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The Chicago Hotel Collection River North

3.0 star property

Photo gallery for The Chicago Hotel Collection River North

Signature Suite
Signature Suite
Lobby lounge
Lobby lounge
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
312 W. Chestnut St., Chicago, IL, 60610
  • Place, State Street
    ‪7 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪19 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Kitchenette

Premium bedding, individually decorated, individually furnished, desk

Deluxe Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Signature Queen

Signature Queen

Signature Queen

7.6 out of 10
Good
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Signature Quad

Premium bedding, individually decorated, individually furnished, desk

Signature Quad

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Bunk Beds

View all photos for Signature Loft

Signature Loft

Signature Loft

8.0 out of 10
Very good
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Single Bunk Bed

View all photos for Classic Double

Classic Double

Classic Double

8.6 out of 10
Excellent
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Full

Premium bedding, individually decorated, individually furnished, desk

Classic Full

8.0 out of 10
Very good
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double

Signature Double

Signature Double

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Signature Kitchenette

Signature Kitchenette

Signature Kitchenette

  • 47 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

7.2 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Kitchenette

Premium bedding, individually decorated, individually furnished, desk

Premium Room, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
The Chicago Hotel Collection - Magnificent Mile
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.8 out of 5, Good, 1,199 reviews
The Chicago Hotel Collection - Magnificent Mile

About the area

Chicago

Located in Chicago (Downtown Chicago), The Chicago Hotel Collection River North is within a 15-minute walk of Michigan Avenue and State Street. .This hotel is 1 mi (1.6 km) from Lake Michigan and 1.3 mi (2.1 km) from Chicago Riverwalk.

What's nearby

  • State Street - 7 min walk - 0.6 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • Water Tower Place - 13 min walk - 1.1 km
  • Merchandise Mart - 14 min walk - 1.2 km
  • Chicago Riverwalk - 19 min walk - 1.6 km

Getting around

  • Millennium Station - 3 min drive
  • Chicago Station (Brown Line) - 3 min walk
  • Chicago Midway Airport (MDW) - 39 min drive

Restaurants

  • ‪Griddle 24 - ‬4 min walk
  • ‪Layla & Ringo’s - ‬4 min walk
  • ‪Headquarters Beercade - ‬3 min walk
  • ‪DJ’s Great Room - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

The Chicago Hotel Collection River North

Hotel with a fitness center, 9-minute walk to State Street
The Chicago Hotel Collection River North offers 52 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Stay in one of 52 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and an arcade/game room. This hotel also features a fireplace in the lobby, complimentary use of a nearby fitness facility, and a banquet hall.
Featured amenities include express check-out, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 41.02 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping on request

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's OpenKey mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 41.02 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 262 out of 605 reviews
Rating 8 - Good. 112 out of 605 reviews
Rating 6 - Okay. 64 out of 605 reviews
Rating 4 - Poor. 56 out of 605 reviews
Rating 2 - Terrible. 111 out of 605 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Cindi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
discount hotel meals offered only at other locations
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations for a group, at a nice price. Loved the decor.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was in great condition, the hotel was nice, and the staff was friendly.
Stayed 1 night in Nov 2025

4/10 Poor

Juan

Disliked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Camalla

Liked: Cleanliness, property conditions & facilities
The staff was nice. The room had a smell to it but it was comfortable
Stayed 1 night in Oct 2025

2/10 Terrible

Krystal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was in a horrible location and it gives the appearance of human trafficking being part of their work.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room with the 3 bunk beds was really cool. The staff was great. However, the coffee counter as shown in the picture is permanently closed (we were really bummed about this) and we were also charged additional mandatory fees at check-in that we weren’t aware of while booking. Be prepared to add an additional $75 plus taxes /night to your stay when you check in.
Stayed 2 nights in Oct 2025

8/10 Good

Angel

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only 2 pictures I took from the place
Stayed 1 night in Oct 2025

10/10 Excellent

Giselle

Stayed 1 night in Sep 2025

4/10 Poor

Christopher

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
This hotel backs up on to the train tracks and my room was extremely noisy. I also had trouble checking in and never really saw anyone on site the whole time we were there. There were also some weird things with the housekeeping, including not making my bed and only having the tiniest shampoo / body wash bottles. I don't know if it's a soft launch but it just wasn't great, especially given the price that we paid.
Stayed 3 nights in Oct 2025

8/10 Good

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Staff & service, property conditions & facilities
Good stay but really strange smell we couldn’t get rid of
Stayed 1 night in Jul 2025

10/10 Excellent

Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, parking situation was a bit rough and checking in was confusing
Stayed 1 night in Oct 2025

10/10 Excellent

jose

Stayed 4 nights in Sep 2025

4/10 Poor

Lara

Stayed 1 night in Oct 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!! Will definitely visit again!
Stayed 2 nights in Aug 2025

2/10 Terrible

Shana

You’re front desk lady was incredibly rude and when I told her I can’t afford parking she practically laughed in my face and refused to refund my stay
Stayed 1 night in Aug 2025

8/10 Good

Kassy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe neighborhood
Stayed 3 nights in Aug 2025

10/10 Excellent

Kia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice !
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
They have some weird fee structure but they are included in the Expedia price. That being said if you are going here maybe look into the perks of their resort fee and incorporate it into your plans ahead of time. Very friendly staff.
Stayed 2 nights in Aug 2025

8/10 Good

POLYANNA

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This was a very good stay for the price we paid. Modern interior, good sizes rooms, AC worked very well, average hotel beds, close to the L. Parking is $42 per night which is expensive but it’s normal for a big city, but parking is under the train tracks and kinda confusing. Overall, I’d stay here again if the price was better than other options.
Stayed 2 nights in Aug 2025

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities
The bed was not made. The cost was very high given the low quality. The costs are hidden and did not appear high but they charge “processing fees” and it is $41/night to park the car under the train trestle on a dirt road. The gym facility does not work (two stationary bikes in a basement).
Stayed 2 nights in Aug 2025