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The Chicago Hotel Collection River North

3.0 star property

Photo gallery for The Chicago Hotel Collection River North

Building design
Lobby lounge
Exterior
Signature Suite
Signature Suite

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
312 W. Chestnut St., Chicago, IL, 60610
  • Place, State Street
    ‪7 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪19 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Kitchenette

Premium bedding, individually decorated, individually furnished, desk

Deluxe Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Queen

Signature Queen

Signature Queen

8.0 out of 10
Very good
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Quad

Premium bedding, individually decorated, individually furnished, desk

Signature Quad

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Bunk Beds
  • Free Wi-Fi

View all photos for Signature Loft

Signature Loft

Signature Loft

  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Classic Double

Classic Double

Classic Double

8.0 out of 10
Very good
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Full

Premium bedding, individually decorated, individually furnished, desk

Classic Full

7.6 out of 10
Good
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Signature Double

Signature Double

Signature Double

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Kitchenette

Signature Kitchenette

Signature Kitchenette

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Bunk Beds
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King

Deluxe King

Deluxe King

7.2 out of 10
Good
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Kitchenette

Premium bedding, individually decorated, individually furnished, desk

Premium Room, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Chicago

Located in Chicago (Downtown Chicago), The Chicago Hotel Collection River North is within a 15-minute walk of 360 CHICAGO and Chicago Water Tower. .This hotel is 1 mi (1.6 km) from Museum of Contemporary Art Chicago and 1.3 mi (2.1 km) from Chicago Riverwalk.

What's nearby

  • State Street - 7 min walk - 0.6 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • Chicago Water Tower - 11 min walk - 1.0 km
  • 360 CHICAGO - 15 min walk - 1.3 km
  • Chicago Riverwalk - 19 min walk - 1.6 km

Getting around

  • Chicago Station (Brown Line) - 3 min walk
  • Chicago Van Buren Street Station - 4 min drive
  • Chicago Midway Airport (MDW) - 39 min drive

Restaurants

  • ‪Griddle 24 - ‬4 min walk
  • ‪Layla & Ringo’s - ‬4 min walk
  • ‪Headquarters Beercade - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dearly Beloved - ‬1 min walk

About this property

The Chicago Hotel Collection River North

The Chicago Hotel Collection River North offers 52 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Stay in one of 52 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. This hotel also features a fireplace in the lobby, complimentary use of a nearby fitness facility, and a banquet hall.
Featured amenities include express check-out, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping on request

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's OpenKey mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 670 reviews
Rating 8 - Good. 123 out of 670 reviews
Rating 6 - Okay. 69 out of 670 reviews
Rating 4 - Poor. 58 out of 670 reviews
Rating 2 - Terrible. 120 out of 670 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacob

Stayed 1 night in Feb 2026

2/10 Terrible

Lilian

Travelled with partner
Disliked: Amenities
No vuelvo a quedarme en ese hotel el trato es horrible y son rasistas con los hispanos no se los recomiendo no gasten su dinero en ese lugar
Stayed 1 night in Feb 2026

2/10 Terrible

Evan

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is my second time trying to post my horrible experience with both Expedia and the Chicago Hotel collection river north, but it seems as if they don’t want customers to know how horrible the experiences and how bad they’re scamming people working together to not give people their money back, or to move dates that the companies did wrongfully and would not change it because they’re money hungry let me just say I’m calling the Better Business Bureau on both the Chicago Hotel collection river north, and Expedia
Stayed 2 nights in Jan 2026

2/10 Terrible

Lilian

Stayed 2 nights in Jan 2026

10/10 Excellent

Reina

Stayed 1 night in Jan 2026

10/10 Excellent

Reina

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

mya

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities
Front desk was the best we have had in a long time.
Stayed 1 night in Jan 2026

8/10 Good

Ryan

Stayed 2 nights in Jan 2026

2/10 Terrible

Devin

hidden charges not known until arrival at front desk. online booking needs to include this.
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Guy

Stayed 1 night in Jan 2026

10/10 Excellent

Marlyn

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Dec 2025

8/10 Good

PRAMILA

Travelled with group
Liked: Staff & service
Staff was amazing
Stayed 3 nights in Dec 2025

2/10 Terrible

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience. They charged us for extra things because one towel had make up on it. Staff came into our room in the morning at 9am when check out was at 12. Would not recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

deshun

Stayed 1 night in Dec 2025

2/10 Terrible

karla

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The heating in my room didnt work my entire stay there while the temperature outside was -7 degrees. It was 65 degrees in the room my entire stay. That just isnt livable. And everytime i tried to go speak to the staff about it, they were nowhere to be found. I also paid for hotel parking and ended up having my car towed because there is no clear signage for where hotel parking is. I paid for an upgrade and parking and was only left disappointed.
Stayed 1 night in Dec 2025

6/10 Okay

Michele

Stayed 1 night in Dec 2025

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great decor.
Stayed 1 night in Dec 2025

4/10 Poor

chris

Disliked: Staff & service, property conditions & facilities
Room was fine until I noticed there was some well established mold clearly visible on the baseboards. The tile in the shower wasn’t done properly and water has been seeping through the wall of the sleeping area. When I went to the front desk the next day they said they’d send a cleaner in to check it out, which opulent do anything. The front desk seemed irritated when I asked for a new room and obviously don’t know how mold works. The room I was moved into had the same poor tile install and guarantee there is water damage in the walls too. Wont be back.
Stayed 2 nights in Dec 2025

10/10 Excellent

john

Stayed 2 nights in Dec 2025

10/10 Excellent

Lael

Stayed 1 night in Nov 2025

10/10 Excellent

Eliseo

Stayed 1 night in Nov 2025