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Virgin Hotels Chicago

4.5 star property

Photo gallery for Virgin Hotels Chicago

Rooftop terrace
Exterior
Rooftop bar, al fresco dining, open daily
Grand Suite, 2 Bedrooms, City View | City view
Rooftop bar, al fresco dining, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

View map
203 N Wabash Ave, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(70 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Room, 2 Double Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Penthouse, 1 King Bed

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Sir Richard's Flat)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room (Sir Richard's Flat)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Accessible, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed, Accessible, City View

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, River View

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed, River View

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, River View (King)

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Suite, 2 Bedrooms, River View (King)

  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, 2 Bedrooms, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Suite, 2 Bedrooms, City View

  • 76 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior
The Royal Sonesta Chicago Downtown
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 3,022 reviews
The price is NZ$329
includes taxes & fees
24 Nov - 25 Nov
The Royal Sonesta Chicago Downtown

About the area

Chicago

A stay at Virgin Hotels Chicago places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. .This luxury hotel is 0.3 mi (0.4 km) from Millennium Park and 0.7 mi (1.2 km) from Grant Park.

What's nearby

  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Chicago Theatre - 2 min walk - 0.2 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Grant Park - 13 min walk - 1.1 km

Getting around

  • State Station - 2 min walk
  • Millennium Station - 4 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Bar Pendry - ‬1 min walk
  • ‪Elephant & Castle - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪7-Eleven - ‬1 min walk

About this property

Virgin Hotels Chicago

Luxury hotel with a nightclub and a 24-hour fitness center
Virgin Hotels Chicago offers 250 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 250 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with down comforters and premium bedding. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Enjoy recreational amenities such as a nightclub and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Italian cuisine at Miss Ricky's, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Snacks are also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has 1430 square feet (133 square meters) of space consisting of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 1:00 PM and on weekends between 8:00 AM and 1:00 PM.
Miss Ricky's - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Two Zero Three - This coffee shop specializes in local cuisine and serves breakfast and light fare. Open daily.
Cerise - This rooftop bar specializes in Mediterranean cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 79 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cerise
  • Miss Ricky's
  • Two Zero Three

Things to do

  • 24-hour gym
  • Library
  • Nightclub

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,430 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 26 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1928
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 34.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Covered valet parking fee: USD 79 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Property Registration Number Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Virgin Hotels Chicago Hotel
Virgin Hotels Hotel
Virgin Hotels Chicago
Virgin Hotels
Virgin Hotels Chicago Hotel
Virgin Hotels Chicago Chicago
Virgin Hotels Chicago Hotel Chicago

Virgin Hotels Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1006 out of 1399 reviews
Rating 8 - Good. 240 out of 1399 reviews
Rating 6 - Okay. 89 out of 1399 reviews
Rating 4 - Poor. 28 out of 1399 reviews
Rating 2 - Terrible. 36 out of 1399 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved the friendly/helpful staff. The hotel was convient to a lot of tourist spots and great restaurants. Public transportation is also available right by the hotel for anything a little further out. We would definitely stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
The last room in Chicago during lollapalooza but actually nice
Stayed 1 night in Jul 2025

8/10 Good

Free, Hillsborough

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and very walkable to local attractions
Stayed 2 nights in Jul 2025

4/10 Poor

Brandon

Stayed 2 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so amazing and clean. We got the grand suite and it was perfect. The suite is really nice and lots of space to place your belongings and get ready! It is beside the train so always make sure you’re placed on a higher floor to avoid the noise
Stayed 3 nights in Jul 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Chelsea

Travelled with group
Liked: Staff & service

Just Ok hotel

The hotel is in a great location, but it feels quite worn and in need of updates. In the evenings, the atmosphere can get rowdy due to the bar crowd, which detracted from the overall experience. Given the price point, we were expecting a more refined and upscale environment.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eduardo

Stayed 1 night in Jul 2025

10/10 Excellent

Jibri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very pleasant, the room was clean, and the hotel was located in a convenient area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eduardo

Stayed 1 night in Jul 2025

8/10 Good

kirk

Liked: Cleanliness, property conditions & facilities
Nice property but very loud at night.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
I loved the location of the property, and the overall concept of something fun and funky, but I had a "higher end" room, and it was right near the elevator, so I got a lot of noise on that side, plus the El from the other side. The rug wasn't super clean (although the bedding and the rest of the room were a delight). The most annoying thing was the TV. Anything I turned it to, 10 minutes later to the minute, it went back to the Virgin channel #1, here are all our hotels in the world. I really hated having to stay on top of a show, when usually I want the tv on as background while I'm getting ready, etc. Also, this hotel's amenities were oversold, i.e., good luck getting on the rooftop, especially if you just wanted a quiet sip of a drink. I loved the cafe and the staff, though, everyone was very pleasant.
Stayed 2 nights in Jul 2025

4/10 Poor

Cliff, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Oshanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my second time at
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and great beds!

The stay was very nice, and we loved the rooms, coffee shop, robes, and rooftop bar! However, I did notice a few things were missing. For a nice hotel that is pet-friendly, I was surprised there wasn't a dog bowl, a fun amenity, or treats. There also wasn't complimentary water, which is odd for a $470 room. The little touches were lacking. I would stay again due to the room and location. Thanks!
Stayed 1 night in Jul 2025

8/10 Good

Todd, Columbus

Travelled with partner
I love Virgin air and expected a 5-star experience. Hotel checkin was not all that welcoming, but efficientl. They had no valet service and basically told us we were on our own. Thought ok I need a drink so went to the rooftop bar. An afterthought at this hotel. Cushions were dirty and faded. Barely staffed. More like a rooftop bar in costs rica than downtown Chicago. Room was nice and stylish. The highlight of the stay tbh as was the coffee shop.
Stayed 1 night in Jun 2025

8/10 Good

Derek

Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and room were awesome..bed very comfortable. Coffee shop was great had great fast breakfast options. Had Miss Rickie's one day was really great food. Only complaint would be the rooftop bar evening clientele...did not feel comfortable and they were loud and raucous.
Stayed 4 nights in Jul 2025

10/10 Excellent

Manny

Stayed 2 nights in Jun 2025

10/10 Excellent

Brett

Stayed 4 nights in Jun 2025

4/10 Poor

Betsy

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

If you like bar life it’s great , otherwise not so

Rooms are nice very modern rooms. Elevator service sucks!! Caters more to non guests going to their bars. I will not be back Good for red line subway access, parking in garage close by for a discount, walking distance to Riverwalk and stores.
Stayed 3 nights in Jun 2025

8/10 Good

Philip, Middleton

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay but felt the price was too high for the size of the room, and the lack of places to sit in the room. Only one chair.
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Love the Virgin brand. However, Loading and unloading was terribly managed and spaces in front of hotel were taken by valet of Vip vehicles. Also, there were so many no guests that were attending a roof top club that elecators were all full. Didnt seem very sade nor well managed.
Stayed 1 night in Jun 2025