The customer service was just okay, it was a clean enough hotel to sleep in but not necessarily to spend all day in. No real amenities other than breakfast but we weren’t really enticed to try it. Room seemed to be cleaned half way, hair under the toilet that was not mine, toilet seat that wasn’t secured to the toilet. Then there were things like the quality of the toilet paper, which was so thin it with disintegrate as you wiped. Also, we didn’t have a do not disturb sign so one morning we were awakened by loud knocks. It was unpleasant. Not sure what the protocol is for when someone doesn’t answer the door, but I would think they’d either open the door or just leave it alone. Oh and my brother, who I traveled with, just told me he saw bugs. One in his bed, one running across the floor, and a dead one by the window. Overall 1/5. Would not go back.