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Aparthotel

Oaks Hervey Bay Resort and Spa

4.5 star property

Photo gallery for Oaks Hervey Bay Resort and Spa

Exterior
View from room
In-room safe, desk, blackout curtains, iron/ironing board
Interior
Premier Apartment, 3 Bedrooms

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • Dryer
  • Pool

Explore the area

Map
569 Charlton Esplanade, Urangan, QLD, 4655
  • Urangan Pier
    ‪3 min walk‬
  • Reefworld Aquarium
    ‪14 min walk‬
  • Great Sandy Straits Marina
    ‪3 min drive‬
  • Hervey Bay, QLD (HVB)
    ‪7 min drive‬

Room options

View all photos for Premier Apartment, 2 Bedrooms

In-room safe, desk, blackout curtains, iron/ironing board

Premier Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Ocean View

Apartment, 3 Bedrooms, Ocean View

Apartment, 3 Bedrooms, Ocean View

  • 144 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Apartment, 1 King Bed, Pool View

View from room

Apartment, 1 King Bed, Pool View

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

View from room

Premier Apartment, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Apartment, 3 Bedrooms, Pool View

  • 144 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Premier Apartment, 3 Bedrooms

In-room safe, desk, blackout curtains, iron/ironing board

Premier Apartment, 3 Bedrooms

  • 144 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms, Pool View

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Ocean View

Apartment, 2 Bedrooms, Ocean View

Apartment, 2 Bedrooms, Ocean View

  • 86 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Penthouse, 3 Bedrooms

In-room safe, desk, blackout curtains, iron/ironing board

Penthouse, 3 Bedrooms

  • 441 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Ramada Hervey Bay

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1003)
The price is NZ$232
for 1 room
includes taxes & fees
28 Jun - 29 Jun
Ramada Hervey Bay

About the area

Hervey Bay

Oaks Hervey Bay Resort and Spa is centrally located in Hervey Bay, a 3-minute walk from Urangan Pier and 12 minutes by foot from Reefworld Aquarium. .This beach aparthotel is 1 mi (1.5 km) from Hervey Bay Botanic Garden and 1.2 mi (1.9 km) from Great Sandy Straits Marina.
View more Aparthotels in Hervey BayOpens in a new window

What's nearby

  • Esplanade - 1 min walk - 0.0 km
  • Urangan Pier - 3 min walk - 0.3 km
  • Reefworld Aquarium - 14 min walk - 1.2 km
  • Hervey Bay Botanic Garden - 19 min walk - 1.6 km
  • Great Sandy Straits Marina - 3 min drive - 1.5 km

Getting around

  • Hervey Bay, QLD (HVB) - 9 min drive

Restaurants

  • ‪Dayman General Store - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Migaloo's Cafe Urangan Pier - ‬8 min walk
  • ‪Kondari - ‬13 min walk
  • ‪Bayaroma - ‬4 min drive

About this property

Oaks Hervey Bay Resort and Spa

Stylish beach retreat with 2 outdoor pools
Oaks Hervey Bay Resort and Spa offers 64 air-conditioned accommodations with private hot tubs and washers/dryers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

2 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mineral Earth has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 64 air-conditioned rooms featuring private hot tubs and flat-screen televisions. Rooms have private furnished balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a health club. Additional features at this aparthotel include wireless internet access (surcharge), concierge services, and a hair salon.
Grab a bite to eat at Bayswater Bistro, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Bayswater Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Salt Cafe - This café serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Korean, Spanish

Property amenities

Beach

  • Sandy beach (direct access)
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Prenatal massages
  • Private hot tub
  • Sauna
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Limo/town car service
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Cot: AUD 20 per night

Restaurants on site

  • Bayswater Bistro
  • Salt Cafe

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • First-run films

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Hair salon
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the city centre
  • In the suburbs
  • Near the airport
  • Near the ocean
  • On the bay
  • On the waterfront

