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Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5 star property

Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark by IHG

Exterior
Children's activities
1 bedroom, in-room safe, desk, blackout curtains
2 Bedroom Queen Family Suite
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
14500 Continental Gateway, Orlando, FL, 32821
  • Disney Springs™
    ‪9 min drive‬
  • Disney's Hollywood Studios®
    ‪9 min drive‬
  • Epcot®
    ‪10 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for 2 Bedroom King Family Suite

1 bedroom, in-room safe, desk, blackout curtains

2 Bedroom King Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 3 Bedroom King Family Suite

Fridge, microwave, coffee/tea maker

3 Bedroom King Family Suite

  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom King Suite, Kitchen

1 Bedroom King Suite, Kitchen | Private kitchen

1 Bedroom King Suite, Kitchen

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Queen Family Suite

2 Bedroom Queen Family Suite

2 Bedroom Queen Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Accessible, 2 Bedroom King Family Suite

1 bedroom, in-room safe, desk, blackout curtains

Accessible, 2 Bedroom King Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Queen Suite

2 Bedroom Queen Suite

2 Bedroom Queen Suite

  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom King Suite

1 bedroom, in-room safe, desk, blackout curtains

1 Bedroom King Suite

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible, 3 Bedroom King Family Suite

Fridge, microwave, coffee/tea maker

Accessible, 3 Bedroom King Family Suite

  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

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About the area

Orlando

Located in Orlando, Holiday Inn Resort Orlando Suites - Waterpark by IHG is in the entertainment district, within a 10-minute drive of Disney Springs™ and Disney's Hollywood Studios®. .This family-friendly hotel is 5 mi (8.1 km) from Epcot® and 7.1 mi (11.4 km) from Orange County Convention Center.

What's nearby

  • Old Town - 4 min drive - 4.1 km
  • Disney's Typhoon Lagoon Water Park - 7 min drive - 6.4 km
  • Disney Springs™ - 9 min drive - 7.3 km
  • Disney's Hollywood Studios® - 9 min drive - 6.7 km
  • Epcot® - 10 min drive - 8.2 km

Getting around

  • Brightline Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 23 min drive

Restaurants

  • ‪The Polite Pig - ‬9 min drive
  • ‪T-Rex Cafe - ‬9 min drive
  • ‪Chicken Guy! By Guy Fieri - ‬10 min drive
  • ‪Coca-Cola Store Rooftop Beverage Bar - ‬8 min drive
  • ‪Amorette's Patisserie - ‬9 min drive

About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

Family-friendly hotel with 5 restaurants and 2 outdoor pools
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 777 air-conditioned rooms featuring refrigerators and microwaves. 40-inch flat-screen televisions are provided, with digital programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided weekly.
Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include a water park (surcharge). Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at Lakeside Cafe, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.
Antonios Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream - Onsite restaurant. Open daily.
Red Panda Asian - This restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 29 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Lakeside Cafe
  • Red Panda Asian

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Gym
  • Mini golf
  • Playground
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Separate bedroom
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 per person
  • Self parking fee: USD 29.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1087 out of 2816 reviews
Rating 8 - Good. 533 out of 2816 reviews
Rating 6 - Okay. 481 out of 2816 reviews
Rating 4 - Poor. 315 out of 2816 reviews
Rating 2 - Terrible. 400 out of 2816 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

John

Travelled with family and small children, Business traveller
Disliked: Staff & service
Showed the front desk staff and management my confirmation reservation. They found only 2 but my reservation was for 3. They kept me waiting for over an hour at 2am. They gave me a room at a higher price. They also charged me a resort fee and the resort was closed. Tries over 6 days to resolve this matter spending over 4 hours and they didn't care. I will book my athletes at another hotel the next time. We had a total of 8 rooms over 6 days that will go somewhere else. There loss
Stayed 6 nights in Jan 2025

4/10 Poor

Kristien Chad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were decent but did not follow through on more than one request including a housekeeping turn for a 7 day stay. Found cockroaches in our room, pool music was loud from 7am to 10pm and our room smelled like chlorine/pool chemicals.
Stayed 7 nights in Jan 2025

4/10 Poor

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under construction and we were not notified prior. Our room was on the 5th floor and 2 nearby elevators were out of service so we had to take one in another building that had the construction nearby and very limited parking. When we went to the pool there was no towels available. At one point we were given an estimated time of when they would be there but when we went back we were told they wouldn’t be there any time soon. Overall it was not a great experience.
Stayed 3 nights in Dec 2024

