendly and professional. Thought it a bit odd that having spent 3 nights; however did not have my room serviced once.
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting friends in the area this location is perfect. Hotel is clean and adequate for your needs.
Stayed 4 nights in Jul 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Tyson

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its near my job
Stayed 1 night in Jul 2025

4/10 Poor

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Reservation misled

The queen size room reserved but bed was too small more like a double and room was the size of a closet Construction on the fourth and third floor in progress we were told we might have to use the stairs and did so. We should’ve been told about the construction when we made this reservation a month ago. Noted all of this to the front desk no remedy was offered.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with a great price on hotels.com

It is an awesome place to stay for a great price.
Stayed 2 nights in Jul 2025

8/10 Good

Lyn

Travelled with family
Liked: Staff & service, amenities
The staff was friendly and hotel and ameneties worked well for us. The renovating caused some halls to not smell great, but i am sure it will be better when complete.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

home away from home

I have stayed here on and off for years. great service, clean, and safe.
Stayed 1 night in Jun 2025

8/10 Good

Christelle Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I did not like: people smoking just opposite the main entrance and forcing other people to smoke in a certain extent meanwhile the premise was told to be smoke free.
Stayed 5 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Top notch!
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025