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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Welcome to our lobby, featuring a reception desk, seating area, and dining space.
Relax in comfort with a mix of sofas and armchairs, a fireplace, and a large flat-screen TV.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a large window with a potted plant.
Relax in our inviting lobby with leather sofas, armchairs, and a long reception desk.
Two large beds with white linens and brown headboards, a flat-screen TV, and a large window with curtains.

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
222 E 22nd Street, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪6 min walk‬
  • Oakbrook Center Mall
    ‪5 min drive‬
  • Morton Arboretum
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(238 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Bathtub

8.8 out of 10
Excellent
(30 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(94 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(47 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lombard

Located in Lombard (Highland Hills), SureStay Plus Hotel by Best Western Chicago Lombard is within a 5-minute drive of Yorktown Shopping Center and Advocate Good Samaritan Hospital. .This hotel is 15.5 mi (25 km) from Donald E. Stephens Convention Center and 3.1 mi (5.1 km) from Lilacia Park.

What's nearby

  • Yorktown Shopping Center - 6 min walk - 0.6 km
  • Oakbrook Center Mall - 5 min drive - 6.1 km
  • Morton Arboretum - 6 min drive - 5.9 km
  • Drury Lane Theater - 6 min drive - 6.7 km
  • College of Dupage - 8 min drive - 6.7 km

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Food Court - Yorktown Center - ‬12 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Miller's Ale House - ‬3 min drive
  • ‪The Patio - ‬16 min walk

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Suburban hotel with free breakfast and a fitness center
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of SureStay Plus Hotel by Best Western Chicago Lombard. A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1401 out of 2165 reviews
Rating 8 - Good. 464 out of 2165 reviews
Rating 6 - Okay. 171 out of 2165 reviews
Rating 4 - Poor. 71 out of 2165 reviews
Rating 2 - Terrible. 58 out of 2165 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

William, costa mesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a shopping mall with restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been a little cleaner but overall great place to stay. No bad smells, comfy bed, and good customer service. My partner had a medicak emergency in the lobby and the staff was quick to help and call medics. Greatful for their help.
Stayed 1 night in May 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel stay.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!!
Stayed 1 night in May 2025

10/10 Excellent

Gabe

Stayed 2 nights in Apr 2025

10/10 Excellent

Jahnetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located near a mall with plenty of good shopping options, which made my stay more enjoyable. The receptionist was very kind and answered all of my questions with patience and professionalism. While the property isn’t the most modern, it was clean for the most part and comfortable enough for a short stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Marites, Zion

Liked: Cleanliness
Friendly staff, quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Destiny

Stayed 1 night in Apr 2025

10/10 Excellent

Destiny

Stayed 1 night in Apr 2025

6/10 Okay

LAURA

Rooms need updating.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Stayed 2 nights in Apr 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping ony after checkout so lots of towels and trash can in hall ways
Stayed 2 nights in Apr 2025

8/10 Good

Deja

Liked: Staff & service, property conditions & facilities
The rooms could use an update but it does what it needs to do for the price
Stayed 4 nights in Apr 2025

10/10 Excellent

Zeru

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Apr 2025

8/10 Good

Maurice

Travelled with partner
Liked: Cleanliness, staff & service
The price was right for our stay. Quite reasonable. I was not happy with the breakfast fare, especially the eggs. Every day they were dry and rubber. The furniture in our room definitely showed wear and tear.
Stayed 3 nights in Apr 2025

10/10 Excellent

LEW, memphis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property at a good price.
Stayed 1 night in Apr 2025

8/10 Good

Marites, Zion

Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Stayed 1 night in Apr 2025

8/10 Good

Kerri

Liked: Staff & service
The rooms need updated
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room above us had a water leak into ours. They quickly moved us to another room.
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff and ambiance..
Stayed 3 nights in Apr 2025

8/10 Good

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

The parking was good. The room was spacious. The breakfast was good the breakfast attendant made sure things were kept full which is a plus! The only thing I had an issue was the shower water in the handicapped room. The water was overflowing over the shower floor lip and onto the floor. The water might've went down the drain if the shower curtain was longer maybe??
Stayed 1 night in Apr 2025