Things to do

  • Bicycle parking
  • Gym
  • Health club
  • Heated pool
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 5 floors
  • 64 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bicycle parking
  • Built in 2007
  • Energy-saving switches in guestrooms
  • Garden
  • Local artist showcase
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Peppers Pier
Oaks Resort Hervey Bay Urangan
Peppers Pier Resort Urangan
Peppers Pier Urangan
Oceans Resort & Spa Hervey Bay, Australia - Urangan
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
Oceans Resort Urangan
Oceans Urangan
Oaks Resort Hervey Bay
Oaks Hervey Bay Urangan
Oaks Hervey Bay
Oaks Resort Hervey Urangan
Oaks Hervey Bay Resort Spa
Oaks Resort Spa Hervey Bay
Oaks Hervey Bay Spa Urangan
Oaks Hervey Bay Resort and Spa Urangan
Oaks Hervey Bay Resort and Spa Aparthotel
Oaks Hervey Bay Resort and Spa Aparthotel Urangan

Oaks Hervey Bay Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1123 out of 1750 reviews
Rating 8 - Good. 465 out of 1750 reviews
Rating 6 - Okay. 106 out of 1750 reviews
Rating 4 - Poor. 38 out of 1750 reviews
Rating 2 - Terrible. 18 out of 1750 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shaune

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ondine Flavia

Liked: Cleanliness, property conditions & facilities
Always a good hotel to stay, good area, pool, close to the beach and pier, clean, quiet, safe parking, cooking facilities!
Stayed 2 nights in Feb 2025

8/10 Good

steven, pensacola

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Apartment was a great size for a couple. Clean & comfortable. My only dislike was the very low water pressure.
Stayed 7 nights in Jan 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, room comfort

Comfort plus

Amazing apartment Comfortable and very spacious Large bathroom Comfortable lounge in reception Beautiful swim pool Georgia was a delight and attentive in reception
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, room comfort

Worth a stay

We stayed at Oaks Hervey Bay for one night booking a one bedroom pool view apartment. This was a staycation. We were upgraded to an ocean view two bedroom. The apartment was very spacious with a massive ensuite including a spa bath. The young lady on reception was extremely efficient and friendly. They have a wellness spa onsite which I visited for a relaxing treatment.
Ocean view from Level 2
Pool.
Balcony
Spa bath in main bedroom
Stayed 1 night in Jan 2025

10/10 Excellent

MELISA, MELBOURNE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hands down the best customer service experience reception crew very helpful and always welcoming my family had the best holiday ever!!!!! Definitely recommend this to anyone great experience we've had in a long time cant wait to come back
Stayed 2 nights in Jan 2025

4/10 Poor

Tyler

Travelled with family
Disliked: Property conditions & facilities
Room was dated and there was a terrible smell that left us with a headache.
Stayed 2 nights in Jan 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our favourite Hervey Bay hotel, tried many others in past but will never stay anywhere else again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Angus

Liked: Cleanliness, property conditions & facilities
Staff very nice and helpful. The pool is great and rooms big and space
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property in a great location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Denis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Oaks is a fantastic holiday destination, the whole experience from check in to check out was so convenient. Heaps of eating and walking options close by, will be making an effort to stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Simranjot

Travelled with family
Nice pool, had an apartment but there were fine flies roaming around in kitchen and toilets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheree

Liked: Cleanliness, property conditions & facilities
The pool view room was a great choice. Close to food options and a walk along the pier.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Staff were attentive, informative & friendly. Pools were great , grounds kept well. There was nothing that i didnt like about property.
Stayed 1 night in Nov 2024

4/10 Poor

Ross

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed in room 3, there was NO wifi and NO phone reception on either Telstra or Optus. I even bought a 4G router with high gain antennas, no reception. The resort was nice, but I needed wifi / internet / phone, and did not get it.
Stayed 2 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, room comfort
Very nice property we enjoyed our 8 nights very much.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jodie

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

james

Liked: Cleanliness, property conditions & facilities
Comfortable stay with courteous staff. Spacious room but shower in round tub awkward and dangerous for elderly. Also floor transition s from rug to tile painful to step on. Overall enjoyable stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Olabode

Travelled with family
Disliked: Room comfort

A TERRIBLE EXPERIENCE IN HERVEY BAY

The checkin experience was terrible, the keys did not work, the room number on the checkin instructions was different from the one with the hotel security, however the keys did not open either room! Generally, the hotel needs a facelift! The building looks old as well as the lifts and the rooms
Stayed 2 nights in Nov 2024