4/10 Poor

Kristin

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived at the property they double charged me and said “it doesn’t matter what you paid for from Expedia, a 3rd party, this is what we’re charging you”. The front desk girl was rude and unwilling to help. I spoke with the manager and he was the same. As I’m leaving from checking in there were men stating they had a gift for us because of our stay. Then they got upset because I declined all of what they wanted to offer. The property is not labeled well and it was hard to find our room. Once we finally did it was filthy and didn’t look like they cleaned it at all before we came. It smelled like chlorine. Everything from the counter tops, walls (sticky in the kitchen, and boogers on the wall in the bunk bed bedroom!!!) the lamp shades were filthy. They didn’t replenish our towels any of the days and we had to call each day other than the very last day. I will not he staying at this “resort” again. It was a terrible experience. Live and learn.
Stayed 5 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Bare minimum. The pictures are far from reality.

Our first encounter was a man's g-string left on the robe hook in the bathroom. Bathroom floors not vacuumed or washed. Something sticky on the living room floor. All light bulbs that worked were way below proper brightness, giving the place a gulag feel. Elevator closest to parking spaces out of order. Almost no sound barrier from the other rooms and outdoor playground/parking. Dried baby roach in the clothes shelves. No complimentary kleenexes. Hidden fees that doubled the hotels.com price listed. Overall, this is the lowest-quality hotel I've ever stayed at. It was okay enough not to switch hotels...seemed safe and was convenient. Beds were comfy.
Stayed 3 nights in Jan 2025

4/10 Poor

Anita

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I was disappointed with the staff at the front desk and sales department in returning calls and answering questions. The staff knowledge and ability to help was very limited!
Stayed 4 nights in Jan 2025

8/10 Good

Phuc

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room with a small kitchen for our use. Check in was quick and friendlt staff. Pool was fun and the kids enjoyed.
Stayed 5 nights in Jan 2025

8/10 Good

Charo

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
big suits
Stayed 2 nights in Jan 2025

10/10 Excellent

Graciele

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Arsenio

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

10/10 Excellent

Zamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Brenisha

Stayed 2 nights in Jan 2025

10/10 Excellent

kinlonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Marco

Travelled with family
As usual hidden fees which is discouraging, I paid hotel fee and resort fee thats all expedia said it was, when I got there got hit by a 30 dollar parking fee
Stayed 1 night in Jan 2025

4/10 Poor

Abraham Gerald

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel. Needs major renovations. Elevators are rundown. Room was clean but the bunkbed frame was dirty. Ceiling is very low. Rooms are small. "Motel Vibe" ..... We only spent 1 night so it wasn't the end of the world but will definitely not be going back.
Stayed 1 night in Jan 2025

2/10 Terrible

Desmond Sylvester

Disliked: Cleanliness, staff & service, property conditions & facilities
The housekeepers put items in the trash that wasnt trash but didn’t even change the bed sheets. I had the same bed sheets for 3 days smh
Stayed 3 nights in Jan 2025

10/10 Excellent

Tracey, Williamsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jan 2025

6/10 Okay

Zarina

Travelled with family
Some of the activities were closed. Limited chairs around pool. No utensils for kitchenette area.
Stayed 5 nights in Jan 2025

10/10 Excellent

Arkins, Brooklyn

Stayed 4 nights in Dec 2024

4/10 Poor

Kerrie May

Stayed 3 nights in Jan 2025

6/10 Okay

Sally

Travelled with family and small children
Liked: Staff & service
Stayed here for 6 nights with my family. The suites have a good layout, lots of room with the living area and table for preparing your own food. Fridge is a good size. Hotel is dated and all the rooms open to the exterior walkways that overlook the pool. There is loud music playing from about 9-9 daily from the pool area even if no-one there. The weather was unusually cold the week we stayed and the pool was barely in use or empty yet the music played. Walls are paper thin and you can hear everything from rooms adjacent and beyond. The service carts were so loud moving around too, like thunder. Rooms were fine but very dated. Basic TVs so bring tablets if you intend to have some family viewing. Pool was heated but the slides were not open the entire time as they use cold water and it was too cold. The pool and hot tubs closed when the temp got to about 10C, which was daily for our stay. Pool towels were terrible. Very thin and tiny, not much bigger than a hand towel. We used our room towels and asked for replenishment as needed. Parking was $29 per day, not $27 as was stated in booking. Only a couple of the on-site food outlets were open. We did not see a movie on site but the selection looked good. Location of hotel is good for Disney (short drive) and not too far for universal (15-20 mins depending on traffic). Not a great deal since we couldn’t use the pool much and that’s why we chose to pay more for this hotel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort and customer service
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family and small children
It was great
Stayed 1 night in Jan 2025

2/10 Terrible

Annemarie

Stayed 2 nights in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025