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Hotel on the Cay

3.0 star property

Photo gallery for Hotel on the Cay

Beach/ocean view
Exterior
Superior Suite, Partial Ocean View | Beach/ocean view
Beach bar
Superior Suite, Partial Ocean View

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Protestant Cay, Christiansted, St. Croix, 822
  • Fort Christiansvaern
    ‪4 min drive‬
  • Sugar Beach
    ‪7 min drive‬
  • Buccaneer Golf Course
    ‪11 min drive‬
  • Christiansted (STX-Henry E. Rohlsen)
    ‪27 min drive‬

Room options

View all photos for Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Apartment

  • Partial sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Partial Ocean View

2 bedrooms, premium bedding, free WiFi, bed sheets

Superior Suite, Partial Ocean View

  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Luxury Studio Suite, 1 King Bed, Harbour View

King Christian Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (433)
The price is NZ$354
for 1 room
includes taxes & fees
4 Jul - 5 Jul
King Christian Hotel

About the area

Christiansted

When you a stay at Hotel on the Cay in Christiansted, you'll be on the beach, just steps from Protestant Cay and Protestant Cay Beach. .This beach hotel is 0.1 mi (0.1 km) from Old Danish Customs House and 0.1 mi (0.1 km) from D. Hamilton Jackson Park.

What's nearby

  • Fort Christiansvaern - 4 min drive - 0.4 km
  • Christiansted National Historic Site - 5 min drive - 1.0 km
  • St. Croix Government House - 5 min drive - 1.0 km
  • Sugar Beach - 7 min drive - 3.1 km
  • Buccaneer Golf Course - 11 min drive - 4.3 km

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪Rum Runners - ‬18 min walk
  • ‪El Leon - ‬15 min walk
  • ‪shupe's on the boardwalk - ‬17 min walk
  • ‪The Mill - ‬17 min walk
  • ‪Singh's Fast Food - ‬20 min walk

About this property

Hotel on the Cay

Beachfront hotel for sun and fun
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include barbecue grills, a banquet hall, and a vending machine.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, multilingual staff, and luggage storage. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 235 out of 718 reviews
Rating 8 - Good. 234 out of 718 reviews
Rating 6 - Okay. 131 out of 718 reviews
Rating 4 - Poor. 61 out of 718 reviews
Rating 2 - Terrible. 57 out of 718 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN JOSEPH

Stayed 3 nights in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, pleasant peaceful stay on the island. Nice folks in a clean environment.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan William

Stayed 4 nights in Mar 2025

6/10 Okay

Sandra

Stayed 1 night in Mar 2025

8/10 Good

Lynn P.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

michelle

Stayed 1 night in Feb 2025

8/10 Good

michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for people who Love The beach! The beach is right out the door! View out of hotel room is amazing. If you like fancy and no beach then I would try Elsewhere.
Stayed 1 night in Feb 2025

10/10 Excellent

JOLANTA

Stayed 1 night in Nov 2024

8/10 Good

MABLE

Travelled with family, Business traveller
Liked: Cleanliness, amenities
On beach
Stayed 1 night in Feb 2025

8/10 Good

George

Travelled with partner
Had a great week in st Croix! The hotel on the cay was exactly as described in the reviews. Beautiful beach with beach bar and an excellent location next to the Christiansted boardwalk! The hotel is in disrepair and poorly maintained, which is why the nighty rates are low. If you can live with your room having issues (our AC went down), then it’s a great location at a discount.
Stayed 7 nights in Feb 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We were not notified that the pool was not operating. The entire outside of property is run down. There is no elevator and no one to help with bags. We were on the 3rd floor. Our balcony door did not shut properly and rattled loudly in the wind. The room was spacious, clean, good shower. Beach and beach bar are spectacular. The quick water taxi was easy to navigate.
Stayed 7 nights in Feb 2025

6/10 Okay

Tanya

Stayed 3 nights in Feb 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, room comfort

A great location for the price

The price needs to be considered when reviewing this hotel since the price is reasonable for the location. Yes, it is dated and a bit run down, but the apparently new owners are working on the place. The location is perfect, especially if you don’t want to rent a car, since the beach is beautiful and clean and all the amenities of town are a few quick ferry-ride minutes away. The beach bar is nice and the hotel staff were all friendly and accommodating. We hope they continue to upgrade and we hope to see great progress in the future.
Stayed 10 nights in Jan 2025

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service
As is the case with most of the Caribbean, Hotel on the Cay has been battered by hurricanes. However, if you love the beach, are not fussy and do not need ADA amenities, it is perfect. They do a great job of keeping the rooms clean and take good care of guests with charming island hospitality.
Stayed 7 nights in Jan 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in BAD need of renovation. When we walked into our room there was a roach on the bed, misquotes flying around and the sink had ghost ants all over it. The ants stayed our entire 7 day stay. The screens on the sliding door were ripped and didn’t close. The curtains were hanging off the track, broken. No water pressure in the shower and 9 times out of 10 there was no hot water. The staff did clean our room on our 3rd day and on our 5th day. Basically empty the trash and make the bed. The floors were not cleaned and since you’re walking across sand to get to/from the hotel room, you can imagine how quickly the floors got dirty. The location of the hotel was perfect and the beach is nice. Although beware, 200 yards from the beach access, where you catch the water taxi over to the hotel, a restaurant is pumping their raw sewage into the ocean. You can actually see toilet paper floating in the water and the smell is ungodly. Yes it’s 150-200 yards away but directly in front of the hotel and water moves quickly so yes, you’re swimming in sewage water. The hotel grounds were nice. Loved the lizards, iguanas and hermit crabs. The water feature out front is not working and is filthy but if they can get that running it will be nice.The pool is STILL closed. It’s been over a year so I guess they don’t have plans on fixing it. The beach bar is very nice. Amber, the bartender was amazing! Front desk staff is clueless. Charged me $275 2 days AFTER checkout. disputing that.
Stayed 7 nights in Jan 2025

8/10 Good

michael rufus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Teddy

Stayed 3 nights in Jan 2025

8/10 Good

michelle

This hotel is for beach lovers! You are steps From the beach. The views from hotel Rooms have close view of ocean. Hotel rooms are very basic but also half The price of others
Stayed 1 night in Jan 2025

8/10 Good

michelle

Travelled with group
Best view than any other hotel on the beach!
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love that it was on an island in the water. Peaceful and quiet. A very relaxing atmosphere.
Stayed 7 nights in Jan 2025

8/10 Good

michelle

Travelled with group
It was closed!
Stayed 3 nights in Jan 2025

6/10 Okay

Robert

Travelled with partner
We only were able to stay 2 nights and had to be moved to the king christian hotel.the health department shut down the hotel because guests had gotten Legionnaire's Disease.Wish hotel would of gave us a upgrade at king christian hotel for the inconvenience of the situation
Stayed 9 nights in Jan 2025

2/10 Terrible

David Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was forced to be moved for health violations and would not tell me what the actual problem was or if we were exposed to anything dangerous! I was also guaranteed a partial refund that has yet to be taken care of,would not stay there ever again
Stayed 10 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Whole trip was ruined due to an outbreak at the ho

Complete waste of trip. I got sick due to an exposure of legionnaires disease which the hotel was aware of a month in advance but still accepted guest here (discovered two days after feeling sick the hotel had an outbreak and was force to close - learn this from a local that confirm w/ a news article published in the st Criox VI fb group ) .While some of the staff were friendly, the majority of the employees & mgt were nonchalantly and didn't offer any medical support or attention. Completely negligent and inconsiderate of the guest welfare .
Stayed 5 nights in Jan 2025

10/10 Excellent

Alfredo F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025