Christchurch City Hotel

4.0 star property

Photo gallery for Christchurch City Hotel

Restaurant
Executive Studio, 1 King Bed, City View
Reception
Front of property
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
699 Colombo St, Christchurch, Canterbury, 8011
  • Place, Cathedral Square
    ‪1 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Riverside Market
    ‪3 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪17 min drive‬

Room options

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(34 reviews)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Studio

9.6 out of 10
Exceptional
(54 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(27 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 3

Executive Suite

  • Sleeps 4

Studio

  • Sleeps 2

Similar properties

About the area

Christchurch

With a stay at Christchurch City Hotel, you'll be centrally located in Christchurch, steps from Cashel Mall and within a 5-minute walk of Bridge of Remembrance. .This hotel is 0.2 mi (0.4 km) from Te Pae Christchurch Convention and Exhibition Centre and 0.3 mi (0.4 km) from Riverside Market.

What's nearby

  • Cathedral Square - 1 min walk - 0.0 km
  • Te Pae Christchurch Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Riverside Market - 3 min walk - 0.3 km
  • New Regent Street - 3 min walk - 0.3 km
  • Hagley Park - 8 min walk - 0.7 km

Getting around

  • Christchurch Railway Station - 10 min drive
  • Christchurch International Airport (CHC) - 20 min drive

Restaurants

  • ‪The Craft Embassy - ‬3 min walk
  • ‪The Little Fiddle - ‬3 min walk
  • ‪The Rockpool Bar - ‬2 min walk
  • ‪Lucky Ninja - ‬5 min walk
  • ‪KFC - ‬1 min walk

About this property

Christchurch City Hotel

Hotel with a rooftop terrace, steps from Cashel Mall
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features babysitting, a banquet hall, and bike parking.
Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per day
Cribs (infant beds) are available for NZD 30.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 428 out of 588 reviews
Rating 8 - Good. 123 out of 588 reviews
Rating 6 - Okay. 22 out of 588 reviews
Rating 4 - Poor. 6 out of 588 reviews
Rating 2 - Terrible. 9 out of 588 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

MANUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent 2 nights, great location, room was spacious, 1 breakfast was very nice, choose from a few selections on menu,
Stayed 3 nights in Oct 2025

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Very clean room. Great location and great value for money
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our very late arrival was prepped in advance, and the room that greeted us was lovely in every way.
Stayed 2 nights in Oct 2025

10/10 Excellent

Malcolm Gregg

Liked: Cleanliness, staff & service, amenities
Very friendly staff, clean room and excellent location.
Stayed 2 nights in Oct 2025

8/10 Good

Tony

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kanishka

Stayed 3 nights in Oct 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect - great shower - helpful staff - a short but very good stay
Stayed 1 night in Oct 2025

8/10 Good

Ron, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good not really what I expected. The picture of what it showed the room I booked was not like the room I was given, pictures are not accurate. Otherwise vclose to shopping and restaurants.
Stayed 4 nights in Oct 2025

10/10 Excellent

Catherine

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Marine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It felt like a rough area when we came in to check in as a lot of people were outside the entrance being rowdy and smoking weed so we were quite worried but they left an hour or so later and then it was better. Just not a great fort impression
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nitika

Stayed 1 night in Oct 2025

10/10 Excellent

Stacey, Elanora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Overall wonderful experience thank you.
Stayed 2 nights in Oct 2025

6/10 Okay

Vikram

Liked: Staff & service
Disliked: Property conditions & facilities
The glass door makes it really hard to enter inside the shower and the toilet paper is not accessible easily form the toilet. The bathroom design is HORRIBLE
Stayed 1 night in Oct 2025

8/10 Good

Norman

Stayed 3 nights in Sep 2025

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of central city attractions. No parking - though a $10 deal with nearby parking building. Beds were too hard!
Stayed 2 nights in Sep 2025

10/10 Excellent

Wissam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the city center. Clean room, comfortable bed, clean bathroom.
Stayed 2 nights in Sep 2025

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Terrible Foyer

Excellent hotel in a great location but the tiny reception area really lets it down. It is drab and unwelcoming, and there is absolutely no where to stand if there are more than 3 or 4 people in there at the same time.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany, Leeston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, affordable place to stay in central city.
Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to for all my Christchurch visits. Feels very new and very clean. And the staff are very keen to assist and I feel nicely looked after. The rooms everything you need and the beds are comfortable. And heaps of coffee and food choices literally just next door.
Stayed 1 night in Sep 2025