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GrandStay Residential Suites - Eau Claire

2.5 star property

Photo gallery for GrandStay Residential Suites - Eau Claire

Lobby
Free daily continental breakfast
Lobby
Executive Studio Suite, 2 Queen Beds, Non Smoking
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5310 Prill Rd, Eau Claire, WI, 54701
  • Place, Oakwood Mall
    ‪6 min walk‬
  • Place, Eau Claire Dog Park
    ‪19 min walk‬
  • Place, University of Wisconsin-Eau Claire
    ‪5 min drive‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(125 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for King Suite With Spa Bath

Room amenity

King Suite With Spa Bath

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Room amenity

Studio, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedroom, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedroom, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Studio Suite, 2 Queen Beds, Non Smoking

Executive Studio Suite, 2 Queen Beds, Non Smoking

Executive Studio Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Non Smoking

Room amenity

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Free daily self-service breakfast
Baymont by Wyndham Eau Claire WI
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 1,000 reviews
The price is NZ$135
includes taxes & fees
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About the area

Eau Claire

With a stay at GrandStay Residential Suites - Eau Claire in Eau Claire (Oakwood Hills), you'll be within a 5-minute drive of Oakwood Mall and University of Wisconsin-Eau Claire. .This hotel is 3.8 mi (6.1 km) from Florian Gardens and 4.5 mi (7.2 km) from Children’s Museum of Eau Claire.

What's nearby

  • Oakwood Mall - 6 min walk - 0.6 km
  • Eau Claire Dog Park - 19 min walk - 1.7 km
  • Chaos Waterpark - 3 min drive - 6.5 km
  • Florian Gardens - 4 min drive - 8.3 km
  • University of Wisconsin-Eau Claire - 5 min drive - 10.4 km

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Kobes - ‬13 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬3 min drive

About this property

GrandStay Residential Suites - Eau Claire

GrandStay Residential Suites - Eau Claire offers 53 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 53 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, and housekeeping is provided on request.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Property is also known as

GrandStay Eau Claire
GrandStay Residential Suites Eau Claire
GrandStay Residential Suites Hotel Eau Claire
Grandstay Residential Hotel Eau Claire
GrandStay Residential Suites Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Eau Claire
GrandStay Residential Suites - Eau Claire Hotel Eau Claire

GrandStay Residential Suites - Eau Claire Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1019 reviews
Rating 8 - Good. 256 out of 1019 reviews
Rating 6 - Okay. 126 out of 1019 reviews
Rating 4 - Poor. 44 out of 1019 reviews
Rating 2 - Terrible. 39 out of 1019 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Cathy

Travelled with group
Disliked: Amenities, property conditions & facilities
Our room was fairly clean, there were some areas that definitely needed some attention and touch-ups. Beds/pillows were comfortable. Furnishings needed updating, the middle sofa cushion was inches below the other sides of the sofa. The thermostat was missing a battery cover. Continental breakfast was good, although there was no one regularly attending to the breakfast area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan, Bloomer

Stayed 2 nights in Jan 2026

8/10 Good

Debora

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
No problem
Stayed 1 night in Jan 2026

8/10 Good

Randall

Stayed 1 night in Jan 2026

6/10 Okay

Britt

Travelled with family
Staff courteous; we waited several minutes for hm to come to the front desk to check us in. Rooms weren't filthy but not well-vacuumed & base of toilet dirty. Drinking glasses & coffee mugs were in the back of a drawer - dirty. Jets in hot tub didn't work. work.
Stayed 2 nights in Jan 2026

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, amenities
Rooms were clean and comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very polite, room was spacious and clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Khadro

Stayed 2 nights in Jan 2026

6/10 Okay

Ann

Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk worker not friendly. Limited interactions..not welcoming at all.
Stayed 2 nights in Jan 2026

8/10 Good

Thomas, La Crosse

Stayed 1 night in Jan 2026

6/10 Okay

Casey, stoddard

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

8/10 Good

Khadro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Decent breakfast
Stayed 2 nights in Jan 2026

2/10 Terrible

Deidre

Disliked: Cleanliness, staff & service
There was a glitch on the app when scheduling my overnight stay and when I showed up I was informed that there was nothing they could do and were very rude about it and would do nothing to fix it. Would not recommend they will take your money and leave you with no place to sleep for the night.
Stayed 1 night in Jan 2026

2/10 Terrible

Galen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hot tub out if order. Both i and my husband cinfirmed with front desk that pool and hot tub functional. They were dishonest to us and that was not fair. We should get a complete refund. Staff didn't care hot tub not functional. I do.
Stayed 2 nights in Jan 2026

10/10 Excellent

Darwin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service
Very nice facility. Sad that the jets weren’t working in the hot tub as that amenity was the number one requirement when booking the room.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was fantastic on the evening of 1/3 lam
Stayed 1 night in Jan 2026

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 2 nights in Nov 2025

4/10 Poor

Harmon

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Front desk was empty most of the time. Breakfast struggled to be fully stocked. Looked like one guy was doing everything. Hot tub was broken.
Stayed 1 night in Dec 2025

4/10 Poor

Lacie

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
The two room suite was ok. The beds were not comfortable at all. We spent 4 nights and I had to ask for toilet paper multiple times. They often would forget when I would call. The bathrooms by the pool, and by the conference room were not clean. Always trash on the ground, no TP in one of them for at least 2 of the 4 days we were there. The pool towels were never in the pool room. I had to ask for them nightly. The breakfast was slim pickings. The gravy both mornings barely warmed. I chose this hotel because the location. It is close to my daughter, shopping and dining. Being familiar with Eau Claire, I thought this was good a choice. I do not see myself staying there again with my family.
Stayed 4 nights in Dec 2025

2/10 Terrible

Frances

Manager/attendant was awful
Stayed 1 night in Dec 2025